HBOS Reviews | Glassdoor

HBOS Reviews

Updated November 15, 2017
25 reviews

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2.9
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HBOS Chairman Lord Dennis Stevenson
Lord Dennis Stevenson
9 Ratings

25 Employee Reviews

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  1. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HBOS full-time

    Pros

    Good company. Good benefits. Good people to work with and spend time with both on the job and after work.

    Cons

    Beauracratic. Management is good but too many hoops to jump through to get anything done. Overall OK corporate culture.


  2. "Poor management behaviour"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HBOS full-time

    Pros

    Friendly co workers. Good training facility and training covers every aspect of the role. good team morale amongst floor staff .

    Cons

    My most recent manager unfortunately was very disrespectful and could have handled the situation of a bereavement in my family with more care. Due to the way i was treated i felt no option but to resign from my role. Management came across as very uncaring towards staff.

    Advice to Management

    Treat staff with dignity and respect. You will have a happier and more productive workforce. Some managers were clearly not suited to the role and their people skills were lacking. Investing a significant amount of money in training to get staff to a level required is irrelevant if management destroy any good work your training team has carried out.

  3. "Adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in London, England (UK)
    Former Employee - Sales Advisor in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HBOS full-time (More than 10 years)

    Pros

    Package good hours suitable

    Cons

    Target driven not customer driven

    Advice to Management

    Assess on what a person knows not who they know


  4. "Solution Architect review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Edinburgh, Scotland (UK)
    Former Employee - Solutions Architect in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good employee development if you drive it yourself

    Cons

    Poor project planning, can be very frustrating


  5. "Risk Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to further your career

    Cons

    Restructures and work life balance

    Advice to Management

    Restructures to fierce


  6. "HBOS Branch life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Savings Specialist in London, England (UK)
    Former Employee - Savings Specialist in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some nice people (customers and colleagues), some notion of progression and movement. Inside. No chance of getting hurt other than untidy cables. Education is supported and there is an ethos of further education being vital for the business at all levels

    Cons

    A lot of restructuring of branches and the company means that progression is halted. Company values aren't adhered to. Sales vibe when there isn't anything good to sell along with the supposed customer focused values. Lots of mundane work which is monotonous and doesn't change from day to day. Feels very stagnant

    Advice to Management

    Support the staff more. Make it a more enjoyable workplace which is actually customer-centric not salesy. Provide paths for careers which actually pan out. Support the values and lead from the front not hiding at a desk


  7. Helpful (1)

    "Shoddy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Pudsey, England (UK)
    Former Employee - Senior Analyst in Pudsey, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    I worked at HBOS full-time (More than 8 years)

    Pros

    A lot of the positions at HBOS Plc, especially in the IT division, are aimed at entry-level so this is a great place to get experience before moving on. The people in these areas tend to be quite young and as a result are very social if not the hardest working.

    Cons

    Poor Management doesn't even begin to describe HBOS Plc's Service Desk Management. I was personally singled out repeatedly and even moved to a Desk between a Service Manager and my Team Manager DESPITE being the top performer in the Department AND a specialist (SME) in Voice technologies such as VoIP. If your face fits you'll be absolutely fine but heaven help you if it doesn't. You don't have a chance even if like me you were one of the best performers.

    To put it into context; I had performance reviews of 'Exceeding Expectations' for the first six Years of my career yet when my Father had a serious stroke in 2007 the Service Manager told me there was no capacity for compassionate leave so I'd have to take it as Annual Leave. One of my colleagues had a similar experience and got a Month off with full pay. I spoke out about this and for the next two Years I was singled out for excessive micro-management and ended up leaving for a different department

    Advice to Management

    Get involved, a good start would be to send all the Service Managers 'back to the floor' so they can see what your Staff have to put up with.

  8. Helpful (1)

    "Could have been great but the culture was all wrong."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Manager in London, England (UK)
    Former Employee - Customer Manager in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at HBOS full-time (More than 3 years)

    Pros

    great benefits, pension & bonus

    Cons

    The sales targets often being pressurised into thing that are not best for the customer.

    Advice to Management

    Listen to your staffs feedback.


  9. "Software developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Leeds, England (UK)
    Current Employee - Software Developer in Leeds, England (UK)
    Doesn't Recommend
    Positive Outlook

    I have been working at HBOS full-time (More than 3 years)

    Pros

    Flexible hours , relaxed work environment

    Cons

    location ( Halifax in west yorkshire)

    Salary


  10. "A great, fun place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Manager
    Former Employee - Insurance Manager
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at HBOS full-time (More than 8 years)

    Pros

    Edgy
    Pushes boundaries
    Going places
    Place to build a career.
    Career development is taken seriously, a lot of opportunities for the right people to move quickly with a lot of support and development.

    Cons

    Too risky some would say!
    Unfortunately tainted by the financial crisis. I think it's important to note that a lot of the HBOS values live on within LBG and the new combined company is a great place to be.


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