Health Catalyst Reviews

Pros

This is going to be a long list folks. The company itself is so transparent with all that goes on at the highest levels of the organization that I can tell you, the reader, that this review will be read, pondered, and acted upon by the leadership team and the entire company. I know what some of you are thinking (especially if you're in or have been in this situation) - oh my goodness, I couldn't do that - what if they...

Cons

I would say the biggest issue that I have simply revolves around how much we've grown in such a short amount of time. Being a new employee in Professional Services has been tough and would have been impossible without my amazing team. There's SO MUCH information out there in various tools that there's just no way a person can understand where to go and possibly consume it all. A lot of relevant information is buried...

Advice to Management

Please continue to be transparent. Please continue to help us make organization changes that lead to better outcomes for our clients and ourselves. But mostly, please continue to invest in us the employees. I've watched these folks make miracles happen for you to help you achieve your goals and dreams. Putting your employees first is what allows us to be great - I sincerely and deeply hope that will always continue...

Pros

Our CEO is fantastic genuinely cares about team embers AND about our growth. The industry is fickle and HC keeps an ear to the ground to sense shifts that we need to be ready for. The vision is real as is the passion of the majority of staff. Although it will be about 2 years without a raise (due to my current salary, ranges and restructuring), I accept this as a small loss that is offset by the generous benefits, stable...

Cons

There is a bit of a boys club in upper leadership. I think it is viewed as this due to the longevity and gender of some leaders. However, it permeates the culture and is noticeable. Some sense this small group of men make behind the scenes decisions and bypass transparency; some people have been 'black-balled' due to ONE person's experience that was shared with other men in the club. Maybe that is the nature of the...

Advice to Management

Take a close look at your senior leaders. Listen closely to the things they are saying, the biases they exhibit. While some are exceptional models of how we should ALL behave, there are a few that fall short, often and it seems to go unnoticed or they are just untouchable.

Pros

Honest, transparent, and supportive culture

Cons

Growth pains, some lack of clarity on roles

Pros

Health Catalyst employs many smart, nice, and talented people. It gives employees the ability to work from home so there is a diverse workforce across the nation. The pay is pretty good and the company hosts get togethers throughout the year. Additionally, there are some budget for office equipment and a system that encourages healthy lifestyle choices.

Cons

I never thought I'd have any critical comments about Health Catalyst. There have been some recent organizational changes that have seemingly tossed aside Catalyst's zeal for helping customers and building relationships in pursuit of the billable hour. Employees in professional services are expected to bill clients for 80% of their time. This has created a convoluted system in which employees are expected to predict the...

Advice to Management

I implore management to ditch the 80% client utilization for professional services. The bottom line is that the concept of the billable hour is a deeply flawed system that takes all the joy out of work. When someone asks me for help now, my first thought used to be "sure!" now my first thought is "will I be able to bill somebody for my time?" Billable hours fails our clients. They now get nickeled and dimed for every...

Pros

I already know that the "Cons" and "Advice to Management" I present below will be seriously considered, starting with the CEO. Yes, senior leaders really do care. Amazing work-life balance. Yes, the expectation is high to deliver results, but so is the flexibility to achieve those results. Taking paid time off (unmetered, by the way) is not only allowed, but even encouraged and modeled by management. The "Health...

Cons

Things seem to change pretty frequently. What got you ahead yesterday won't necessarily get you ahead tomorrow. It's a high-growth, responsive company, so maybe it has to be that way, but if you're looking to hone mastery in a single narrow skill for the rest of your career, this may not be the place for you. HC will support you financially in self-education, but it's probably up to you to figure out what that self-education...

Advice to Management

It's ok to presume a level of understanding if there's a good program to bring people up to that level of understanding. I haven't yet found anything like "start here" for "Intro to DOS: Solutions" or "Intro to DOS: Technology" that deliberately guides a brand-new-comer through the core DOS concepts they need to understand the rest of the documentation and start contributing meaningfully at HC. The information is probably...

Pros

I love working at Health Catalyst! They are fantastic at accommodating a flexible schedule. As a single parent, I can’t tell you enough how valuable it is to be able to pick up my kiddo from school and hear about their day. Management is logical and analytical with their decisions yet remain very compassionate. They help foster a sense of community and encourage us to help better the lives of others. My teammates are...

Cons

Inter-team and inter-product communication is clunky, but improving I think.

Advice to Management

You’re doing great. Continue your mindful, candid, and compassionate path you’re already on.

Pros

Focus on improved outcomes as a measurement of success

Cons

Under the radar seems strong goal to launch IPO

Pros

* True focus on results improvement - you can feel good about what you do here * Constant challenge - you're not going to be bored * Acknowledgement of contribution - both as an individual and as a team, the company understands the need to acknowledge (and compensate) those who contribute to its success * Values - I have never been with a company who is so focused upon embracing and 'living' their stated values *...

Cons

* Bonus focus - everyone seems to be excessively focused on the quarterly bonus * Values - while a pro, it may also be a con for some. I've had teammates comment that the value focus (including certain handbook guidelines) seems to be influenced by the predominant religion at the corporate offices. * Bait-and-switch? - as the company moves from tech startup to viable going concern, there is an increasing focus on the...

Advice to Management

Work toward encouraging appreciation for organizational success that isn't driven by incremental financial incentive. Get rid of the superfluous perks, and recognize what is necessary to retain core talent. Otherwise, stay the course. You are really doing good work, and making a difference.