Image API Reviews | Glassdoor

Image API Reviews

Updated April 13, 2017
13 reviews

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3.7
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Richard S. Griffith Jr.
8 Ratings

13 Employee Reviews

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  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Tallahassee, FL
    Current Employee - Anonymous in Tallahassee, FL
    Recommends
    Approves of CEO

    I have been working at Image API full-time (More than 3 years)

    Pros

    Working for a small company provides you the opportunity of wearing many hats and working closely wth senior management, not to mention the camaraderie amongst your coworkers. There 's been a lot of growth/structure in the past year.

    Cons

    Communication is sometimes lacking from top down


  2. "Great Team to Be a Part Of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA A in Tallahassee, FL
    Current Employee - QA A in Tallahassee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Image API full-time (Less than a year)

    Pros

    Tightknit team, synergistic, flexible, understanding, well paying, purpose driven, Agile

    Cons

    Requires an intelligent and driven person to be a constructive member of the team.

    Advice to Management

    The recent changes have made the teams able to excel towards their potential

  3. "A little chaos early on, now things are shaping up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Applications Development in Tallahassee, FL
    Current Employee - Director of Applications Development in Tallahassee, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Image API full-time (More than a year)

    Pros

    Image API is on the verge of transitioning from a company that primarily makes money from scanning documents for government clients into a software and services company that also scans documents and handles Business Process Outsourcing. The software/product side of the house is growing rapidly and a very solid team is forming to push their offerings into the future.

    Cons

    We've moved from offices into more of an open floorplan for the development teams, and at first I wasn't a fan. Its growing on me, but I'd still prefer an office.

    Quite a few people that had been here for a long time have left over management changes. Its unnerving to see so many people leaving, but at the same time that may have been part of the executive plan.

    Advice to Management

    Communication is key. I would love to see weekly/monthly updates go out to the whole company of exciting things we have going on. New contracts/projects, new hires (losses too),


  4. "Great Company, Offerings and Value for Clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tallahassee, FL
    Current Employee - Anonymous Employee in Tallahassee, FL
    Recommends
    Positive Outlook

    I have been working at Image API full-time (More than a year)

    Pros

    Great value for State and Local Government Clients
    Business Process Outsourcing with Technology Accelerators
    Creative ideas with ability to execute
    Top 20 ECM Solution Provider
    Takes clients from fragmented processes to Omni-Channel "paperless" solutions

    Cons

    State and Local markets move slowly
    Must hire more talented resources


  5. "Ah, desperation!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processor in Austin, TX
    Current Employee - Processor in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Image API full-time (Less than a year)

    Pros

    Thorough training- the same material, over and over!
    There is complimentary coffee, when people aren't stealing it.
    Free ferry rides from the distant parking lot.
    Early days off, balanced with days where work extends until midnight.

    Cons

    No work-life balance.
    Erratic hours.
    Poor pay.
    Hours on end of redundant training.
    No telling how many hours work will be in each week.

    Advice to Management

    Try to pretend you aren't 100% profiteering off of government contracts?


  6. "Time here has been great,company is experiencing growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Tallahassee, FL
    Current Employee - Senior Developer in Tallahassee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Image API full-time (More than 10 years)

    Pros

    Benefits, new technologies, company is working on expanding and acquiring projects in various areas.

    Cons

    Not much structure for advancement in certain areas, not much support for training.


  7. "Growth is exciting!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Image API full-time

    Pros

    Family atmosphere, competitive benefits, fair policies, busy and rewarding workload, continually growing. Promotes work/life balance.

    Cons

    Wages not bad but could be more competitive.

    Advice to Management

    Great management staff. Continue caring about the people even during times of growth.

  8. "Who moved my cheese..?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Image API full-time

    Pros

    1. Relaxed Dress Code
    2. Flexible work hours
    3. Great parking space
    4. Great work-life balance

    Cons

    1. No career growth
    2. Poor work processes
    3. Poor compensation
    4. Senior management needs more focus

    Advice to Management

    Get the right people in the right roles.


  9. Helpful (1)

    "Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Image API full-time (Less than a year)

    Pros

    Job was easy enough to catch on to.
    Pay was slightly above minimum wage.
    Most people were friendly enough.
    Quarterly bonus offered if overall production was high enough.

    Cons

    "Supervisor" only supervised if you made a mistake, which was easy enough since there was no official training. You are 'trained' by another employee who themselves received no training, so you're really just winging it on how they thought it should be done.
    Instead of being shown the correct way to do it in a professional manner, you were just yelled at in front of everyone that you were doing it wrong.
    The 'full time' position rarely brought in even 30 hours because work is based on volume.
    While the supervisor only occasionally showed up for work since she's salary, if you missed more than 4 days of work in an 8 month period you were let go due to 'absenteeism', even if your work was above par.
    There was blatant favoritism over employees, where long-term employees were allowed to take hours off during the day for personal matters, allowed to bring specifically restricted cell phones onto the work floor for texting, Facebook and instagramming, and being allowed to just sit there doing nothing for hours on end, basically just riding the clock instead of pitching in on other jobs to speed up work production.

    Advice to Management

    Keep a better eye on your supervisors and make sure they're actually doing their job.
    Hire professionals instead of wanna-be thugs just because they've been there the longest.


  10. "An amazing place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Image API full-time (Less than a year)

    Pros

    It has an amazing work environment and I really like working here.

    Cons

    The company is a smaller, but is definitely growing.


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