Does Isetan pay their employees well?

According to anonymously submitted Glassdoor reviews, Isetan employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Isetan. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Isetan?

35% of Isetan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Isetan 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Isetan?

Cashier (9) , Sales Associate (9) , Buyer (6) , Retail Sales Assistant (6) , Promoter (5) , Internship (4) , Retail Sales Associate (4) , Sales Promoter (4) , Part Time Cashier (3) , Retail Assistant (3) , Sales Assistant (3) , Assistant Supervisor (2) , Customer Service (2) , Executive (2) , Florist (2)

What are the pros of working at Isetan according to real employee reviews?

"My colleagues were nice and were enjoyable to work with." ((in 16 reviews)); "People there are friendly and willing to help" ((in 6 reviews)); "Staff are Friendly." ((in 4 reviews)); "Nice working people and nice environment" ((in 3 reviews)); "Work life balance available for" ((in 3 reviews))

What are the cons of working at Isetan according to real employee reviews?

"low pay and no bonus" ((in 8 reviews)); "The floor manager is a bit strict" ((in 3 reviews))

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Isetan

Isetan reviews

3.5

35% would recommend to a friend

(108 total reviews)

Kunio Ishizuka

79% approve of CEO

35% positive business outlook

Ratings by category

3.8

Culture & values

3.6

Career opportunities

3.5

Diversity & inclusion

3.5

Senior management

3.4

Work/Life balance

3.1

Compensation and benefits

Isetan has an employee rating of 3.5 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Isetan employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

108 reviews

5.0

May 3, 2026

Good part-time environment, but strict protocols hinder work

Promoter

Recommend

CEO approval

Business Outlook

Pros

really good environment to start a psrt time

Cons

need to follow unrelated protocols

2.0

Jan 25, 2026

no overtime pay or additional allowance

Buyer executive

Recommend

CEO approval

Business Outlook

Pros

Supportive colleagues in this fast paced environment

Cons

Heavy workload and frequent overtime, especially during peak seasons and promotions. Weekend work is often required, but there is no overtime pay or additional allowance for executive and above, only replacement leave

3.0

Dec 25, 2025

Ok

Online assistant

Recommend

CEO approval

Business Outlook

Pros

good environment and good locations

Cons

many ad hocs to do

Viewing 1 - 3 of 108 Reviews

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Merchandising Manager

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Isetan

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Reviews by job title

Good part-time environment, but strict protocols hinder work

no overtime pay or additional allowance

Ok

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