Key Group reviews

4.2

74% would recommend to a friend

(116 total reviews)

Simon Thompson

100% approve of CEO

70% positive business outlook

Key Group has an employee rating of 4.2 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Key Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

116 reviews
1.0
Feb 2, 2017

Avoid them

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing about working for the company was the feeling of freedom and relief on my last day.

Cons

The Directors have no respect for their staff. If you want even the slightest feeling that your opinion has any value, look elsewhere.

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Key Group Response
8y
Firstly, thank you for your hard work when you were employed with us and your review / feedback. At the same time we are really sorry to hear some of your views and experiences which are certainly not what we want to read. Over the past four years it has been a very demanding working environment and sometimes with a demanding pace of change and expectations, it would be fair to say that we don't always get it right and clearly not from your perspective. Therefore we can only apologise. We have undertaken two staff surveys in the past two years and have really listened and learned from the feedback. It is a shame that you have left us now as our business is just starting a new chapter in September 2017 we gained new owners (Partners Group) a new Group CEO and some new Directors. Making KR Group a better place to work is high on the agenda in 2018 and we are striving to improve but it can take time. Sorry again for your experiences, thank you for your review and we wish you well in your future career.
4.0
Dec 3, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great culture, alot of growth opportunities

Cons

none as of now, looking forward to a longer career

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Key Group Response
4mo
Hi there, Thanks for taking the time to leave a review. We are proud of the culture we have created across the Group. We look forward to your long career with us too! Thanks, Key Group
1.0
Jun 10, 2015

Run and ever look back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Those people that are not part of the management team are absolutely wonderful.... key have a way of recruiting the nicest of people

Cons

working for people who think they own you...working for bullies who set out goals and when you achieve them they move the posts. Promise bonsus and don't pay. Change your working hours without notice. This is not a company I would recommend my worse enemy works. Good luck to anyone who signs a contract..... I have warned you. Simply dont go there.

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Key Group Response
7y
Thank you for writing a review. As the Recruitment Manager I find myself with mixed feelings about your comments towards hiring 'the nicest of people' whilst also being part of a management team in the business since 2015. However, we can only apologise for getting things wrong for you as an employee for so long, five + years. Clearly this is not something anyone wants to experience and we hope you have been able to move on positively in your career elsewhere. Clearly, we have plenty of things to learn from and I can speak first hand how the business has changed over the past 12 months. Thank you for your five years+ service and hard work. As you have now left the business, it is difficult to put things right for you but we certainly wish you well in your future career.
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Glassdoor has 117 Key Group reviews submitted anonymously by Key Group employees. Read employee reviews and ratings on Glassdoor to decide if Key Group is right for you.