Innosight Reviews | Glassdoor

Innosight Reviews

Updated January 4, 2019
27 reviews

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3.9
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Innosight Managing Partner Scott D. Anthony
Scott D. Anthony
12 Ratings

Employee Reviews

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  1. "Excellent culture, leadership has work to do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Innosight full-time

    Pros

    Fascinating projects; incredible cohort of employees with broad experience. Kindness and humility seems to be a common trait amongst employees. Excellent benefits.

    Cons

    Professional development could be managed more objectively. Leadership needs to shift from being problem-solvers of cases to being leaders of people.


  2. "innosigh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Innosight full-time

    Pros

    1. exposure to c-level
    2. screen cleaning wipes
    3. friendly people

    Cons

    1. very self-interested management
    2. rampant paranoia
    3. many of the brightest people have left this year, or are soon about to

    Advice to Management

    reflect on the turnover this year. people probably would have stayed longer with better incentives, an industry standard pay, or more recognition. now you have to bank everything on the few competent veterans or the newer cohorts.

  3. Helpful (3)

    "Big gap between appearance and reality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Innosight full-time

    Pros

    Talented employees, generally great to work with.

    Cons

    1. Poor leadership and serious lack of diversity in leadership.
    2. Lack of able managers, leading to associates and analyst being overworked and having to pick up the slack well above their weight without associated compensation or support. (Just because its a fixed salary, Innosight feels free to impede boundaries and expect the absurd. See employee turnover for proof.)
    3. Political correctness and lack of feedback is stifling.
    4. What differentiated innosight once upon a time is long gone. Now its just trying be another Mckinsey. Its just a wolf in sheep's clothing and really lacks internal innovation.
    5. No room for vulnerability or flaws, creating a toxic environment thats just not conducive to learning and growing. You don't get out of the company what you put in.

    Advice to Management

    1. Cut the political correctness and please live the values you claim Innosight has.

    2. Practice what you preach.

    3. Don't take your employees for granted.


  4. Helpful (1)

    "Innovation Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Lexington, MA
    Current Employee - Senior Associate in Lexington, MA
    Positive Outlook
    No opinion of CEO

    I have been working at Innosight full-time (Less than a year)

    Pros

    Great IP, community culture, better work/life balance that MBB

    Cons

    Low salary, big focus on the "Innosight way", lack of respect for previous experience


  5. Helpful (2)

    "Engaging work, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Innosight full-time

    Pros

    Consultants are brilliant, hardworking, and good people who make traveling for work truly enjoyable.
    Projects are compelling, intellectually stimulating, and often offer exposure to C-suite executives at Fortune 500 (sometimes 1000) companies.
    Appreciate the flexibility to work from home when projects allow, and to adjust travel dates/plans based on personal needs, within reason.

    Cons

    Partnership is excellent at serving as thought partners to clients and at selling new work, but needs to strengthen their connection to their teams to ensure people feel valued

    Advice to Management

    Listen to your teams, and show that you value their opinions, their hard work, and their intellect. Reward them for it. Bring it more leaders who don't look/think exactly like you.


  6. Helpful (5)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Lexington, MA
    Current Employee - Associate in Lexington, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Innosight full-time (More than 3 years)

    Pros

    Great learning experience
    Good projects - challenging
    Nice office (happy hours every Friday)
    Good strategy toolkit for solving business challenges

    Cons

    Performance reviews are flawed, employees say something in their feedback and write something else in their reviews
    Every project is tackled using the same strategies (Jobs-to-be-done strategy or a future-back strategy most of the time), and thus becomes a monotonous job after a point in time
    You have to work on a lot of internal activities (There are more people than projects)

    Advice to Management

    Use people's time on more creative and challenging engagements and less on internal activities (the opposite is happening right now)


  7. Helpful (10)

    "Innovative? Sure, but the bar is low."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington, MA
    Former Employee - Anonymous Employee in Lexington, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Innosight full-time (More than a year)

    Pros

    - Incredibly smart consulting teams, especially analyst/associate.
    - Friendly atmosphere among junior staff.
    - Competitive pay, benefits.
    - Content of work is very interesting; almost all growth-focused, imaginative.
    - Great snacks.
    - Generous travel perks (nice hotels, meals).
    - Great brand among those who know Clay.
    - Growing global presence.
    - "Innosight Nice" means very few actual, overt jerks.
    - Unstructured problems mean junior teams actually get to engage with interesting/challenging project work.
    - Great networking with large companies who care about innovation more than zero.
    - Mix of project formats. Some heavy travel (classic consulting Mon-Thurs at client), some zero.
    - Considerate of personal needs and family obligations, so long as you can voice needs clearly and firmly.
    - Junior staff feels like one big team, super-helpful, collaborative, fun. We hang out outside of work.
    - Scott is actually a great leader, and open-minded, empowering... he's just too far from the power center of the firm (Boston HQ) to be effective. He thinks he's doing a great job, because the partnership wants him to keep thinking that and stay in Singapore so that

    Cons

    - Unclear impact. Very few projects are demonstrably successful. Very little transparency to face this truth and reckon with it.
    - Partners not committed to personal development. Feedback is awkward, not empathetic.
    - Partners are not actually very creative people themselves. Partners only have to be more innovative than clients, which is a modest goal. Interesting senior people don't last.
    - Academic culture. Not very improvisational, not actually creating new insights or solutions. Largely just wash/rinse/repeat of modestly productive frameworks, or else total improvisation with little rigor or authority.
    - Unexperienced partners (only one has been a partner at a Big 3 firm) stretched incredibly thin. Very little face time, rushed decision making, "just do it this way." Little self-awareness on their part as to what kind of culture/experience they create for their teams.
    - Minimal interest in actually understanding the unique gifts of each consultant and taking advantage of those.
    - Almost no interaction with Clay on average, who is actually quite creative and high EQ in contrast to partnership.
    - "Innosight Nice" means it's very hard to have a frank conversation, very deferential/indirect conflict style.
    - Totally informal training program means huge variation between team knowledge/experience.
    - Insecure leadership requires tons of active management, redundant communication.
    - It's still management consulting. If you're an entrepreneur, this is probably the best possible consulting experience... but it's still consulting.
    - If you don't love big companies and have a passion for helping them, their dysfunction will drive you insane.
    - Scott is actually a great leader, and open-minded, empowering... he's just too far from the power center of the firm (Boston HQ) to be effective. He thinks he's doing a great job, because the partnership wants him to keep thinking that and stay out of the way in Singapore.
    - Unapologetically elitist recruiting program.

    Advice to Management

    - Live the IP. Try on some of the innovation thinking we offer our clients. Our own business model is hopelessly conventional and, ironically, threatened by disruption itself.
    - Ask junior staff how they feel (in-person, to their face). Take their answer seriously.
    - Work out the tension among the partners. Many of you don't believe in each other, but don't say it to each others' face. That creates a slowly rotting leadership foundation.

  8. Helpful (2)

    "Consulting done right."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    - management consulting informed by design principles
    - customer-focused projects
    - positive, growth-oriented working environment
    - incredible people who genuinely believe in the work they do
    - impact-driven company culture
    - transparent, collaborative, authentic
    - horizontal team structures

    Cons

    - management must unify vision of the future of the company


  9. Helpful (4)

    "A really exciting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Lexington, MA
    Current Employee - Manager in Lexington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Innosight full-time (More than 5 years)

    Pros

    - People: Colleagues are interesting, fun and extremely intelligent
    - Work: Really interesting projects around strategy & growth with Fortune500 companies
    - Benefits: Comprehensive healthcare & dental, 401k matching, bonus and profit sharing, WFH, and personal trainers in the office's gym twice a week
    - Social: Great events on- and off-site with team building activities like Escape the Room, trivia, road races, happy hours, hot wings challenge, paint nights, Halloween costume competitions, amazing summer & winter outings

    Cons

    -Growing firm: Still working to standardize processes and scale but gives the opportunity for employees to contribute to this growth
    -Intense work: Working on strategic projects with C-suite clients can be intense but provides exposure and development for more junior members of the team
    -Location: Being outside of Boston in Lexington, MA is not ideal but the firm has gone above and beyond with the office design and perks of getting to and being in the office like subsidized shuttle rides, unlimited drinks and snacks, a gym, an electric car available for sign-out and free lunch Fridays

    Advice to Management

    Innosight is a truly special place to work with incredible people. Continue on this path of making the firm, it's people and the clients we work with even greater.


  10. Helpful (1)

    "Great for entrepreneurial spirited consultants"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Innosight full-time

    Pros

    + Very interesting consulting work - almost all projects are about growth expansion (new markets, new customers, new products etc.)
    + Fun atmosphere, management structures are flat. It has a great culture with dynamic people with a lot of drive. Some of the smartest people I've met.
    + Great access to senior management
    + Early responsibility is given to young junior consultants
    + Good pay and benefits

    Cons

    - A lot of variation in the kind of projects by consulting standards, you'll be faced with new challenges for each project and while this can be exciting it can also be difficult to have to constantly adjust and adapt quickly.
    - Hours can be tough, with a lot of work to do and often times under very tight customer timelines.
    - Small, young firm with no well developed corporate support system means that there isn't as strong a structured approach to feedback and training as other larger firms (MBBs, Big 4s of the world) would have.
    - You'll need to be proactive and go searching for senior managers/partners to get feedback.

    Advice to Management

    Continue to build the brand and also expand variety of projects to new industries outside of Consumer, Healthcare and Financial services.