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Incognito Software Systems

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Incognito Software Systems

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Incognito Software Systems Reviews

2.2
19% Recommend to a Friend
17% Approve of CEO
2.2
19%
Recommend to a Friend
17%
Approve of CEO
Incognito Software Systems Chief Operating Officer  David Sharpley (no image)
David Sharpley
27 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good benefits(in 6 reviews)
  • "Average salary(in 4 reviews)
  • "it just keeps going... Also great people! 10 and 20 year gifts (they are huge!)(in 4 reviews)
  • "Great work from home policy.(in 3 reviews)
Cons
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Found 61 of over 65 reviews

Updated Aug 24, 2023

    1. 2.0
      Feb 18, 2017
      Anonymous Employee
      Former Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff. Good location if you are in Vancouver. Small company part of a larger holding company. Not a target for an acquisition or takeover. A potential good spot except for sales for the graduating or 5 years or less employee of experience to work for.

      Cons

      No stability for sales staff. 75% turnover for Global Sales staff over the past 24-36 months. Not a professional sales environment. Poor sales leadership/leader. Leader is the root of their problems not the sales personnel. Fear does not produce results. Time for holding company to look in the mirror and remove the real problem and cause of disappointing results. Software products do not integrate well with each other or not at all. Company is not a leader but a poor follower. We will build it if they will buy it attitude which simply has never worked for success in the marketplace. Rudderless infighting between product management and the executive team produces poor development. Product offering is really only Cable centric not telco as management believes. They have dreams of becoming a much bigger player in the marketplace. Holding company Volaris does not have a real handle on what they really acquired. Plus holding company does not really understand sales cycles to major tier one players which can run 18-24 months. A mom & pop company that has high aspirations but is experiencing growing pains. They are a small niche company in a crowded consolidated marketplace competing with the bigger players which ultimately have the resources to win the majority of the time, especially in North America.

      6
      1. 1.0
        Dec 18, 2017
        Anonymous Employee
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Used to be a great place to work.

        Cons

        COO now has total autonomy to continue his path of destruction.

        7
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        1. 2.0
          Aug 24, 2023
          Project Manager
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          good salary remote work at home

          Cons

          not internal process and no work stability managers do not take care about workers

          1. 1.0
            Jan 24, 2023
            RDM
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Just work from Home - WFH

            Cons

            Old technology, some fundamental products with no new innovation. Senior team leaders need to learn how to lead people. All just about profit and money. Managers are micro-managing and always blame for a small thing, with no freedom to manage work. The work environment is very chaotic. The senior team are very rude, arrogant and full of ego. They even talk very rudely with small customers, prioritising high-paying customers. No proper process and Almost Non existing HR team Management doesn't care about the employees. They don't care if you are sick or have an emergency in the family.

            1
            1. 1.0
              Feb 17, 2023
              Anonymous Employee
              Former Employee, more than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              You're able to work remotely

              Cons

              understaffed in crucial areas Unprofessional workplace Underhanded dealings

              1. 1.0
                Dec 2, 2021
                Anonymous Employee
                Former Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Strong Suite of Products - for the most part, the legacy of the previous owner and former employees. Fantastic Customer Base. Exposure to lots of interesting Tech. As with any company there are some truly decent human beings working in the trenches.

                Cons

                Acquired by Volaris (Constellation Software) so this is primarily a financial play, not a technology led company now. Existing assets (Products, Customers, Employees) are being worked to the max. Ruled (as distinct from led) by a ruthless cabal of AMDOCS alumni, relentless in their pursuit of short term profit, presumably to boost shareholder value. Employees being asked to do more and more with less and less. No critical conversations entertained. Do as you are told or you will be replaced is the general message. Colleagues disappear without any notice on a regular basis. Details of the financials are closely guarded which cast doubt on the correctness of the various ratios driving the business. No company values - what company doesn't publish a list of values these days? All that said, if you go in with your eyes open and can stomach the cynical "leadership", you will learn heaps in the technology space and get to work with some wonderful people on the customer side at least. The whole fake review business is unsavory. I'd give it 2/3 stars but feel I have to go lower to compensate.

                1. 1.0
                  Dec 10, 2022
                  Anonymous Employee
                  Former Employee, more than 10 years
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The legacy of some outstanding former employees remains in the form of really solid software products.

                  Cons

                  Run by accountants motivated only by profit.

                  1. 1.0
                    Dec 2, 2022
                    Business Development Manager
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good technical teams and product teams

                    Cons

                    Dreadful leadership and commodity products outside of docsis

                    1. 2.0
                      Dec 3, 2021
                      Anonymous Employee
                      Former Employee, more than 5 years
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Some teams use interesting technologies Handful of decent nice people

                      Cons

                      Ruled by finances, and can be very cut throat and penny pinching Teams are very siloed, no shared technology vision between teams. Mainly legacy technologies and old libraries Management lack clear direction There are definitely some fake reviews here HR seems to be a revolving door. Every year there’s a new HR manager.

                      1. 3.0
                        Nov 25, 2021
                        Employee
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        We get to work from home

                        Cons

                        Shrinking capable staff is a real problem

                        1
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                      Incognito Software Systems Reviews FAQs

                      Incognito Software Systems has an overall rating of 2.2 out of 5, based on over 65 reviews left anonymously by employees. 19% of employees would recommend working at Incognito Software Systems to a friend and 42% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Incognito Software Systems employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Incognito Software Systems. This rating has decreased by -10% over the last 12 months.

                      19% of Incognito Software Systems employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Incognito Software Systems 2.6 out of 5 for work life balance, 1.9 for culture and values and 2.4 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Incognito Software Systems to be career development, coworkers, benefits and the cons to be management, senior leadership, culture.

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                      Case Manager

                      I applied to 4 jobs last week. Two companies replied that thy are reviewing my application and I have an interview tomorrow with a third. The company I'm interviewing with is the one I'm least interested in of the four, though it is better than my current job. What is the etiquette if I'm offered a job with this company but I want to wait and see what response I get from the other 3? Should I tell the company I need a couple weeks to decide, or be up front that I'm waiting for other offers? Or?

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                      Underwriter

                      During my interview with a Vice President, he mentioned that the "background check" had been reviewed. He brought up cities I had lived in at one point, even though I hadn't included that information on my resume or LinkedIn profile, though it is accurate. Additionally, he was aware of my entrepreneurship experience, which I had not disclosed anywhere. I'm curious about the source of this information. I'm currently progressing through the interview rounds without any offer or signed documents.

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                      Glassdoor has 65 Incognito Software Systems reviews submitted anonymously by Incognito Software Systems employees. Read employee reviews and ratings on Glassdoor to decide if Incognito Software Systems is right for you.