staffs are being overworked, company demands the staffs to uphold high professionalism in handling work while they keep on missing out on the staff's incentive pay and they will claim that it's the staff's fault for not reminding the management. Management constantly blames the staffs, will not listen to any advice as it will be taken as an "attack".
Good exposure to field operations and sales processes. I gained hands-on experience in customer handling, teamwork, and improving communication skills. The role also helped me build resilience and learn how to manage fast-paced tasks.
Cons
Limited structure in certain processes and room for improvement in management alignment and workflow clarity. Workload and expectations can sometimes be inconsistent depending on assignments.
