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Index Exchange Reviews
Found 111 reviews
Approve of CEO
Andrew Casale
95 Ratings
Pros
"Everyone works hard but has a great work life balance" (in 12 reviews)
"Index Exchange is somewhere that you can bring your whole self to work" (in 10 reviews)
Cons
"Growing pains with building out upper management, though there has been definite progress in the last 6 months" (in 14 reviews)
"Young inexperienced managers and lack of senior managers and developers, work life balance is a joke, the culture is to work long hours" (in 5 reviews)
- Featured Review
"Growth in true value"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Index Exchange full-time for more than a year
Pros
- Transparent company wide goals are shared from the top to bottom with clear and insightful feedback on performance. - Driven employees that want to grow with the company and put in extra hours to provide quality service to our publishers. - Industry leading technology that challenges duopoly giants in the exchange.
Cons
- Sell side and eng. silos still exist but there are more efforts to keep both sides more in the know about product progress.
Advice to Management
Continue to put our company's goals and values first!
Index Exchange2018-04-04 "A company who believes in their employees"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Index Exchange full-time for more than 2 years
Pros
I have a fairly long job history so I'm not a first time worker. I've also worked in a variety of fields from not for profits to finance and startups. I'm not upper management. I state this all because this is by far the only company I have worked for where my experience and skills were uniquely valued. I am listened to and respected and that to be the case across the board. IX truly values people's skill sets and...
Show MoreCons
Still growing so there are odd space issues that are being patched until we get larger locations but they are acutely aware of it and are active in keeping everyone as happy as they can.
Advice to Management
You'e heading in the right direction! Keep going!
Index Exchange2019-02-02- Helpful (6)
"The perks are insane, but everything else is insanely BAD."
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Index Exchange full-time for more than 2 years
Pros
- Smart people on most teams that care about their job - Incredible events for clients and partners, parties just for employees, lavish offsites, etc. - Very cool branded swag
Cons
- I've worked at tech companies in the past that have actual culture and values. Coming here was like night and day. They think they have it, but they don't. - Politics and cliques galore - Your experience here is entirely dependent upon which team you work on and who you report to - Exponential growth means absolutely no on-boarding process. Instead of employees being enlivened by your desire to learn and...
Show MoreAdvice to Management
The only people who can do anything about any of the cons has always been the owners, but they "don't want to get involved in drama," and I assume still don't, because nothing has changed. Unfortunately, this is part of owning a company. There's a difference between a boss and a leader and this is why.
Index Exchange2019-02-21 - Helpful (5)
"No Transparency Here"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Index Exchange full-time for more than 2 years
Pros
Some of the people at IX are great and full of knowledge!
Cons
IX is a toxic work environment, don't work here if you care about,your career or your mental health. Over the last year, IX grew, constantly adding headcount. With this growth, came pains. They are not able to scale, and as a result, the teams are thrown into complete disarray. This, mixed with a lack of trust, created an environment full of tension, cliques, and gossip.
Advice to Management
Instead of constantly telling your employees to be comfortable with change, embrace your own key value. Transparency.
Index Exchange2019-02-14February 20, 2019 – Senior Director of Recruiting
Thank you for taking the time to provide feedback on our glass door page. We take all feedback very seriously and view it as a way to grow and develop as an organization. We are going through a period of growth and with that comes changes. To ensure we support our employees through ...
Show More - Helpful (11)
"No Trust"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Index Exchange full-time for more than 2 years
Pros
Not much at this point
Cons
- Don't believe the recent positive posts -- the HR / management team asked people to post and post themselves -- look at the overall trend of the score, it plummeted this year and that is accurate - I don't trust management anymore, they've been shady about things internally and we've broken trust with our customers - Customers no longer trust us, which is a terrible place to be - No vision on how to escape...
Show MoreAdvice to Management
- Be truthful, with employees and customers
Index Exchange2019-01-30February 20, 2019 – Senior Director of Recruiting
Thank you for taking the time to provide this feedback. We have absolutely gone through massive growth (and subsequent growing pains) in recent years, which we've actively been working to address through new executive hires and initiatives launching this year, such as new training ...
Show More - Helpful (1)
"Have Never Loved a Company More"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Index Exchange full-time for more than a year
Pros
Describing how great working at Index Exchange is has always been challenging for me because unless you work there, you truly do not understand how special it is. What makes it special? The people. Index tends to hire similar personalities that represent a culture of generosity and humbleness and those people come together to create an extremely unique working environment where people work extra hard because they...
Show MoreCons
I have nothing negative to say about Index Exchange.
Advice to Management
Thank you for genuinely caring about your employees.
Index Exchange2018-08-23 "It's clearly, simply, the best work environment I've ever been in."
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Index Exchange full-time
Pros
Vision, Culture, Future path
Cons
Growing pains of any other successful company.
Index Exchange2018-04-11April 13, 2018 – VP, Human Resources
Wow, thank you for this lovely review. We love to hear that our being very intentional about creating the right environment for employee success is having the desired effect! Please do flag if there are any growing pains that get in the way of your success. Thanks again, Dorothy
"Supportive Work Environment"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Index Exchange full-time
Pros
- Very supportive of working parents - Innovative and at the forefront of industry technology - Actively working to make things more organised and function better for employees and customers
Cons
- Typical growing pains - Would benefit for more hires from the industry to get diverse opinions when it comes to decision making
Advice to Management
- Would like to see a true C-Suite in senior leadership.
Index Exchange2018-04-16"IX cares about it's people AND the industry"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Index Exchange full-time for more than 2 years
Pros
- Innovative company looking to better the ad tech space - The company is in it for the long hall, not a quick sale. - The company genuinely cares about it's employees. People come to work here to have a career, not as a stepping stone for another move. - The culture and environment is extremely warm and welcoming. Everyone works hard but has a great work life balance.
Cons
- We are starting to outgrow our space, but we will be moving locations within the next year. I'm happy to say that is the only con.
Advice to Management
Keep doing what you are doing. It's inspiring to watch the company expand, and I'm ecstatic to be part of the company.
Index Exchange2018-03-05April 3, 2018 – VP, Human Resources
Thank you for this lovely review. We're delighted to see employees feeling this way about the positive growth environment every Indexer helps us build every day. And we do care a great deal about each other - so much so that I do feel obligated to mention that we're still working ...
Show More"Making the right bets"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Index Exchange full-time for more than 2 years
Pros
- Great executive team who has a clear vision to where ad tech is going - Exceptional Support and Engineering talent who collaborates on complex tech problems. - Amazing tech and infrastructure - Fun atmosphere - High caliber clients from the largest publishers in the world - Innovative work on display, mobile and video ad formats I've worked at several exchanges and this is the only truly honest player in ad...
Show MoreCons
- We need more people to join our team
Advice to Management
NA, keep doing what you're doing
Index Exchange2018-03-02March 8, 2018 – VP, Human Resources
Thank you for sharing your perspective. While I'm proud to agree with you on all points, like any rapidly scaling company, we have a running list of issues we're working through resolving as well. Duly noted on the need for more people. The list of 40+ open jobs includes 2 Recruiters ...
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Join the Index Exchange team
Found 111 reviews
Index Exchange Response
April 6, 2018 – VP, Human Resources
Thank you very much for this review. Our team is doing remarkable things - and we love hearing that we're doing well on the transparency front. Intentions there are always good but execution isn't always perfect as we try to do so many things at once as we scale globally at a rapid ...
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