Intradiem Reviews | Glassdoor

Intradiem Reviews

Updated Apr 26, 2019

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Found 32 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
100%
Approve of CEO
Intradiem CEO Matt McConnell
Matt McConnell
24 Ratings
  1. Helpful (1)

    "Great culture and commitment to serve customers (and community) in fast growing tech company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intradiem full-time

    Pros

    I've worked at Intradiem for 5+ years, and I'm enjoying doing so now more than ever. Given the company's boutique size, you know that your job matters and that you're making a difference at Intradiem and for the customers we serve. The culture is highly supportive and collaborative, focused on working together to offer truly innovative solutions to big (top Fortune 500) corporations. The company is growing and enjoying...

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    Cons

    We've experienced growing pains over the years, probably to be expected when developing sophisticated technology and creating something brand new to the industry. Inherently, there are stops and starts, changes in direction, and the normal trials and tribulations of figuring stuff out as we go along. There have been organizational and leadership changes over the years as we've grown, which can be challenging, but this...

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    Advice to Management

    Continue investing in top-notch talent at all levels within the organization and making sure we have the resources we need throughout the company to succeed.

    Intradiem2019-04-26

    Intradiem Response

    May 7, 2019Chief People Officer

    Thank you so much for taking the time to write this review! We have definitely experienced growing pains, and we can all likely expect a few more as we continue to grow as a company -- this is to be expected as we transition from a start-up mentality to a fast-growing tech leader. ...

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  2. Helpful (1)

    "Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Intradiem full-time for more than a year

    Pros

    Initially the work environment seems so nice until you find out how people keep complaining behind the scenes.

    Cons

    Micro management by manager. Not smooth work relationship between departments. Work life balance is not great.

    Intradiem2019-04-03

    Intradiem Response

    May 7, 2019Chief People Officer

    Thank you so much for taking the time to write a review -- I'm sorry you have experienced 'complaining behind the scenes.' We are very invested in creating a culture of honest feedback, and that can be a very hard and very scary process. If folks feel there is a lack of trust or ...

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  3. Helpful (1)

    "Under Construction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - On Premise Support in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Intradiem full-time for more than a year

    Pros

    Generally its good group of people to work with

    Cons

    Its a set up for failure due to poor upper management

    Advice to Management

    Actually listen to the employees and do not ever make someone a manager that has no idea what the employees that they're managing does!

    Intradiem2019-02-25

    Intradiem Response

    May 7, 2019Chief People Officer

    Thank you so much for taking the time to write a review. Although you no longer work with us, hopefully you had the opportunity to understand that our strategic focus is about our people -- great products can be copied, as can great service. The key to our success is our people. ...

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  4. Helpful (8)

    "CEO has a great heart, but there are blind spots..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Intradiem full-time for more than a year

    Pros

    Defined market, practical solution, Some F1000 customers.

    Cons

    Technology likely to be leapfrogged by partners/competitors in less than 18 months, limited addressable market. Myopic, clueless marketing team and stifled product development teams.

    Advice to Management

    Spend real money on marketing your company, stop selling like it’s 1999, and stick to a strategy for more than a fiscal quarter. Deliver on product features and functionality that customers want most.

    Intradiem2017-11-08
  5. Helpful (7)

    "Good company but not good outlook."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Intradiem

    Pros

    Employees are generally nice and easy to work with. Salary is better than average, if your role is very technical or client facing. Convenient parking and flexible hours with WFH policy. Unlimited PTO. A few good names of great employees: J***, I**.

    Cons

    Worst thing #1: Hiring friend of friend (especially unqualified hires of HR’s friend), the recruiter and HR department should be reviewed and replaced if this situation didn’t get better, for this company to grow healthier and faster. #2: Most talented people with great potential and capabilities leave this company in a short time (because they can find better opportunities easily elsewhere). I saw at least three great...

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    Advice to Management

    Review HR process and replace HR people.

    Intradiem2017-10-03

    Intradiem Response

    October 6, 2017

    Thank you for your comments. I know that may sound hollow to you, but comments like yours does help us think and review our actions. It also allows us to better understand where there are communication gaps within the organization. I am not going to try and address all your concerns, ...

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  6. Helpful (8)

    "Not the Best, Not the Worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Intradiem full-time for more than a year

    Pros

    Unlimited PTO Convenient Parking Inviting Work Environment

    Cons

    Favoritism-huge issue, being outspoken is frowned upon Emotional Hiring and Firing/Hiring Friends of Friends- they are not always qualified and you miss out on key opportunities to promote internally (what a way to boost morale) HR Department-Needs overhaul to include internal training, major confidentiality and communication issues

    Advice to Management

    Overhaul HR Hire internally THEN externally from a more diverse pool! (why would you train people to NOT promote them when a management or better position opens up?) Transparency that seems authentic Exit interviews should be conducted by an outside source, not biased employees

    Intradiem2017-08-30
  7. Helpful (9)

    "All that glitters isn't gold...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intradiem full-time

    Pros

    company-wide community service projects the majority of the employees are incredibly kind-hearted the CEO, Matt McConnell, has a great heart and the best intentions but hires friends to the detriment of the company

    Cons

    Before I started I was so excited by what I was "sold" during the interview process: a chance to make a difference, unlimited PTO, 5 paid community service days and cool technology. What was there not to love? All that glitters isn't gold. Intradiem is a company that uses a "servant's heart" to hide internal favortism, nepotism, minimal appreciation for employees, passive aggressive leadership, and a faulty product....

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    Advice to Management

    Take this review to heart and make the necessary changes to take the company public.

    Intradiem2017-04-24

    Intradiem Response

    May 1, 2017

    As part of the management team, I feel I have a duty to respond to you. First, I am sorry that your situation put you in a position you didn’t feel you were able to discuss your issues with anyone on the management team. While from your post it was unclear if you are a current or ...

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  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intradiem full-time for more than a year

    Pros

    A great group of people who trully care about each other. Flexible work environment Unlimited PTO (Manager'approval needed) Extremely passionate about community service

    Cons

    Some Upper management are not qualify for their respective position. Lack of Processes and continuous changes of the current processes Benefit is handle by a 3rd party and they are not doing a good job.

    Advice to Management

    It is not a requirement for Managers to know all the intricate details of the Software, however it is important to have a very good working understanding and can discuss issues effectively.

    Intradiem2017-03-17

    Intradiem Response

    May 8, 2017

    Thanks for your comments. I wanted to let you know that there is a large group of folks that agree with you regarding how our 3rd party is managing our benefits. Effective May 1st, we will be handling all benefits internally except for medical. We hope to bring that in later this ...

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  9. Helpful (1)

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Intradiem full-time

    Pros

    - Awesome Corporate Culture! - This company attracts a hard-working (yet fun-loving), dedicated, caring and diverse group of employees. It's a great place to work. - It is a great product, and is poised to rule in an emerging market.

    Cons

    Not really a con, but be aware... there is a steep learning curve for those not familiar with the market.

    Advice to Management

    - Your employees love working here, and want to see the company succeed...trust them more! - The benefits (while on par with other companies) are handled by a 3rd party company, who handles things poorly.

    Intradiem2017-03-11

    Intradiem Response

    October 6, 2017

    Thank you for your comments. Regarding the 3rd party handling of benefits, I would have to agree with you on their performance. We are looking to replace them or bring the benefits component in house. However, we do have a contract with them through December of this year and that ...

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  10. Helpful (1)

    "Excited to be part of a successful growing team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intradiem full-time

    Pros

    We are on the leading edge of intraday automation and WFM optimization. Love the environment and the people I work with. Talented group of professionals who are not afraid to think outside the box and generate unique opportunities.

    Cons

    Implement better processes and workflows with designated process owners/managers.

    Intradiem2017-03-09

    Intradiem Response

    May 8, 2017

    Thanks for your kind words. We have worked very hard at getting creative people who can grow the company. Regarding your comments on implementing better workflows and processes...we are constantly working on this. You may not know, but we have hired a full time person to help us ...

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Found 32 reviews