Jet Reviews | Glassdoor

Jet Reviews

Updated October 6, 2018
253 reviews

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3.3
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Jet CEO Marc Lore
Marc Lore
158 Ratings

253 Employee Reviews

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Pros
Cons
  • "Trust, Transparency and Fairness" is now solely based off from what particular individuals think is" (in 6 reviews)

  • "I have nothing bad to say about Jet" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Sr Manager Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineering Manager in Hoboken, NJ
    Current Employee - Senior Software Engineering Manager in Hoboken, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jet full-time (More than a year)

    Pros

    intellectually competitive culture yet minimum or non existent office politics, friendly and extremely smart coworkers, perks, best office space on the East coast, pay, tech events,location, well defined career path etc. I have been around for a while and worked for some very famous brands but this is by far my best job .

    Cons

    The firm should continue to strive to recruit world class talent .


  2. Helpful (1)

    "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain Specialist in Hoboken, NJ
    Current Employee - Supply Chain Specialist in Hoboken, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, culture, work life balance

    Cons

    Some disorganization due to influx of new hires

  3. Helpful (5)

    "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jet full-time

    Pros

    okay pay and okay bye

    Cons

    be white to get promoted

    Advice to Management

    dont be racist


  4. Helpful (6)

    "Losing their Identity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Draper, UT
    Former Employee - Anonymous Employee in Draper, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jet full-time

    Pros

    Great people and fun working environment.

    Cons

    Over the last two years, the company has started to merge with the Walmart corporate culture and the great environment and spirit and Jet has been fading away. While I understand that Walmart is a very powerful entity and it's important to have a unified corporate culture, but the Walmart way is a lousy way to merge towards. Leaders have become more concerned about aligning to the "Walmart way" of doing things that they're losing sight of what made Jet so valuable that Walmart wanted to buy it. They're going to continue to lose talented people because what made these people want to join Jet is being ripped away.

    Advice to Management

    When people share concerns about how the culture is, don't tell them that you've heard the same concerns from others but don't intend to do anything about them.


  5. "It was hard work but good people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Gardner, KS
    Former Employee - Warehouse Associate in Gardner, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jet full-time (Less than a year)

    Pros

    You eill get into pretty awesome shape.

    Cons

    You work long hours and will get thrown off your sleeping track.

    Advice to Management

    When i was there, there was no AC thats only complaint i had.


  6. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jet full-time

    Pros

    Good hours, good pay, pretty easy

    Cons

    Hard on your feet, 10 hour days,


  7. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jet full-time

    Pros

    Lots of treats and parties.

    Cons

    WalMart policys are not as good as Jets were

  8. Helpful (7)

    "Favoritism over Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Salt Lake City, UT
    Former Employee - Operations Specialist in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Jet full-time (More than a year)

    Pros

    Free Food, the good people you meet, the opportunities that are promised, competitive pay, and a lot of forward thinking ideas in terms to work/life balance and employee health.

    I could go into detail, but none of the other reviews of this place are any different when it comes to the positives. We all experienced the same or similar positives at Jet.

    Cons

    This is where things change depending on who you are and who you know.

    The reason I left Jet was due to mismanagement, broken leadership, favoritism (if you notice, this is a favorite pastime of Jet's), and a lack of trust.

    Mismanagement: Management changed countless times in the year I was there, and across several levels of management. None of of the changes came with a warning or transition plan in place. We were told it was "part of being a start-up". At one point, my team had no supervisor, so myself and the Team Lead took ownership of training new staff, and keeping metrics in check. This went on for about 3 weeks before our new supervisor was chosen from another department. I spent the next two weeks attempting to training my supervisor. Instead, they never learned our jobs and ended up becoming manager shortly after I left.

    Favoritism: Several supervisors were hired when the team was experiencing explosive growth. They were not chosen for their aptitude, knowledge or experience in the B2B environment. Instead, they happened to be best friends with several of the other current supervisors, as well as having been over-hired in their respective departments. This lead to a core leadership group that knew nothing of the department responsibilities or expectations, and a group of supervisors that had never had a team to supervise. This lead to more favoritism as merit based hiring was thrown out the window and best friends were chosen instead. Unfortunately, you can't see this from a review, however, current employees will have seen this time and time again.

    After I found work with another company, Jet took 4 months to pay the amount owed to me after working there full time. I sent 4 emails, called twice, and threatened a wage dispute. I ended up receiving two partial payments but was not ultimately paid the full amount owed.

    My advice to prospective employees, get everything in writing, and suck up to management if you want to get ahead. You don't actually need to do the work, just make it look like any success was your success and you'll be a manager in no time!

    Advice to Management

    You keep receiving bad NPS scores for the same supervisor and you promoted them. Why bother sending out the employee surveys every month if you do nothing to correct the employees that receive constant negative reviews.


  9. Helpful (1)

    "Good money but not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jet full-time

    Pros

    Pay, treats and food every holiday

    Cons

    10hr shifts consisting of walking dragging a heavy metal cart. Constantly raising quota. Super hot all year round. No air

    Advice to Management

    Please invest in air conditioners and stop raising numbers to reach as soon as we finnally hit the goal


  10. Helpful (3)

    "Jet AWAY from here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jet full-time

    Pros

    Will hire anybody with a pulse

    Cons

    Week management, friends promoted over more qualified people. people in management constantly stating I'm new I don't know. Look down on employees when they ask questions. Place more value on the Temp employees than those who work for Jet

    Advice to Management

    Hire people who are qualified for management positions.


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