IST Management Reviews | Glassdoor

IST Management Reviews

Updated April 25, 2017
165 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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Hal Blackman
116 Ratings

165 Employee Reviews

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Pros
  • Great Place to Learning Customer Service Skills (in 6 reviews)

  • ist has a fair work environment and modt site locations are great to work in (in 6 reviews)

Cons
  • Low pay for the work you do and 5 dollars in StarBucks card for recognitions when top management get bonuses for your hard work (in 15 reviews)

  • Site managers have no idea how to properly manage (in 8 reviews)

More Pros and Cons

  1. "The most mixed of bags..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Denver, CO
    Former Employee - Front Desk Receptionist in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IST Management full-time (More than a year)

    Pros

    When things are good and clients are happy it has a family feel that's infectious

    Cons

    The chain of command always seems to be missing a link or two and it becomes obvious that everyone is too busy to work out issues in a timely manner, which doesn't bode well for contracts.

    Advice to Management

    Fork out the dough to hire enough people that you can live up to the promises on your website


  2. "Good for a start of your young career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in North Chicago, IL
    Current Employee - Assistant Manager in North Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IST Management full-time (More than a year)

    Pros

    Learn a lot of random things dealing with different things everyday

    Cons

    Pay is not the greatest and benefits are bad

    Advice to Management

    Take care of you employees more


  3. Helpful (1)

    "My Experience with IST"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Supervisor in Atlanta, GA
    Current Employee - Site Supervisor in Atlanta, GA
    Neutral Outlook
    No opinion of CEO

    I have been working at IST Management full-time (More than a year)

    Pros

    Flexibility, moderate potential for growth

    Cons

    Extremely low pay rates pending on your location, at times the clients create for stressful environments, management often misleads employees to believe the opportunity for growth is well and abundant.

    Advice to Management

    Increase wages for employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Don't work for this Contract Services Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - On Site Manager in Houston, TX
    Former Employee - On Site Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IST Management full-time (More than 3 years)

    Pros

    Your Team is your team without Corp

    Cons

    The company won't have your back only the Clients
    Low pay
    The company does nothing for their employees which results in low moral
    Raises are a joke at about 2 cents per year
    Data based systems outdated technology
    Dress code out of date for new times
    Non supportive of Site Managers
    Corp expects too much for small wages

    Advice to Management

    Get involved more on site
    recognize your employees during the holidays


  6. Helpful (4)

    "DO NOT WORK HERE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Minneapolis, MN
    Former Employee - Front Desk Receptionist in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IST Management full-time (More than a year)

    Pros

    Get you a foot in the door, but do not stay there more than a year.

    Cons

    Horrible management
    The higher up's only look out for themselves
    AWFUL benefits
    no sick pay or paid holidays - ever.
    You do not get to be a part of the team when it comes to your location, meaning you do not get to participate in their outings, potlucks, happy hours, holiday parties...etc.
    Not so great pay
    No incentives
    I literally got in trouble for calling in sick to work because of my chronic illness
    The management lies and just tries to cover their own butts so they look good in front of the client
    they do not care about their employees

    Advice to Management

    Kindly, go out of business.


  7. "Site Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IST Management full-time (More than a year)

    Pros

    Good hours, no weekends, some site manager really care.

    Cons

    Micro management, high turnover rate, they don't take care of there stars, and the ones that do work hard they don't pay them well.

    Advice to Management

    Hard work pays off pay the ones that work hard.


  8. Helpful (1)

    "Just a stepping stone!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Manager in Washington, DC
    Current Employee - Site Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IST Management full-time (More than a year)

    Pros

    Great to get your foot in the door of the work force

    Cons

    Low pay, very poor benifits

    Advice to Management

    Get rid of the churn em and burn em ways


  9. "Site Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Supervisor in New York, NY
    Former Employee - Site Supervisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IST Management (More than a year)

    Pros

    Good pay for a manager bad for a clerk.

    Cons

    No support from Management always care about the client and not the workers.

    Advice to Management

    Bring Back Jerry


  10. "On Call Star"

    Star Star Star Star Star
    Former Employee - Service Specialist in Boston, MA
    Former Employee - Service Specialist in Boston, MA

    I worked at IST Management (Less than a year)

    Pros

    Great job for any looking for work

    Cons

    there really was no cons i could say


  11. "It is what it is"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    pretty easy work. basic copy room stuff

    Cons

    bouncing around different offices sometimes way to far from you


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