Jet Reviews | Glassdoor

Jet Reviews

Updated August 3, 2018
238 reviews

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3.3
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Jet CEO Marc Lore
Marc Lore
151 Ratings

238 Employee Reviews

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Pros
  • "Kitchen stocked with snacks and drinks, happy hours every week" (in 9 reviews)

  • "Good work environment and help full people" (in 16 reviews)

Cons
  • "Trust, Transparency and Fairness" is now solely based off from what particular individuals think is" (in 6 reviews)

  • "I have nothing bad to say about Jet" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Sr Manager Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineering Manager in Hoboken, NJ
    Current Employee - Senior Software Engineering Manager in Hoboken, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jet full-time (More than a year)

    Pros

    intellectually competitive culture yet minimum or non existent office politics, friendly and extremely smart coworkers, perks, best office space on the East coast, pay, tech events,location, well defined career path etc. I have been around for a while and worked for some very famous brands but this is by far my best job .

    Cons

    The firm should continue to strive to recruit world class talent .


  2. "Great culture and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jet full-time

    Pros

    Culture is very good at Jet.

    Cons

    Still piloting in many areas

  3. "Jethead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jethead in Draper, UT
    Former Employee - Jethead in Draper, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jet full-time (More than a year)

    Pros

    Jet throws awesome parties and has amazing perks. They have a nice relaxation room and game room.

    Cons

    Management is a joke. Nothing is consistent. Supervisors change so frequently and most of them are awful at their jobs. HR is rude AF! They will change your shift on you, you pay on you and your team on you at random.

    Advice to Management

    Pull your head out of your butt and do things that will benefit your agents, not just yourselves.


  4. Helpful (4)

    "The one who complains the loudest gets the better deal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner Services in Draper, UT
    Former Employee - Partner Services in Draper, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jet full-time (Less than a year)

    Pros

    Worked at Jet.com Partner services for 7 months and enjoyed it up until change of upper management in October time frame)

    Free soda
    Free Cereal

    Cons

    They say you can be you and no one is there to judge you but if you are an Introvert and surround yourself with introvert friends/coworkers, there will be times when other co-workers assume you are not inclusive. Do to this, you may be subject to write ups for not being extroverted enough. (there is more to this story)

    Long story short, it does not matter if you are a hard worker who works and closes more cases than other team mates or the fact that you are always on time and call in sick. If a specific manager or supervisor or team lead does not like you, they will not help you progress in the company and they will cause you to quite. I wanted this job to be a career for me but do to internal dynamics, I left the company. . . . soon after with in the next two months so did an additional 3 coworkers as well as the supervisor who had similar issues, also left .

    Management (Seniors, Team Leads, Supervisors) most are hired based off favoritism, seniority and not by productivity and knowledge; though they state otherwise.

    HR complains are not taken seriously enough.

    Hostile work environment, Managements does not know how to deal with mundane issues like gossip and inappropriate conversation on the workfloor.

    Advice to Management

    do better. Lift people up, not down, and encorage those who have a good work ethic and consider dropping off people who have bad work ethic. As they say, one rotten apple, will poison the barrel.


  5. Helpful (1)

    "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail in Hoboken, NJ
    Current Employee - Retail in Hoboken, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Jet full-time (More than a year)

    Pros

    Friendly and smart co-workers. Kitchens are fully stocked and plenty work of work outings

    Cons

    New hiring practices have turned the company culture into more of a frat house.

    Advice to Management

    Dump the top 10 schools hiring initiative


  6. "Picker"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Order Picker in Reno, NV
    Current Employee - Order Picker in Reno, NV

    I have been working at Jet part-time (Less than a year)

    Pros

    People are friendly and nice. Work on you own. Free coffee, tea, soda, ice, fruit.
    Huge warehouse, lots of exercise.

    Cons

    warehouse is hot.... warehouse is huge, so you have a lot of walking.

    Advice to Management

    None yet, I'm still new


  7. Helpful (2)

    "Jet warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jet full-time

    Pros

    Fun stupid stuff like basketball court massage chairs

    Cons

    Trashy place to work they playing catch up with Amazon the managers are terrible and they will fire you for ANYTHING

    Advice to Management

    Stop treating people like a number and an actual human and everything will be ok

  8. "Follow up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Follow Up in Draper, UT
    Former Employee - Follow Up in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jet full-time (More than a year)

    Pros

    Decent work environment,, clean one tidy

    Cons

    Micromanegment, superisors and team leads seemed to hang over our shouders

    Advice to Management

    Lighten up


  9. Helpful (3)

    "Jet is a dishonest employer to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Snacks, Comp, Nice Office, nothing more

    Cons

    Not caring manager, lying leadership, failing product

    Advice to Management

    The top leadership of Walmart ecommerce and Jet are not honest and sincere. They built a business to quickly sell it and they sold a fantastic dream to young talents but only to dictate them on tedious and boring tasks once they join.

    My advice to management is, watch out to what you say and promote in public, since all of them will come back to you as serious legal consequences at sometime in the future


  10. Helpful (7)

    "Great coworkers, terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Specialist in Hoboken, NJ
    Former Employee - Category Specialist in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jet full-time (More than a year)

    Pros

    Nice office and very friendly lower-level associates

    Cons

    Management is unusually young, many are arrogant and only care about their own career trajectory. Performance evaluations are almost 90% based off optics rather than actual job performance. They will promise you the opportunity to try new things but never go through with their promises. Jet has lost its own identity and culture due to the Walmart acquisition. Lots of fire drills, and no clear strategy. People get fired without warning.


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