IST Management Reviews | Glassdoor

IST Management Reviews

Updated April 22, 2019
313 reviews

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3.9
StarStarStarStarStar
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IST Management President Hal Blackman
Hal Blackman
233 Ratings

Employee Reviews

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Pros
  • "I was going to put that into cons, however I understand where IST is coming from) Work-life balance is not bad" (in 7 reviews)

  • "If your talent is great customer service then you are in the right place" (in 10 reviews)

Cons
  • "very low pay for the amount of work" (in 20 reviews)

  • "low pay, bad benefits, no room to grow" (in 10 reviews)

More Pros and Cons

  1. Featured Review

    "Wonderful Environment And Excellent Place for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Atlanta, GA
    Current Employee - Talent Acquisition Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IST Management full-time (Less than a year)

    Pros

    IST has really taken care of their employees. They take seriously vertical growth. Employees that work hard are rewarded with promotions. Wonderful benefits. My husband and I utilized our PTO for our honeymoon.
    Incredible environment as well. Everyone seems to be passionate about their work and the company itself.

    Cons

    None that I can think of


  2. Helpful (1)

    "Talent Acquisition Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Atlanta, GA
    Current Employee - Talent Acquisition Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IST Management full-time (Less than a year)

    Pros

    The company is a big family. Fair rules and expectations. Very flexible after training. Great work-life balance. Room for growth. Many perks offered at corporate office. Work culture is amazing.

    Cons

    401k doesn’t currently match, healthcare is a little expensive.

    Advice to Management

    None. Management is great!

  3. "not a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy and Print Specialist in New York, NY
    Current Employee - Copy and Print Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IST Management part-time (Less than a year)

    Pros

    flexible hours
    low paced work environment
    doesnt tire out

    Cons

    management is horrible
    they ignore and go through employees like shirts
    dont know what they want with the company
    sometimes not enough work to do
    bad communication and poor pay due to outsourcing

    Advice to Management

    stop being cheap about pay and hours


  4. "Data entry , deliver mail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Service Associate in New York, NY
    Former Employee - Office Service Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IST Management part-time (More than a year)

    Pros

    Great experience for jobs in a mail room

    Cons

    Can't think of any major cons

    Advice to Management

    Long as there's good management the company will be fine


  5. "Room for Growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Employee in Atlanta, GA
    Current Employee - Corporate Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IST Management full-time (More than a year)

    Pros

    I've been with IST for almost 2 years now and I love my job. Everyone in the office is supportive and kind, and there are clear opportunities for advancement in your job. Hard work is definitely noticed and rewarded - our CEO regularly emails the entire company to highlight employees that are doing well.

    Cons

    I really do not have any cons

    IST Management Response

    Feb 18, 2019 – VP Administration

    Thank you for taking the time to leave your comments. They help us to know what is working, and what we need to improve on for the future!

    Lori Mitchum
    VP Administration


  6. "Site Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Manager in Winston-Salem, NC
    Current Employee - Site Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IST Management full-time (Less than a year)

    Pros

    Great company! My manager is the best!!! So far they seem to be understanding and have a great management program.

    Cons

    The benefits could be better and cheaper, the pay is a bit low and not much vacation one allotted.

    IST Management Response

    Feb 18, 2019 – Director of Human Resources

    Thank you for your positive comments! I would love the opportunity to discuss our current benefits and future plans. We offer 13 PTO days per year but I would also like to know more about what you... More


  7. "Don't Do it, go somewhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Manager in New York, NY
    Former Employee - Site Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IST Management full-time (More than 3 years)

    Pros

    There are great people employed there.

    Cons

    they underpay you, when it's bonus time if your site is over by $2.00 they take it from your bonus "if your bonus is 6k they will take $4160 and give you the rest but in 26 monthly payments" I think there is something illegal going on there!!!!

    Advice to Management

    stop using cobra and get insurance that people can afford. Pay your employees correctly.

    IST Management Response

    Feb 18, 2019 – VP Administration

    I would be happy to better explain our site manager annual bonus programs, reconcilliation, and the difference between health insurance for active employees and COBRA continuation of coverage at... More

  8. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Winston-Salem, NC
    Former Employee - Manager in Winston-Salem, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IST Management full-time (More than a year)

    Pros

    I gained a lot more experience

    Cons

    Stressful, not trustworthy, lack of site manager

    Advice to Management

    get on the same page


  9. "It is always important to know your rights"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On-call STAR
    Current Employee - On-call STAR

    I have been working at IST Management part-time (More than a year)

    Pros

    I worked for the most part of my time at a very big site and had a great relationship with my co-workers. I had no complaints when it came to working with the clients and loved the gratitude and kind words they gave regarding my work performance.

    Cons

    Having been an on-call worker for more than two years, it's obvious that stars don't have rights. The fact that management can get away with using stars to do management work and when you report it, you are taken out of the site like trash is disgraceful. I worked full-time hours on a consistent basis and had an excellent rapport with the clients. The fact that HR didn't care was even more disgraceful. No investigation, no meeting, absolutely nothing. I will be consulting with someone that handles legal matters because I honestly do not think what happened is legal. Everyone I spoke to about the issue said it was absurd as well.

    Advice to Management

    Learn to differentiate yourself from others. Just because one manager has a method of doing things, you shouldn't automatically deduce that their method is effective. Also, point the wrongdoings you see. If you allow unjust behavior to excel, you're only endorsing for employees to be taken advantage of.


  10. "IstManagement"

    StarStarStarStarStar
    Current Employee - Service Specialist in Norwalk, CT
    Current Employee - Service Specialist in Norwalk, CT

    I have been working at IST Management full-time (More than 5 years)

    Pros

    Great place to start for management opportunities.

    Cons

    Salary is ok to start and could be higher