Does IBEX pay their employees well?

According to anonymously submitted Glassdoor reviews, IBEX employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at IBEX. This rating has been stable over the past 12 months.

How satisfied are employees working at IBEX?

63% of IBEX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IBEX 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at IBEX?

Customer Service Representative (15) , Customer Service Representative (CSR) (4) , Tech Support (3) , Account Manager (2) , Customer Service Agent (2) , Customer Service Specialist (2) , Intern (2) , Sales Representative (2) , Software Engineer (2) , Team Manager (2) , Technical Support Representative (2) , Technician (2)

What are the pros of working at IBEX according to real employee reviews?

"good pay and reliable schedule" ((in 7 reviews)); "Good salary compared to many entry" ((in 6 reviews)); "good people" ((in 4 reviews)); "Benefits were completely covered." ((in 4 reviews))

What are the cons of working at IBEX according to real employee reviews?

"toxic management" ((in 7 reviews))

What are the top reviewed IBEX locations?

Hampton , New Braunfels , Beckley , Spring Hill , San Antonio , New York , Newell , Bend , Jacksonville , Remote , Japan

IBEX reviews

4.0

63% would recommend to a friend

(86 total reviews)

Paul Baehr

82% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (86 reviews)

Ratings by disability

Disability

IBEX has an employee rating of 4.0 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBEX employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

86 reviews

3.0

Jun 27, 2026

Good pay and co-workers, but toxic management persists

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good compensation for younger people to manage their expenses. Good co-workers.

Cons

Toxic management. Too much pressure. No offs often times.

5.0

Jun 23, 2026

All good

Customer support

Recommend

CEO approval

Business Outlook

Pros

Good salary compared to many entry-level customer service jobs in Pakistan. � Reddit +1 Good place for freshers to gain customer support experience. � Indeed +1 Professional corporate environment and exposure to international clients. � Indeed +1 Opportunities to improve English communication and customer-handling skills. � Indeed +1 Chance to meet people, network, and build your résumé. � Reddit +1

Cons

High work pressure and strict KPI/target monitoring. � Indeed +1 Rotational and night shifts can affect work-life balance. � Glassdoor +1 Many employees complain about strict rules, punctuality requirements, and limited flexibility. � Reddit +1 Complaints about toxic management, favoritism, and micromanagement in some departments. � Indeed +2

3.0

Feb 21, 2026

Call Center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Communication Skills will get better

Cons

Timings are off and will create a toll on health

Viewing 1 - 3 of 86 Reviews

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IBEX

IBEX reviews

Company ratings over time

Ratings by disability

Reviews by job title

Good pay and co-workers, but toxic management persists

All good

Call Center

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