Guardian Protection Reviews

Updated Nov 11, 2020

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2.9
46%
Recommend to a Friend
63%
Approve of CEO
Guardian Protection President Bryan Cipoletti  (no image)
Bryan Cipoletti
29 Ratings
Pros
  • "Friendly environment that has good pay and good benefits(in 7 reviews)

  • "Great work environment only reason I stayed so long were fellow employees(in 5 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Truly the best company I have ever encountered"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Guardian Protection full-time for more than 3 years

    Pros

    So many to list... this was a secondary call center for the corporate office and while it didn't last more than 5 years, I truly enjoyed the job, the company and the people I worked with. They truly care about their employees and it is truly a family environment. We had amazing core staff and there was amazing team work and always a positive atmosphere. Best career decision I ever made was to take a chance on them! No regrets! Benefits are also amazing and you can't find comparable benefits to the package and cost that Guardian offers.

    Cons

    It is unfortunate that it couldn't be sustainable. We truly had the absolute best of the best in Arizona working there!

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  2. "Difficult to get comfortable"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Guardian Protection full-time

    Pros

    Some very decent people here

    Cons

    Too much change in a short period of time


  3. "Great Job Except for..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Technology Consultant in Phila, PA

    I worked at Guardian Protection full-time for more than 3 years

    Pros

    Great working with the public and meeting new people teaching them about the great products. I believed in the products they sold.

    Cons

    Management is the worst. Company is not what it used to be no caring for the employee you are just a number.

  4. "Good to Bad: when changes in leadership have negative impacts."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Workforce Analyst in Cranberry, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Guardian Protection full-time for more than 3 years

    Pros

    You should work here for the benefits and friendly culture.

    Cons

    High rate of employee turnover including at the executive level. My job experience changed with this turnover - it was time to leave.

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  5. "Not a bad place to start a career in sales"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Cranberry, PA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Guardian Protection full-time for more than a year

    Pros

    Role is a call center. interactions were very scripted and allowed for a really easy transition into selling.

    Cons

    Its a Call center so its very regimented( when you can eat, when you can get a drink) Some of the statistics you were measured on made for : 1 poor performing reps to show decent 2 ability to cheat the systems.

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  6. "Great Benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Operations Manager in Warrendale, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Guardian Protection full-time for more than 10 years

    Pros

    Great benefits when it comes to medical coverage

    Cons

    Poor Leadership at the exec level

  7. "I enjoyed it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technician in San Antonio, TX

    I worked at Guardian Protection full-time

    Pros

    Pay, benefits, hours Flexibility, leadership team

    Cons

    Not much honestly, really liked it.

  8. "Poor pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Installation Technician in Warrendale, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Guardian Protection full-time for more than 3 years

    Pros

    You do get a base pay

    Cons

    Supplemental pay is hard to get them pay

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  9. "Easy to get a position below your actual experience level, hard to move up."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Specialist in Tempe, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Guardian Protection full-time for less than a year

    Pros

    Easy to get hired, easy work. Lots of cheerleading and pep rallying. There were tons of great cooks at the Tempe location and pot lucks were always amazing. Company will hire applicants with a valid medical marijuana card if the job is not in a "safety sensitive" position. Decent benefit package and PTO.

    Cons

    You will be told to accept a position that may be below your experience level and promised a fast track to advancement. "Company policy", they'll say. What they don't tell you is that you have to work there for at least one year before they will consider you for any advancement. If you are already an experienced professional, you will probably end up with a Team Lead that is younger and less experienced than you are. For me, working here felt like I was always being dangled an unattainable piece of cheese.

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  10. Helpful (2)

    "Management is an absolute mess"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Technology Specialist in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Guardian Protection full-time for more than 10 years

    Pros

    Good medical benefits, but pay is average at best. Decent work/life blend.

    Cons

    No perks like car, phone or mileage stipends for the position I was in, but some other position get it. Doesn’t make much sense. Also no real room for advancement since there is a core group of kool-aid drinkers that they keep creating position within the company to advance their careers. If you don’t buy into everything they say, you will stay in your position indefinitely. Management is an absolute mess. They micromanage to the point they are out of touch with reality. Management is hard to reach and when you do they usually don’t have an answer for you if you’re having a problem. They ask you questions as a game for you to figure out a solution on your own. The managers in the Warrendale/Cleveland location are clueless and very condescending, one in particular. Everyone always passed the buck, from installers to operations to sales and general managers. Issues always fall back on the sales staff, no matter where fault lies. Also in recent years, they have gone to mostly subcontracting installations which has been catastrophic because the subs just do not care about the quality of work. When I first started there, the claim to fame was that everybody was a Guardian employee, and we didn’t sub any work out. Installations were fantastic. You know who was installing the jobs that you sold and things were done with quality and integrity. Now they don’t care much about quality. It used to have more of a family feeling and everyone had each other’s back. Not anymore and that’s sad, really sad. Big corporate has taken over and moved the whole feeling of the company in a dark direction.

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