Hamilton Center Reviews | Glassdoor

Hamilton Center Reviews

Updated June 29, 2017
12 reviews

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12 Employee Reviews

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  1. "Program Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Hamilton Center full-time

    Pros

    Great teamwork, hardworking staff, flexibility, pension

    Cons

    low pay, new CEO is inappropriate and not client focused, high expectations


  2. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Terre Haute, IN
    Former Employee - Case Manager in Terre Haute, IN
    Doesn't Recommend
    Neutral Outlook

    Pros

    Client Interaction, Interesting Work, good immediate supervision

    Cons

    Bureaucracy, focus on higher $$ services even if they were not in best interest of case manager's case load.

    Advice to Management

    Focus less on revenue generation and more on the quality of client care.

  3. "Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Hamilton Center full-time (More than a year)

    Pros

    No on-call work, kick-off celebration fun

    Cons

    Upper management out of touch with front line issues

    Advice to Management

    Appreciate staff by not scheduling so tight everyday


  4. Helpful (2)

    "Worked for HCI for eight years part-time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    A lot of health and wellness benefits, such as exercise classes, an annual health fair, and reduced membership frees to fitness centers.

    Cons

    A lot of favoritism and corporate work-place politics, heavy work load with punishments for not meeting productivity expectations in annual evaluations.

    Advice to Management

    Value employees equally.


  5. "Soulless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Terre Haute, IN
    Current Employee - Anonymous Employee in Terre Haute, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hamilton Center full-time (More than a year)

    Pros

    There are some really great people holding on hope that they can serve clients and the flood of pain and suffering from management will subside eventually. Occasionally the company does try hard to build moral.

    Cons

    Horrible communication between management and teams. Hiring staff for certain jobs have a love affair with hiring dead weight which means other people have to pick up their slack. They seem to not like to fire some people but will drive good people away. Pay is atrocious. There is bullying, favoritism, pay inequality, and questionable ethics. Change is easy for this place, but usually it's knee-jerk responses that are to fix their last knee-jerk change.

    Advice to Management

    Icebergs float because the majority of their mass sits below the water, holding up the top 10%. When you start to have too much at the top you're likely to topple over. It's also the bottom portion of the iceberg that bring down ships when you ignore that that bottom part has importance and deserves attention.


  6. Helpful (5)

    "Horrible!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Hamilton Center full-time (Less than a year)

    Pros

    They offer free fruit every day. You can eat as much as you'd like. They are increasing the base pay for Care Managers. The benefits are good. They offer free therapy with their insurance package. You'll need it.

    Cons

    All mental health agencies like this one have problems. High turn over and open-secret fraudulent billing are prevalent throughout this field. Hamilton Center is no exception. Expect to see shady billing from all of the staff. What other reviewers have said about needing to know somebody to get ahead is absolutely true. They allow certain employees to assign their work to others, meaning they can take extra long lunches, disappear for hours on end or just generally do whatever with no consequences. Meanwhile, someone else is responsible for their work.

    Advice to Management

    Get it together before someone sues you.


  7. Helpful (5)

    "CEO is racist, Make money is goal, you will never move up unless you kiss up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Skills Tech in Terre Haute, IN
    Former Employee - Direct Skills Tech in Terre Haute, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Hamilton Center full-time (More than 3 years)

    Pros

    Schedule is adaptable. If you are black there will be many chances to move up. CEO will personally work with you.

    Cons

    low pay that never moves up, they will make you earn 25 billable hours a week with no credit given for any thing you do that is "unbillable" (which there is a lot). If you don't like being treating like a robot hired only to make money, the CEO will tell you "there is the door". There were several friends of the CEO whom got busted for drugs but that is kept covered up. The managers don't care why you want time off, they will make you feel guilty regardless. You get PTO but you are required to make up the billable hours for the times you are off. Constant restructuring of everything. No communication.

    Advice to Management

    We all know the only reason you got the position mr CEO is because you cried to the NAACP. Then all the good management left and now all your have are flying monkeys to do your bidding. it shows too, everyone is using hamilton center less and less.

  8. "Horrendous atmosphere d/t new management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Hamilton Center part-time

    Pros

    Working with the mentally ill and those that are less fortunate
    Most employees (those that are lower on the totem pole) are great to work with

    Cons

    Everything else - management, low pay, overworked, having to "know" somebody to get anywhere in the company, low morale, not being listened to, no encouragement, being forced to act as enablers instead of helping the clients to get to their best level of quality of life, handling some clients with kid gloves instead of being real with them

    Advice to Management

    Acknowledge and listen to all of your employees, not just the "chosen ones." Along with that, put in to action ways to make your employees happier instead of encouraging them to leave.


  9. "No time to be allowed to do great clinical work for the patients...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist
    Current Employee - Therapist
    Doesn't Recommend
    Negative Outlook

    I have been working at Hamilton Center full-time (More than a year)

    Pros

    No weekend work....at the office... is the positive. If you are able to work from home an hour or two each evening on documentation, after working 8.5+ hours a day, then this is the job for you!

    Cons

    Forty-five minute appointments, one right after another. No time to keep good charts, or documentation. Company very BLACK AND WHITE THINKING. Very money driven for a non-for-profit organization. No time for good clinical work to be accomplished. Very low pay and no perks. Program managers are not good advocates for the front line staff. Company set up to have a "loyal" following of a few in power, so no room for positive change, or advocating for the client.

    Advice to Management

    Good therapist with good clinical skills should not be asked to see 8-9 individuals a day. Good therapist are concerned when folks do not maintain appointments and therefore should not be expected to "look forward" to a NS in order to get a "free" 45 min slot of time to do WORK such as FMLA paperwork, HAPS, TX plan reviews, return phone calls, prof development, etc, etc... You are burning good therapist out. Pay better. Celebrate accomplish of individual staff members. Don't "expect" your therapist to be able to "process" and "work" at such an unrealistic pace. Research staff "specialization" and use it.


  10. Helpful (1)

    "Would like to stay, but low pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Has a very good work environment.

    Cons

    They do not give raises very often and their pay scale is low.


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