Incognito Software Systems Reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Some managers are deluded and cannot see the destruction happening (see the review from Aug 20)." (in 4 reviews)
- "2. Change is part of every company, but the way Senior Leadership leads by/operates is not how it should be done." (in 2 reviews)
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Found 61 of over 65 reviews
Updated Aug 24, 2023
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- 2.0Feb 18, 2017Anonymous EmployeeFormer Employee
Pros
Friendly staff. Good location if you are in Vancouver. Small company part of a larger holding company. Not a target for an acquisition or takeover. A potential good spot except for sales for the graduating or 5 years or less employee of experience to work for.
Cons
No stability for sales staff. 75% turnover for Global Sales staff over the past 24-36 months. Not a professional sales environment. Poor sales leadership/leader. Leader is the root of their problems not the sales personnel. Fear does not produce results. Time for holding company to look in the mirror and remove the real problem and cause of disappointing results. Software products do not integrate well with each other or not at all. Company is not a leader but a poor follower. We will build it if they will buy it attitude which simply has never worked for success in the marketplace. Rudderless infighting between product management and the executive team produces poor development. Product offering is really only Cable centric not telco as management believes. They have dreams of becoming a much bigger player in the marketplace. Holding company Volaris does not have a real handle on what they really acquired. Plus holding company does not really understand sales cycles to major tier one players which can run 18-24 months. A mom & pop company that has high aspirations but is experiencing growing pains. They are a small niche company in a crowded consolidated marketplace competing with the bigger players which ultimately have the resources to win the majority of the time, especially in North America.
6 - 1.0Dec 18, 2017Anonymous EmployeeFormer Employee
Pros
Used to be a great place to work.
Cons
COO now has total autonomy to continue his path of destruction.
7 - 2.0Aug 24, 2023Project ManagerFormer Employee
Pros
good salary remote work at home
Cons
not internal process and no work stability managers do not take care about workers
- 1.0Jan 24, 2023RDMFormer Employee
Pros
Just work from Home - WFH
Cons
Old technology, some fundamental products with no new innovation. Senior team leaders need to learn how to lead people. All just about profit and money. Managers are micro-managing and always blame for a small thing, with no freedom to manage work. The work environment is very chaotic. The senior team are very rude, arrogant and full of ego. They even talk very rudely with small customers, prioritising high-paying customers. No proper process and Almost Non existing HR team Management doesn't care about the employees. They don't care if you are sick or have an emergency in the family.
1 - 1.0Feb 17, 2023Anonymous EmployeeFormer Employee, more than 1 year
Pros
You're able to work remotely
Cons
understaffed in crucial areas Unprofessional workplace Underhanded dealings
- 1.0Dec 2, 2021Anonymous EmployeeFormer Employee
Pros
Strong Suite of Products - for the most part, the legacy of the previous owner and former employees. Fantastic Customer Base. Exposure to lots of interesting Tech. As with any company there are some truly decent human beings working in the trenches.
Cons
Acquired by Volaris (Constellation Software) so this is primarily a financial play, not a technology led company now. Existing assets (Products, Customers, Employees) are being worked to the max. Ruled (as distinct from led) by a ruthless cabal of AMDOCS alumni, relentless in their pursuit of short term profit, presumably to boost shareholder value. Employees being asked to do more and more with less and less. No critical conversations entertained. Do as you are told or you will be replaced is the general message. Colleagues disappear without any notice on a regular basis. Details of the financials are closely guarded which cast doubt on the correctness of the various ratios driving the business. No company values - what company doesn't publish a list of values these days? All that said, if you go in with your eyes open and can stomach the cynical "leadership", you will learn heaps in the technology space and get to work with some wonderful people on the customer side at least. The whole fake review business is unsavory. I'd give it 2/3 stars but feel I have to go lower to compensate.
- 1.0Dec 10, 2022Anonymous EmployeeFormer Employee, more than 10 years
Pros
The legacy of some outstanding former employees remains in the form of really solid software products.
Cons
Run by accountants motivated only by profit.
- 1.0Dec 2, 2022Business Development ManagerFormer Employee
Pros
Good technical teams and product teams
Cons
Dreadful leadership and commodity products outside of docsis
- 2.0Dec 3, 2021Anonymous EmployeeFormer Employee, more than 5 years
Pros
Some teams use interesting technologies Handful of decent nice people
Cons
Ruled by finances, and can be very cut throat and penny pinching Teams are very siloed, no shared technology vision between teams. Mainly legacy technologies and old libraries Management lack clear direction There are definitely some fake reviews here HR seems to be a revolving door. Every year there’s a new HR manager.
- 3.0Nov 25, 2021EmployeeCurrent Employee
Pros
We get to work from home
Cons
Shrinking capable staff is a real problem
1
Incognito Software Systems Reviews FAQs
Incognito Software Systems has an overall rating of 2.2 out of 5, based on over 65 reviews left anonymously by employees. 19% of employees would recommend working at Incognito Software Systems to a friend and 42% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.
19% of Incognito Software Systems employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Incognito Software Systems 2.6 out of 5 for work life balance, 1.9 for culture and values and 2.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Incognito Software Systems to be career development, coworkers, benefits and the cons to be management, senior leadership, culture.
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