Health Catalyst Reviews

Pros

I have worked for many companies over my working career, but none of them come close to the integrity and honesty that is shown at Health Catalyst. I have never before felt that I was ‘truly’ valued as a person, before I was valued as an employee – but here I am. Every Monday I “get” to come to work. I work with amazingly intelligent and talented people, who want to make a difference in the company and the world, specifically in Health Care. There are so many good things about working here… TEAMWORK: We work as an actual ‘team’ – if I have questions or concerns about what is being done, any input is welcomed, even if it isn’t what everyone else thinks. We have a SLACK instance, where I can go to, and have gone to for help – and have received help from co-workers within minutes of posting an issue or a question. In return, I also offer to help others when I have the knowledge or background to do so. FAIR: I never feel pitted against others when working – I am evaluated based on my work and my initiative – not how much better/worse I am than those around me. We continue to build each other up and support each other in all we do – to the betterment of our clients and our world. JUST: I encountered a situation where a client team was not demonstrating the same commitment to fairness and honesty as Health Catalyst does and felt torn about what to do. When I shared the circumstances with my management team, they immediately took action and sought to remedy the issue. I was not questioned as to my motivation or thought to be difficult, the management took the right approach and helped make things better for all involved. CARING: In the course of my employment here, I have also had some personal family issues that I had to deal with that were out of the ordinary, but difficult to explain and deal with. When I shared what was happening with my work team, they supported me in taking the time I needed to deal with these issues ahead of work commitments. I will NEVER forget this, as the ultimate outcome changed my life and that of my family for the better. If I had not taken the time to deal with it as I needed to, a lot of people would have been hurt, and would still be hurt. I will never forget that the put ‘me’ first in that situation, and I don’t believe any other company I have worked for would have. This shows the true care and compassion that Health Catalyst has for its team. HONESTY: Just recently, the company discovered that they need to pivot and make some changes that may result in some team members feeling uninvolved or un-engaged. They also, as this same time, realized that they need to let some of the workforce leave to make their financial commitments. At other companies I have worked for, they always played the shell game here (saying things like “you can take this package ‘now’, or wait and see… but if you wait, and you are on the list, you will get less later). I was so impressed when Dan Burton came out and said that to be fair to ALL employees, he wanted to put the offer on the table for EVERYONE – and not only that, but if you decided to stay, and were on the list, you could still get the same package later. This honesty to everyone just increased my commitment to this company and what it stands for. I know that there is not a better company out there for me to work for – the true care that this company takes for the team members (and we really are team members, not just employees, as at other companies) is phenomenal. I am committed to working with my team to come up with the best solutions that we can to help make this world a better place.

Cons

There are still things that the company struggles with, but I know that the best intentions are there. COMMUNICATION: With some of the recent changes, (a paradigm shift in many ways) it has been difficult for everyone to know everything – and the message seems to have been to keep it quiet until a decision has been made, to avoid confusion for people. This may have resulted in more chaos however, as we hear different things from different sources. I hope that in the near future this can be more open, and everyone can be made aware of what changes are/are not happening – even as they are being solidified and worked out. PAY: I know that many people complain that they aren’t being paid what they ‘deserve’, and with the COVID economy being what it is, and the state of health care being what it is, they may be right. However I am grateful for the opportunity to work for a company that is open and honest about what they are trying to do for everyone – and a company that cares about so much: Team members, clients, health care patients, and the company stockholders. I also know that here, work-life balance isn’t a conversation topic – because we all have it if we want it; that is worth so much more than money to me. Compared to the CONS of working anywhere BUT Health Catalyst, these are insignificant, and I am so grateful to work for a company that cares so much.

Pros

fairly transparent with great benefits work from home opportunities

Cons

none that I can thing of at the moment

Pros

Health Catalyst aspires to be a great workplace, and they are sincere about that. At the leadership level, they espouse great cultural attributes and operating principles. The recent pivot in technology and realignment of business units looks like a good decision to get things back on track.

Cons

The culture has been slowly degrading. I think the culture now is just to appease clients, and this kind of short-term thinking is hurting the company and clients. The financial climate in health care has meant no investment in cultural events. This used to be a fun and engaging place to work. It isn't right now. Returning to being a great workplace will take a couple of years. Other problems are work-life balance and the use of proprietary tools. Many of us worked and sacrificed for the company during the tough times and were let go. Dedication or skill didn't seem to save them. Those employees are now facing situations where the proprietary tools we use hinder their job search. We really need to switch to off-the-shelf products.

Pros

The company really tries to listen to team members. I understand the struggles between being a public company and meeting the expectations of Wall-Street, all while trying to provide the best experience for team members. Sometimes when things are tight these two can be in conflict. Health Catalyst tries to maintain that balance with good benefits and flexibility in how and where we are able to work.

Cons

We started out as an outcomes improvement company who was really trying to change healthcare one health system at a time. The move to a publicly traded company has pushed us towards products first and now it feels that the improvement conversations are not even happening. We have developed the 7 question improvement framework as well as the 3 systems approach to outcomes improvement, and those feel like they have fallen by the wayside as the acquired companies and team members haven't been taught or brought to understand the methodologies. It doesn't even feel like we talk about this any more, which is sad because it is our mission.

Pros

My direct manager and my team is amazing. Great mission and great benefits. Freedom to grow and challenge yourself.

Cons

My job, team, and product are awesome. If I keep my head down and stay in my silo, it's great... but then there are the constant corporate changes and bad implementation from everything from some internal courses, career planning, locked-down laptops, and managing multiple sets of credentials are all pretty frustrating. Perks were eliminated more than a year ago. Budgets have decreased, which means we have to run lean. Promotions are few and far between - even if they are needed. I'm hoping that 2024 will bring back the perks that made working here special and motivational.

Pros

Management communicates the good the bad and the ugly. The high level mission and plan is clear. There are lean times ahead in order to meet our committment to our employees and shareholders. They have a plan and history of giving above and beyond to employees while delivering to guidance.

Cons

Everyone loves the times when your adding heads, getting nice bonuses and big pay increases but the how will we react when we have to buckle down and do less with more. These are the lean times.

Pros

Health Catalyst is a good company with great people. The company is going through a lot of change right now, but everyone is handling the transition with good intentions and respect.

Cons

There are communication and cultural challenges when everyone is remote.

Pros

Great Benefits Strong employee engagement Caring and Informed Senior Management Super CEO

Cons

Overemphasis on DEI is detracting from the company Loss of a number of Senior Management recently

Pros

Health Catalyst used to the be best gig in town... bar none. I felt honor (and the responsibility that comes with that privilege) to be part of the mission "to be the catalyst for massive, measurable, data-informed healthcare improvement." It's a beautiful mission and I really believed that Health Catalyst had the team members, the vision, and the ability to execute on that mission.

Cons

I feel compelled to write this review, because something fundamental changed. Granted no one could have predicted a global pandemic and the resulting market chaos. However, a switch flipped and instead of meeting the moment, Health Catalyst turned inward and started the long and painful process of imploding. Culturally, we are quickly becoming distant associates instead of real team members. Important team building opportunities have largely ceased... at first due to the pandemic, now due to budget cuts. Productivity has measurably dropped as "working" from home has turned into entitled "coasting." The office is largely empty and sterile. I've been saddened to see culture wars emerge that exposed the ugliness of some team members who have become comfortable with their isolation. I mourn the loss of connection and don't see this changing for the better even now.

Pros

Great company and benefits. Family oriented.

Cons

Extremely micromanaged by supervisor and leads, felt forced out as I voiced my opinion on a topic of great concern for the team.