Does HelpGrid pay their employees well?

According to anonymously submitted Glassdoor reviews, HelpGrid employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelpGrid. This rating has been stable over the past 12 months.

How satisfied are employees working at HelpGrid?

43% of HelpGrid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelpGrid 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelpGrid?

Sales Representative (5) , Customer Service Representative (CSR) (4) , Outbound Sales Representative (3) , Customer Support Representative (2) , Outside Sales Representative (2)

What are the pros of working at HelpGrid according to real employee reviews?

"Pay is decent as well." ((in 3 reviews))

What are the cons of working at HelpGrid according to real employee reviews?

"Better salary but still low." ((in 4 reviews)); "Management is the worst!" ((in 3 reviews)); "Since then the culture has shifted dramatically and I no longer recognize the organization I once trusted (and felt proud being a part of)." ((in 2 reviews))

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HelpGrid

HelpGrid reviews

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3.0

43% would recommend to a friend

(16 total reviews)

46% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.8

Work/Life balance

2.4

Senior management

HelpGrid has an employee rating of 3.0 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

16 reviews

5.0

Jun 17, 2022

GREAT WORKPLACE

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

They care about their employees. Easy job too. Mostly answering emails (templates are also given, you just have to edit out some stuff), only doing around 20 calls a day. Great bonuses and incentives. HR people also takes their time to make sure you're okay, they call every now and then to check in.

Cons

Salary is a bit low.

5.0

Sep 10, 2024

Great pay and work environment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great management, very recommendable opportunity

Cons

Work hours and tight schedule

5.0

Nov 21, 2023

Great Place to work

Sales team leader

Recommend

CEO approval

Business Outlook

Pros

This is a great place to work because the people you get to work with are amazing, meritocracy is practiced, and regardless of your post or your tenure in the company, your thoughts matter. The human resource department has supported new hires and tenured employees with the utmost care. The pay is excellent too. As an employee, it feels great to know that the company that the company encourages to have a life-work balance

Cons

Being with the company for a very short time I don't see any cons.

Viewing 1 - 3 of 16 Reviews

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