Does HaiDiLao Hotpot pay their employees well?

According to anonymously submitted Glassdoor reviews, HaiDiLao Hotpot employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HaiDiLao Hotpot. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at HaiDiLao Hotpot?

44% of HaiDiLao Hotpot employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HaiDiLao Hotpot 2.5 out of 5 for work life balance, 2.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HaiDiLao Hotpot?

Server/Waiter (65) , Server (51) , Waitress (27) , Management Trainee (25) , Food Runner (11) , Server/Waitress (11) , Kitchen Staff (9) , Assistant Manager (7) , Part Time Service Crew (7) , Service Crew (7) , Waiter/Waitress (7) , Busser/Runner (6) , Receptionist (6) , Customer Service (5) , Host (4)

What are the pros of working at HaiDiLao Hotpot according to real employee reviews?

"good pay but expect nothing more than a regular server job" ((in 33 reviews)); "salary is good and food provided" ((in 30 reviews)); "Colleagues Friendly and nice collaboration" ((in 18 reviews)); "Attractive salary, friendly working environment" ((in 11 reviews)); "free meal & transport allowance" ((in 10 reviews))

What are the cons of working at HaiDiLao Hotpot according to real employee reviews?

"Requires to OT n no work life balance" ((in 12 reviews)); "long hours and physically straining" ((in 11 reviews)); "Hearing different things from different managers, and if you do something one manager says the other manager will ask you to do it differently and say what you did was wrong." ((in 9 reviews)); "High pressure for rush time" ((in 4 reviews)); "clear favoritism and bias from management" ((in 4 reviews))

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HaiDiLao Hotpot

HaiDiLao Hotpot reviews

Compare reviews

3.3

44% would recommend to a friend

(406 total reviews)

Yang Lijuan

62% approve of CEO

42% positive business outlook

Ratings by category

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Diversity & inclusion

2.9

Culture & values

2.8

Senior management

2.5

Work/Life balance

HaiDiLao Hotpot has an employee rating of 3.3 out of 5 stars, based on 406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HaiDiLao Hotpot employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

406 reviews

5.0

May 20, 2026

Supportive management and friendly team but unstable hours

Kitchen staff

Recommend

CEO approval

Business Outlook

Pros

Great managers; Friendly coworkers; Tips collected

Cons

Overtime work hours; May ask you to take time off if it's not stable business

2.0

May 20, 2026

High pay but long hours and toxic environment

Kitchen staff

Recommend

CEO approval

Business Outlook

Pros

high salary gain a lot of knowledge

Cons

long working hours a lot of rules and regulations toxic enviroment

1.0

May 14, 2026

Kerja keras dengan jam panjang dan tekanan tinggi

Crew store

Recommend

CEO approval

Business Outlook

Pros

dapet mkn, di mall, sibuk

Cons

overtime, kerja 11 jam kerjaan banyak, senioritas hectic bgt klo dpt store yg rame, dipaksa nyengir trus pdhl mh customer biasa aja

Viewing 1 - 3 of 406 Reviews

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Jobs at HaiDiLao Hotpot

Host(Mandarin&English)

Busser/Server/Dishwasher