Jet Reviews

Updated Aug 10, 2020

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3.1
48%
Recommend to a Friend
65%
Approve of CEO
Jet CEO Marc Lore
Marc Lore
203 Ratings
Pros
Cons
  • "Walmart has turned a fast paced, high functioning work environment into just the opposite(in 9 reviews)

  • "no real work life balance, company culture is really cut throat(in 8 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great for ecommerce experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jet full-time for more than 3 years

    Pros

    Large, mature organization that is good for the experience in eCommerce

    Cons

    Because it is large and mature...not as nimble.

  2. "Good"

    3.0
    Current Employee - Program Coordinator 

    I have been working at Jet part-time for less than a year

    Pros

    Great way to network and meet people

    Cons

    Might be hard with time management


  3. "Great growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Category Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jet full-time

    Pros

    Great experience for college graduates to learn skills quickly and set a great foundation for future career path

    Cons

    This shouldn’t deter you, but People and culture can sometimes be negative due to large amount of recent college graduates learning how to be in work environment

  4. "Best Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Services Representative in Sandy, UT
    Recommends
    Approves of CEO

    I worked at Jet full-time for more than 3 years

    Pros

    The best culture and people I have ever worked with. Free snacks, sodas, milk, cereal, flavored water machine, relaxation room. Free massages once a month, free Coldstone ice cream once a month. Raises every 6 months, plenty of room for advancement. The supervisors and management actually cared about you. I am so sad that Jet.com is no more.

    Cons

    Changed management a lot at the beginning which made me wonder how long it will last.

  5. Helpful (1)

    "Senior leadership was the problem"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Draper, UT
    Doesn't Recommend
    Negative Outlook

    I worked at Jet full-time for more than 3 years

    Pros

    great start at a new call center

    Cons

    leaders in place who had never run a call center

    Continue reading
  6. "."

    4.0
    Former Employee - Operations Manager in Bronx, NY

    I worked at Jet full-time

    Pros

    Job Employment Salary Work Pay

    Cons

    New York City Unqualified Leaders

  7. Helpful (2)

    "Sorority House culture + worst of Walmart/Jet"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Leader in Hoboken, NJ
    Doesn't Recommend

    I worked at Jet full-time

    Pros

    The view and snacks. Pay was good, but reflective of how bad Walmart’s image is. Good mix of genders, poor representation of non white males and females at the leadership level.

    Cons

    Others have talked about how it is a very young culture and that’s true, but that’s not what makes it bad. You can’t just chalk it up to young people. It’s the nepotistic biases of the managers that collapsed this place. The Sr. Director and above levels are predominantly white people, and about 50/50 male female, that’s pretty representative of Walmart leadership in Bentonville. The problem is this-There are very qualified people that are not white and are in the middle ranks but cannot advance because of the cultural biases. There are big pay and level differences that continue to result from that. They only seem to care about pay differences in gender, which actually benefits some at the cost of others. It’s not based on performance or experience. Despite all the unconscious bias training, there is a legacy from the Jet days of heavily favoring certain groups because it’s just more comfortable to hire those you are familiar with. This affects how work is assigned and how people are evaluated. This is why there are so many younger hires from the “top 20” schools, it so heavily biases privileged people. Many don’t have a strong sense of work ethic, but they have become the junior managers. This is breeding a classic collegiate sorority culture (not a fraternity otherwise i would have said so). Petty clicks and alliances have formed and that’s has become what dominates the experience. It has spread like a cancer and involves much of the management at various levels. Fairness, accountability, and hard work are no longer the real factors that determine how well you do. It’s NOT the difficulty of the job NOR the fact that Walmart is company that has made things bad here.

    Continue reading
  8. Helpful (1)

    "Used to be wonderful"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Hoboken, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Jet full-time for more than 3 years

    Pros

    Incredible people: kind, brilliant, passionate workers Good salary and benefits Great culture & inclusivity Interesting work

    Cons

    Got very bureaucratic after Walmart integrations Politics made it difficult to move up post-Walmart

  9. "Ok for a short stint"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Category Lead in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jet full-time for more than 3 years

    Pros

    great group of people and good atmosphere

    Cons

    no upward trajectory, no good mentoring

  10. "Jet wear house"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stocker 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jet part-time

    Pros

    A great job for me

    Cons

    I can’t work full time

    Continue reading
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