Innosight Reviews | Glassdoor

Innosight Reviews

Updated April 20, 2017
22 reviews

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3.9
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Innosight Managing Partner Scott D. Anthony
Scott D. Anthony
11 Ratings

22 Employee Reviews

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  1. "Consulting done right."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    - management consulting informed by design principles
    - customer-focused projects
    - positive, growth-oriented working environment
    - incredible people who genuinely believe in the work they do
    - impact-driven company culture
    - transparent, collaborative, authentic
    - horizontal team structures

    Cons

    - management must unify vision of the future of the company


  2. Helpful (3)

    "Needs to be more innovative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Innosight full-time

    Pros

    - Really smart junior consultants and some partners
    - Some interesting projects (if you like researching and learning about new technology, etc.)

    Cons

    - Very, very little actual impact on the clients: not much gets implemented, which often gets chalked up as a sign of the clients' lack of faith in the future -- without questioning the firm's ability to convince them. If people feel like they're not having impact, it's because they are not seeing any change happen -- internally and with clients -- and not because the work is future-facing.
    - Incredibly unclear growth path for junior or mid-level consultants: The firm somehow pegs senior associates and managers into not being able to scale to the next level without tangible evidence for why. As you can read in other reviews, performance reviews are often toxic -- and yet employees are questioned and penalized if they do not appear to be having the time of their lives while working.
    - Unclear future: A lot of talk with how Innosight will create value with Huron, our acquirer, without actually looking at the trends in consulting or information industries.

    Advice to Management

    Every big consulting firm with the acumen and pockets is trying to actually build digital shops in-house so they can deliver products, not decks. Perhaps worth considering doing that...

  3. Helpful (3)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Lexington, MA
    Current Employee - Associate in Lexington, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Innosight full-time (More than 3 years)

    Pros

    Great learning experience
    Good projects - challenging
    Nice office (happy hours every Friday)
    Good strategy toolkit for solving business challenges

    Cons

    Performance reviews are flawed, employees say something in their feedback and write something else in their reviews
    Every project is tackled using the same strategies (Jobs-to-be-done strategy or a future-back strategy most of the time), and thus becomes a monotonous job after a point in time
    You have to work on a lot of internal activities (There are more people than projects)

    Advice to Management

    Use people's time on more creative and challenging engagements and less on internal activities (the opposite is happening right now)


  4. Helpful (8)

    "Innovative? Sure, but the bar is low."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington, MA
    Former Employee - Anonymous Employee in Lexington, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Innosight full-time (More than a year)

    Pros

    - Incredibly smart consulting teams, especially analyst/associate.
    - Friendly atmosphere among junior staff.
    - Competitive pay, benefits.
    - Content of work is very interesting; almost all growth-focused, imaginative.
    - Great snacks.
    - Generous travel perks (nice hotels, meals).
    - Great brand among those who know Clay.
    - Growing global presence.
    - "Innosight Nice" means very few actual, overt jerks.
    - Unstructured problems mean junior teams actually get to engage with interesting/challenging project work.
    - Great networking with large companies who care about innovation more than zero.
    - Mix of project formats. Some heavy travel (classic consulting Mon-Thurs at client), some zero.
    - Considerate of personal needs and family obligations, so long as you can voice needs clearly and firmly.
    - Junior staff feels like one big team, super-helpful, collaborative, fun. We hang out outside of work.
    - Scott is actually a great leader, and open-minded, empowering... he's just too far from the power center of the firm (Boston HQ) to be effective. He thinks he's doing a great job, because the partnership wants him to keep thinking that and stay in Singapore so that

    Cons

    - Unclear impact. Very few projects are demonstrably successful. Very little transparency to face this truth and reckon with it.
    - Partners not committed to personal development. Feedback is awkward, not empathetic.
    - Partners are not actually very creative people themselves. Partners only have to be more innovative than clients, which is a modest goal. Interesting senior people don't last.
    - Academic culture. Not very improvisational, not actually creating new insights or solutions. Largely just wash/rinse/repeat of modestly productive frameworks, or else total improvisation with little rigor or authority.
    - Unexperienced partners (only one has been a partner at a Big 3 firm) stretched incredibly thin. Very little face time, rushed decision making, "just do it this way." Little self-awareness on their part as to what kind of culture/experience they create for their teams.
    - Minimal interest in actually understanding the unique gifts of each consultant and taking advantage of those.
    - Almost no interaction with Clay on average, who is actually quite creative and high EQ in contrast to partnership.
    - "Innosight Nice" means it's very hard to have a frank conversation, very deferential/indirect conflict style.
    - Totally informal training program means huge variation between team knowledge/experience.
    - Insecure leadership requires tons of active management, redundant communication.
    - It's still management consulting. If you're an entrepreneur, this is probably the best possible consulting experience... but it's still consulting.
    - If you don't love big companies and have a passion for helping them, their dysfunction will drive you insane.
    - Scott is actually a great leader, and open-minded, empowering... he's just too far from the power center of the firm (Boston HQ) to be effective. He thinks he's doing a great job, because the partnership wants him to keep thinking that and stay out of the way in Singapore.
    - Unapologetically elitist recruiting program.

    Advice to Management

    - Live the IP. Try on some of the innovation thinking we offer our clients. Our own business model is hopelessly conventional and, ironically, threatened by disruption itself.
    - Ask junior staff how they feel (in-person, to their face). Take their answer seriously.
    - Work out the tension among the partners. Many of you don't believe in each other, but don't say it to each others' face. That creates a slowly rotting leadership foundation.


  5. "A really exciting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Lexington, MA
    Current Employee - Manager in Lexington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Innosight full-time (More than 5 years)

    Pros

    - People: Colleagues are interesting, fun and extremely intelligent
    - Work: Really interesting projects around strategy & growth with Fortune500 companies
    - Benefits: Comprehensive healthcare & dental, 401k matching, bonus and profit sharing, WFH, and personal trainers in the office's gym twice a week
    - Social: Great events on- and off-site with team building activities like Escape the Room, trivia, road races, happy hours, hot wings challenge, paint nights, Halloween costume competitions, amazing summer & winter outings

    Cons

    -Growing firm: Still working to standardize processes and scale but gives the opportunity for employees to contribute to this growth
    -Intense work: Working on strategic projects with C-suite clients can be intense but provides exposure and development for more junior members of the team
    -Location: Being outside of Boston in Lexington, MA is not ideal but the firm has gone above and beyond with the office design and perks of getting to and being in the office like subsidized shuttle rides, unlimited drinks and snacks, a gym, an electric car available for sign-out and free lunch Fridays

    Advice to Management

    Innosight is a truly special place to work with incredible people. Continue on this path of making the firm, it's people and the clients we work with even greater.


  6. "Great for entrepreneurial spirited consultants"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Innosight full-time

    Pros

    + Very interesting consulting work - almost all projects are about growth expansion (new markets, new customers, new products etc.)
    + Fun atmosphere, management structures are flat. It has a great culture with dynamic people with a lot of drive. Some of the smartest people I've met.
    + Great access to senior management
    + Early responsibility is given to young junior consultants
    + Good pay and benefits

    Cons

    - A lot of variation in the kind of projects by consulting standards, you'll be faced with new challenges for each project and while this can be exciting it can also be difficult to have to constantly adjust and adapt quickly.
    - Hours can be tough, with a lot of work to do and often times under very tight customer timelines.
    - Small, young firm with no well developed corporate support system means that there isn't as strong a structured approach to feedback and training as other larger firms (MBBs, Big 4s of the world) would have.
    - You'll need to be proactive and go searching for senior managers/partners to get feedback.

    Advice to Management

    Continue to build the brand and also expand variety of projects to new industries outside of Consumer, Healthcare and Financial services.


  7. "Great entry job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Innosight full-time

    Pros

    You get to work on very interesting future-looking problems
    Upper management is willing to listen and invest in your growth

    Cons

    High variance in project work
    Still in the process of shaping performance management/formal feedback system

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Boston, MA
    Current Employee - Analyst in Boston, MA
    Recommends
    Approves of CEO

    I have been working at Innosight (Less than a year)

    Pros

    Grwat people to work with

    Cons

    Not as well known by general public as other consulting outfits


  9. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lexington, MA
    Current Employee - Anonymous Employee in Lexington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Innosight full-time (More than 3 years)

    Pros

    Lots of smart colleagues and interesting projects, work with great clients on important problems. Always challenged to produce high quality work.

    Cons

    Travel as a consultant can take a toll on personal life, however does also offer some great benefits if you are a in a position to take them.

    Advice to Management

    Keep a steady ship, don't rock the boat. The current management system is pretty good at recognizing good work and talented employees.


  10. "Good place to work but still consulting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Innosight full-time

    Pros

    Interesting projects with brand name companies, GREAT people, good place to work if you're interested in health care (though there are clients in many other industries)

    Cons

    Lots of long-distance travel (a pro for some), long hours, don't always feel supported by senior leaders on projects, probably not a good place to work if you're not interested in health care (though there are clients in many other industries)

    Advice to Management

    Support the managers and the teams a bit more - partners should be more involved in problem solving (as they are at other firms) and not just involved as critics of the team's work


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