Does Greggs pay their employees well?

According to anonymously submitted Glassdoor reviews, Greggs employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Greggs. This rating has been stable over the past 12 months.

How satisfied are employees working at Greggs?

62% of Greggs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Greggs 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Greggs?

Team Member (529) , Supervisor (196) , Senior Team Member (141) , Sales Assistant (120) , Shop Manager (74) , Sales Associate (61) , Customer Service (55) , Assistant Manager (54) , Manager (54) , Customer Assistant (46) , Shop Assistant (45) , Weekend Team Member (44) , Sales Floor Team Member (43) , Baker (41) , Shift Manager (40)

What are the pros of working at Greggs according to real employee reviews?

"The pay is good and you learn alot and gain alot of experience in customer service." ((in 419 reviews)); "Staff are Friendly and supportive" ((in 222 reviews)); "Nice people and very flexible" ((in 158 reviews)); "Flexibility and great teams throughout the business." ((in 153 reviews)); "good benefits and work holiday pay" ((in 95 reviews))

What are the cons of working at Greggs according to real employee reviews?

"Long hours and not great" ((in 213 reviews)); "Bad management rushed constantly and food burns easy" ((in 212 reviews)); "Manager was awful" ((in 145 reviews)); "Early starts and long hours" ((in 46 reviews)); "Unsociable working hours at times" ((in 34 reviews))

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Greggs

Greggs reviews

3.7

62% would recommend to a friend

(4,037 total reviews)

Roisin Currie

72% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.3

Career opportunities

Greggs has an employee rating of 3.7 out of 5 stars, based on 4,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greggs employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Jun 9, 2026

Too many tasks and not enough staff

Team member

Recommend

CEO approval

Business Outlook

Pros

Staff discount, strong sense of teamwork

Cons

Hours being cut to the bone while more new lines and jobs are introduced. Not the employer it was 5 years ago and for 20p over minimum wage the workload is extreme.

3.0

Jun 7, 2026

Fun workplace but long hours

Bakery assistant

Recommend

CEO approval

Business Outlook

Pros

Fun, yummy, friendly, supportive, nice

Cons

Long hours, tiring, hot, busy

4.0

Jun 7, 2026

Good experience during uni, but toxic culture exists

Senior team member

Recommend

CEO approval

Business Outlook

Pros

Good whilst at uni, paid every week

Cons

Culture can be toxic, Area Manager are often overly scrupulous

Viewing 1 - 3 of 4,037 Reviews

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Jobs at Greggs

Production Manager

Gosforth, North East England, England

Quality Assurance Technician

Northallerton, England

£11 - £13 /hr

(Employer provided)

View job

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Greggs

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Too many tasks and not enough staff

Fun workplace but long hours

Good experience during uni, but toxic culture exists

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