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Inova

Inova

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Inova Reviews

Updated May 26, 2023

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Found 2,088 of over 2K reviews
3.8
74% Recommend to a Friend
87% Approve of CEO

Found 2,041 of over 2K reviews

3.8
74%
Recommend to a Friend
87%
Approve of CEO
Inova CEO J. Stephen Jones (no image)
J. Stephen Jones
495 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "Low pay and could be more flexible(in 151 reviews)
  • "Poor management and disconnect from their employees(in 141 reviews)
  • "Salaries seem low for the amount/type of work and the high cost of living in the area(in 40 reviews)
  • "Need to review how they invest in employees has one of the highest employee turnover rate and has few women and minorities in Senior Leadership.(in 38 reviews)
  • "I was told in the beginning that managers typically stay 2(in 38 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Inova and is not affected by filters.

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  1. 5.0
    Current Employee

    Review

    Apr 27, 2023 - Clinical Technician in Leesburg, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are helpful and positive!

    Cons

    At the moment, no downside!

    Be the first to find this review helpful

    Inova Response

    Talent Community Manager

    Thank you for your review! We’re excited to have you on our team as we continue to grow and expand.

  2. 1.0
    Former Employee, less than 1 year

    Learn from Errors

    May 13, 2023 - RN Level II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The hours. Depending on what unit you are in, you can get stable hours with weekends and holidays off. However, you can find this in ANY hospital system. It is not unique to Inova.

    Cons

    More Cons than Pros 1. Onboarding: There are a lot of moving parts and it seems that if an error occurs, then there is a domino effect as a result. In my case, information was entered wrong which impacted compliance training and my ability to perform my job. Not much accountability, everyone blamed the other systems for the errors. 2. Job Expectations: Inova is a large organization. A new hire should be made aware if they will work at more than one location. Additionally, all expectations and job descriptions should be fully disclosed to the candidate. This will allow the candidate to make a fully informed decision and negotiate their terms before accepting Inova's offer. 3. Management: Emotional Intelligence and humility will go a long way…I strongly advise that management take leadership coaching. 4. Pay: Inova should pay significantly under the market rate. Sign-on bonuses do not make up for the lack of base pay. Candidates should negotiate for better terms.

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  4. 3.0
    Current Employee

    Nothing Makes Sense

    Apr 11, 2023 - Patient Access Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Tons of job opportunities Great for learning new skills & working with new technology

    Cons

    A degree or ridiculous amount of job experience is required for every position including entry level. Patient care suffers because of the technology used to communicate & conduct appointments with providers Resulting in very angry patients who are neglected. Leadership's lazy, disconnected & doesn't lead by example. Managers and supervisors request volunteers to learn new skills to fill in the gaps but will not offer any advancement in position or pay. The overall culture is very immature, unprofessional and clicky. This is not the company to work for if you're looking for stability but if you want to learn new skills and training to add to your resume this is the place to use as a stepping stone.

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    2 people found this review helpful

    Inova Response

    Talent Community Manager

    Thank you for your review. At Inova, one of our core beliefs is working as a team to attain success. Communication within teams and between departments is essential to accomplishing company, individual, and team goals. We appreciate your feedback, and hope you continue to grow your career with us.

  5. 3.0
    Former Employee

    Inova

    May 20, 2023 - Registered Nurse in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great training and place to start as a new nurse. Had a long orientation and felt confident in my skills. The coworkers are amazing which is really what kept me for so long.

    Cons

    In comparison to other states, VA pay is pretty terrible. Also the 3 call out rule has made me more mad than I would ever like to admit. But 3 call outs in one year (including if you have to go out on disability) results in getting written up.

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  6. 5.0
    Current Employee, more than 10 years

    Inova is dedicated to career growth and employee happiness

    Apr 6, 2023 - Registered Nurse in Alexandria, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Phenomenal support for growth in career, lighthouse recruiters with talent acquisition who team with Kristina Burczak are the best. My latest position was granted with her continuous assistance with interviews for jobs that were a great fit for my goals. She went over and beyond what I ever experienced in the past in my job search by constantly checking in and following up with the appropriate managers, even texting the morning of wishing me good luck on the interview with immediate same day follow up . She made it her duty to do all in her scope resulting in me landing the job , but overall I felt valued as a nurse and individual. I am grateful for her knowing that I could not have done this without her support and my Inova family. If all companies had someone like her and her team by their side, employees will be so much happier with their work life balance and committed long term to their mission!

    Cons

    Nothing , if you are diligent you will be successful and Inova will make sure of it!!! Join the family at Inova Health System!

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  7. 2.0
    Former Employee, more than 10 years

    Be very careful who you trust

    May 17, 2023 - Registered Nurse, BSN in Falls Church, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fairfax is a gorgeous hospital with a lot of really good staff. It really is world class healthcare and I would take my family there over any other hospital, anywhere. Most of the clinical and support staff are fabulous and work well together. The benefits are decent, the scholarship and tuition assistance is great, and the PTO and holidays are fair (if you can actually use your PTO).

    Cons

    Although the nursing staff and the experience (if I were to be a patient) would be very positive, actually working there and seeing what happens behind the scenes is a whole other story. The middle management is truly toxic and really do promote cliques or "popular people" who are usually toxic, themselves. There is no support for "unpopular" staff who are feeling targeted and the poisonous venom seems to infiltrate behind the scenes and up the chain. HR does not work for you, they work with the middle managers like mean school kids bullying someone on the bus. Any promises or guarantees of confidentiality are absolutely not true. Any internal complaints are laughed at or dismissed. When there is that environment, it is very difficult to trust anything, or anyone. I worked there a long time and things did change dramatically when Steve Narang came. I truly hope he doesn't know or tolerate the behavior of his juvenile middle managers or HR. They are a disgrace.

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  8. 1.0
    Former Employee, more than 5 years

    Caucasians run away

    May 18, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, helping patients, food trucks, incentives, compassion fund program

    Cons

    The absolute worst company/organization to work for. They say they are inclusive. They are inclusive to everyone, except for caucasians. They are inclusive to all kinds of different ra©️es, but if you are white, you will not be happy. They will not protect you or give you the benefit of the doubt. If you are African American, you have the best chance here. The hours are long, they expect too much, they shove so many appointments and patients in the facilities, yet they lack the staff to support. They do not care about your ideas or your suggestions. They are incompetent and like to hire people for the sake of inclusivity numbers. You can be an incompetent, rude and an ignorant employee, but as long as you are considered a protected class or a class of "inclusive" numbers, example LGBTQ+, then it is okay. They do not train employees correctly. They will cram a week or two of everything under the kitchen sink that has to do with the facility with the virtual, but your actual job will only be about a half day of that training and/or no in-person training at all. Policies and procedures are not met on basic levels. There was once a weapon allowed from a patient by management because the patient was not being harmful with it, they were allowed to keep it. The management definitely has their favorites who they will treat like kings and queens, but the other few are discarded like rubbish. The ethics, professionalism and codes of conduct are thrown out the window every day with how staff treats other staff. Clinical to administrative, clinical to clinical and administrative to administrative. They protect what makes them popular and gives them numbers, volume and money. The bottom line is their main focus, despite what they convey to the public about patient care. Again, the incompetence level is so high, that it is shocking. The CEO, upper management and doctors have absolutely no idea how these specific locations are ran. It's an absolute Sh- show from top to bottom. The lack of management support for every day tasks and overall set up for success is severely lacking due to their laziness, due to the incompetent and below subpar levels of employees that are hired as well as the lack of true vision of the needs of the departments. It's alarming. I have seen a lot of different organizations, and this one isn't the worst of all, but it sure as heck doesn't internally match the external hype or numbers they project. Basics are important as well. Example of one is simply the term "Inova." It is supposed to be pronounced "INN-OH-VUH" Yet 99% of employees still pronounce it "EYE-NOVA" after they were taught the correct way. 90% of the departments I have ever called and heard answer the phone "EYE-NOVA." 97% of all answering machine messages across all locations and departments within those locations pronounce the organization "EYE-NOVA." Although this is not the end of the world, if an organization cannot even get their own name correct or care enough to say it correctly, which is a very basic part of the job, what else are we not caring about? Focus should be on patients, not the name, you say....but it starts with the little things that we do, because if those are important than the big things will also be important. The management do not care about providing a safe environment for others unless you are a person of color, whichever color that may be. It is a very reverse ra©️ist organization and it bleeds discrimination, favoritism, and harassment within its walls. People are belittled, spoken down to and treated with disrespect, DESPITE those lame online training courses on health stream. There are so many things they need to correct that the list could go on for days, but these are just some basics that can be said about this organization. Inclusiveness is preached all the time, but the reality is that it is not for all. I hope they change and very quickly. There is a lot to be desired in management re-training as well as team member training. Do better. Please.

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  9. 3.0
    Current Employee, less than 1 year

    Training classes

    Apr 23, 2023 - Trainer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent Teamwork Organized Competent staff

    Cons

    For new employees like me you will notice that everyone is not smiling, everyone is rude. Sometimes unapproachable.

    Continue reading
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    Inova Response

    Talent Community Manager

    Thank you for your review. At Inova, one of our core beliefs is working as a team to attain success. Communication within teams and between departments is essential to accomplishing company, individual, and team goals. We regret to hear of your time during our training session. We appreciate your feedback and hope you continue to grow your career with us.

  10. 4.0
    Current Employee

    RN

    May 24, 2023 - Registered Nurse 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Like my co-workers and most providers. Fast paced. Decent pay and benefits.

    Cons

    Leadership is not present. They do not listen to staff input

    Continue reading
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  11. 3.0
    Former Employee, more than 1 year

    Good place to learn and grow as a nurse

    May 25, 2023 - Registered Nurse in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    teaching hospital good base rate pay

    Cons

    management makes you feel replaceable

    Be the first to find this review helpful
Viewing 1 - 10 of 2,041 Reviews
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Inova Reviews FAQs

Inova has an overall rating of 3.8 out of 5, based on over 2,232 reviews left anonymously by employees. 74% of employees would recommend working at Inova to a friend and 63% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Inova employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Inova. This rating has been stable over the past 12 months.

74% of Inova employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Inova 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Inova to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.

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Reviews by Job Title

Company Updates

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Inova

34 days ago

Careers
At Inova, we learn, advance, and succeed together in our workplace. As you pursue a fulfilling career path, you'll be supported by leaders who care and enjoy unique professional growth benefits including: • Student loan payment assistance – up to $10,000! • Tuition reimbursement for higher education • Student loan refinancing Visit the link below to join our team and be empowered to accelerate your growth and reach your fullest potential.
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Education
www.myinovabenefits.org
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Inova

48 days ago

Company News
Living Donors' lifesaving generosity can benefit a family member, friend or someone they don’t know at all. Nena J. recently donated one of her kidneys to a colleague in memory of her late father. "When my father’s kidney disease worsened, I offered to donate one of my kidneys. Unfortunately, he wasn’t a candidate for a transplant. Not being able to help him broke my heart and I always felt like there was something more I could do. When a close friend told me one of her friends needed a kidney, I told her I signed up to be a living donor and that it would be an honor to help someone she cared about. After connecting, we realized we actually knew each other - she too worked at Inova! Knowing that I was able to give a fellow colleague a chance for a better quality of life – well, there are just no words." At Inova, we recognize the significance of organ donation and we are pleased to provide our team members with paid leave for organ donation. Learn more about living donation at the link below.
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Living Kidney Donor | Inova
www.inova.org
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Inova photo of: Inova Gastroenterology Team Members
Inova photo of: Inova Alexandria Hospital Team Celebrates 150th Anniversary
Inova photo of: Inova Structural Heart Team Celebrating Heart Month
Inova photo of: We Who Serve Team Member Resource Group Hold Flag Ceremony in Honor of Memorial Day
Inova photo of: PeriAnesthesia Nurses Fellowship Grads
Inova photo of: Inova Fairfax Medical Campus Team Celebrate Leapfrog Patient Safety "A" Grade
Inova photo of: Inova Mount Vernon Hospital Nurses Celebrate Magnet Designation
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Glassdoor has 2,232 Inova reviews submitted anonymously by Inova employees. Read employee reviews and ratings on Glassdoor to decide if Inova is right for you.