Jet Reviews | Glassdoor

Jet Reviews

Updated May 20, 2018
218 reviews

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3.3
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Jet CEO Marc Lore
Marc Lore
141 Ratings

218 Employee Reviews

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Pros
  • Kitchen stocked with snacks and drinks, happy hours every week (in 9 reviews)

  • Great work environment with plenty of opportunities to move up the ladder (in 15 reviews)

Cons
  • Trust, Transparency and Fairness" is now solely based off from what particular individuals think is (in 6 reviews)

  • I have nothing bad to say about Jet (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fun Company Growing Fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Specialist in Hoboken, NJ
    Current Employee - Category Specialist in Hoboken, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jet full-time

    Pros

    - fun smart people
    - exciting challenges

    Cons

    - growing fast - some of the culture is struggling


  2. Helpful (2)

    "Micro Managing Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Reno, NV
    Current Employee - Associate in Reno, NV
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Jet full-time (Less than a year)

    Pros

    Most of the Associates and Leads are a pleasure to work with. Company provides fountain drinks and fruit. There is a gaming area for ping pong, air hockey, and foosball.

    Cons

    The left hand has no idea what the left hand is doing. Decisions are made and enacted upon on a whim. Panic ensues whenever orders drop in the afternoon. Outbound is the only department which matters. Management is more focused on numbers and less focused on quality, forcing good, hard working people out the door.

    Advice to Management

    Please, listen to your people, the workers who are on the floor day in and day out. Remember what Jet used to be like. You used to profess quality over quantity. What happened? You can't keep treating your employees like they are beneath you. You thank us for our flexibility while requiring mandatory overtime. It isnt flexibility when your job is on the line. Most people in the warehouse work paycheck to paycheck. They can't afford the cost of a sitter and gas for an extra day. Most people would have preferred the .75 cent raise over the miniscule bonus we received after taxes. Listen to your people!

  3. Helpful (1)

    "Great location, culture, and work space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain Management Analyst in Hoboken, NJ
    Current Employee - Supply Chain Management Analyst in Hoboken, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jet full-time (Less than a year)

    Pros

    - Great place to learn about the e-commerce space
    - Fantastic office perks (great views, snacks, etc.)
    - Very supportive culture and the workplace has a lot of energy
    - Business appears to continue to operate relatively quickly, especially considering the Walmart acquisition and recent growth at the company
    - Proactive community towards knowledge sharing (i.e. office-hours, stand-up sessions, etc.)
    - Fantastic work-life balance

    Cons

    - Not as structured organizational chart
    - Career progression/trajectory not well defined

    Advice to Management

    Providing more structure for different career tracts will help attract new talent that is motivated to succeed + boost morale/provide direction for existing associates to focus efforts.


  4. "Picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jet full-time

    Pros

    The environment, the people, and flow of work and the amazing people that I am able to work with

    Cons

    Only con I can say is that I with I had a car so it wouldn't be so far

    Advice to Management

    Allow more points to be givin


  5. "Good Company, Good Pay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jet part-time

    Pros

    Good pay, flexible hours, encouraging supervisor

    Cons

    Would have liked a little more feedback on my work


  6. Helpful (1)

    "Category Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Jet full-time

    Pros

    Startup environment, average age is 26-27

    Cons

    Slow internal growth, lack of diversity in management, no clear path for promotion


  7. Helpful (2)

    "great work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Hoboken, NJ
    Current Employee - Executive Assistant in Hoboken, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jet full-time (More than a year)

    Pros

    love the start up vibe and office perks

    Cons

    very young company- some immature coworkers

  8. Helpful (15)

    "Good culture, but kind of a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hoboken, NJ
    Former Employee - Anonymous Employee in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Jet full-time

    Pros

    - Great offices with nice perks and benefits
    - Smart, friendly coworkers
    - Interesting work (in theory), although the org is bloated which means there really isn't enough work to go around in some areas

    Cons

    - Future of the business is uncertain. Jet's business is shrinking in 2018 and the marketing budget was cut in half while they go "find themselves." Customers have no reason to shop there, and the business results reflect that (strong top-line growth fueled by enormous marketing spend, but awful margins leading to an unsustainable business). Meanwhile, Walmart.com is launching lots of more premium experiences, which is the positioning Jet was originally intended to have.
    - Management is so-so. People who succeed there are ones who are willing to play the game. Lots of smart, capable people are leaving or being forced out for no apparent reason, other than that they aren't "teacher's pet".
    - "Strategic" roles end up being very tactical. Largely because Jet keeps spinning in circles with regards to business strategy. Senior level people are hired to do project management work and they end up leaving.

    Advice to Management

    You're already trying to figure out what Jet means to customers (and to employees), but internal and external optics suggest Jet may not be around in another year. All the focus has been on Walmart.com

    Be more realistic and transparent about the roles you are hiring people into. Otherwise you'll keep losing top talent.

    Jet Response

    Apr 18, 2018 – Talent Team

    We’re glad you enjoyed the Jet culture during your time here. Regarding the business outlook, joining the Walmart family has provided us with a huge opportunity to allow Jet to focus our efforts... More


  9. "Decent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reno, NV
    Former Employee - Anonymous Employee in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jet full-time

    Pros

    Growing company that takes care of its employees. 4 day shifts. Overtime when requested

    Cons

    New Company so many technical issues.
    Some managers have no clue how to do the job but they are quick to hand out orders. Some things happen out of your control with orders and its still on you to take the blame.


  10. Helpful (7)

    "Category Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Specialist in Hoboken, NJ
    Current Employee - Category Specialist in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jet full-time (More than a year)

    Pros

    Flexible work schedule- WFH or in the office. Unlimited time off. Great views. Free snacks// food// drinks in the office.

    Cons

    Expect you to work 14 hours a day. No guidance. No career path. No leadership from upper management. Hire managers who don't know how to manage. You aren't running a business, just going around in circles. Spend 95% of your time working for Walmart, not Jet.


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