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      IBEX

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      IBEX reviews

      4.0

      63% would recommend to a friend

      (86 total reviews)

      Paul Baehr

      82% approve of CEO

      84% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.1

      Career opportunities

      4.0

      Culture & values

      4.0

      Senior management

      4.0

      Compensation and benefits

      3.5

      Work/Life balance

      IBEX has an employee rating of 4.0 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBEX employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Ratings by disability

      Reviews by job title

      86 reviews
      5.0
      Jun 23, 2026

      All good

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary compared to many entry-level customer service jobs in Pakistan. � Reddit +1 Good place for freshers to gain customer support experience. � Indeed +1 Professional corporate environment and exposure to international clients. � Indeed +1 Opportunities to improve English communication and customer-handling skills. � Indeed +1 Chance to meet people, network, and build your résumé. � Reddit +1

      Cons

      High work pressure and strict KPI/target monitoring. � Indeed +1 Rotational and night shifts can affect work-life balance. � Glassdoor +1 Many employees complain about strict rules, punctuality requirements, and limited flexibility. � Reddit +1 Complaints about toxic management, favoritism, and micromanagement in some departments. � Indeed +2

      3.0
      Feb 21, 2026

      Call Center

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Communication Skills will get better

      Cons

      Timings are off and will create a toll on health

      Viewing 1 - 3 of 86 Reviews
      Related searches: IBEX jobs | IBEX salaries | IBEX benefits | IBEX interviews
      ReviewsIBEX reviews

      Glassdoor has 95 IBEX reviews submitted anonymously by IBEX employees. Read employee reviews and ratings on Glassdoor to decide if IBEX is right for you.