Does KeyBank pay their employees well?

According to anonymously submitted Glassdoor reviews, KeyBank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at KeyBank. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at KeyBank?

70% of KeyBank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KeyBank 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (10) , Financial Wellness Consultant (5) , Analyst (3) , Lead Teller (3) , Private Client Banker (3) , Branch Manager (2) , Credit Analyst (2) , Mortgage Loan Officer (2) , Operations Analyst (2) , Relationship Banker (2) , Vice President (2)

What are the pros of working at KeyBank according to real employee reviews?

"Culture is great." ((in 8 reviews)); "Good work life balance." ((in 5 reviews)); "Good people all around at Keybank" ((in 5 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"also the managers don’t seem to truly care about well being" ((in 3 reviews)); "Some micro management at times" ((in 3 reviews)); "Pay is awful." ((in 3 reviews)); "Like most corporate jobs, it's really hard to get a decent raise while staying in the same role or team." ((in 2 reviews))

What are employees saying about KeyBank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KeyBank layoffs and their outlook for job security at KeyBank in 2026.

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KeyBank

KeyBank reviews

3.6

70% would recommend to a friend

(82 total reviews)

64% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

KeyBank has an employee rating of 3.6 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

82 reviews

2.0

Oct 10, 2024

If you prefer to do the work of other depts & not get paid or recognized for the hard work-be my guest

Leads specialist

Recommend

CEO approval

Business Outlook

Pros

Coworkers, the culture, remote opportunities

Cons

Pay, revolving door of management, force you to do the work of other depts with no actual compensation or real thank you! A "pizza lunch" does not surfice as an actual thank you. If you prefer to do the same boring repeated things daily, no actual growth or movement, and basic pay; have at it!

3.0

Mar 26, 2024

KeyBank

Personal banker

Recommend

CEO approval

Business Outlook

Pros

- great PTO (20 days per year starting) - great pay for industry

Cons

- tough goals/IC - poor leadership - more likely to promote an outsider who brings over a “book”

3.0

May 8, 2026

Well-priced products, but lacking training and support

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Their portfolio products can be quite well priced.

Cons

No training, Little time with your team or manager.

Viewing 1 - 3 of 82 Reviews

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KeyBank

KeyBank reviews

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Ratings by demographic groups

Reviews by job title

If you prefer to do the work of other depts & not get paid or recognized for the hard work-be my guest

KeyBank

Well-priced products, but lacking training and support

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