Keyence Reviews | Glassdoor

Keyence Reviews

Updated January 14, 2018
220 reviews

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3.5
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Michio Sasaki
69 Ratings

220 Employee Reviews

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Pros
  • Good pay for someone with no experience (in 13 reviews)

  • Keyence formula is great products (in 11 reviews)

Cons
  • It's tough to maintain a work life balance sometimes (in 24 reviews)

  • Extremely long hours with commuting time (up to 3 hours) expected to be done in own time before 8 (in 12 reviews)

More Pros and Cons

  1. "Entry level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Raleigh, NC
    Current Employee - Sales Engineer in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Keyence (Less than a year)

    Pros

    pay. support. goals are not hard.

    Cons

    Work your butt off. Always traveling

    Advice to Management

    days really dont need to be 730-5. Pay more too. We know how much we make in profit on each sale, so increase comission


  2. "Basically data entry and sales, long hours, micro managed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Keyence full-time (Less than a year)

    Pros

    Salary and bonuses. Some people are very nice. Others can be back stabbers. Nice office but odd colors and un necessary brightness

    Cons

    Ridiculous dress code- why does one need to wear a tie to sit inside with 0 client interaction

    Overworked- while OT is optional, not doing it is frowned upon.

    Cliques between managers and their favorites.

    It’s a call center, whatever way they spin it, all departments is basically a call center.

    Sales reps are jerks. Typical.

    Micro managed metrics.

    You know that job that is too laxed? This is the exact opposite. Another review cites that you cannot have your coat on your chair, nor having a snack at your desk , plus if one window shade is down, all of them have to. Really guy....

  3. Helpful (1)

    "It’s a dice roll"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Engineer - Sensors and Safety
    Former Employee - Sales Engineer - Sensors and Safety
    Doesn't Recommend
    No opinion of CEO

    I worked at Keyence full-time (More than a year)

    Pros

    They will hire people with no B2B outside sales experience as long as they are competent

    Turn-over is high so they usually don’t fire underperformers as long as you appear to be trying your hardest and they will work with you to find you a role in the company you like so that you do not quit (example: going from sales to corporate, going from one product division to another)

    For the most part they make good products compared to their competitors and are always trying to come out with things they know will be extremely useful to their customers

    Cons

    Every sales person has a completely different job. Some divisions sell one expensive to moderately priced niche product with little to no competitors or has features that no competitor has and therefore it takes little skill besides finding the right customer and then presenting the product to them and managing the sale/pipeline, while others have an exstensive line card selling low dollar products with most of them being commodity items with competitors that carry similar or same products at a lower price. Some people are almost completely reactive while others get almost no external or internal leads. Some people live within their territory and can be at a sales call in 15 mins while others have to drive an hour and a half minimum to their closest appointment. Some people get to sleep in their own bed every night while others are constantly having to stay in hotels and fly around. Some divisions must go on 60-65 sales calls a month while others do half that amount. Some people have to make around 100 cold calls on office days to set appointments while others barely have to pick up the phone or can set their entire week using incoming leads. Some people get mentors that have a lot of sales experience beyond Keyence and will take the time to truly teach while others have mentors that barely know how to sell and are very young with little true sales experience. If you get lucky you will love it but you have no say on any of this therefore it is the luck of the draw.

    Goals seem to be set randomly. Some are basically impossible while others can be hit with the sales person doing minimal work.

    Keyence also understands where their biggest markets are and makes strategies based on these markets. If your territory happens to be drastically different than these markets it will be hard to follow the strategies and meet the metrics and therefore you will bust your butt but not get promoted or make much money beyond your salary.

    Some employees are cool but for the most part they hire young white men for the sales force and females for support/corporate roles. If you are not a young white man it can be hard to fit in and socializing will feel like a chore.

    Office hours are from 7:30-5 but they expect you to stay later than 5 to prove your dedication and then participate in happy hours on your own time however some offices have managers working in them while others have none meaning they can leave before 5.

    At the end of the day you are just another minion in an extremely large company that is constantly hiring. It’s just a sales job and there is no career. Managers are babysitters with no power that relay messages from the people in charge that you will never really talk to.

    You will learn very few transferable skills within the manufacturing world unless you move laterally going to a direct competitor as a sales person. You will know a lot about very little which will not make you valuable to many other companies.

    Advice to Management

    Open your eyes to the drastic variations throughout territories, divisions and offices if you want to improve your turnover rate. Having some employees with no work-life balance whom are struggling to meet goals while others are able to meet goals by working less than 40 hours is absurd.


  4. Helpful (1)

    "Review Title"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Keyence full-time

    Pros

    Good place to start up

    Cons

    The interview process is a long process

    Advice to Management

    i dont have much to say


  5. "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in San Jose, CA
    Current Employee - Sales Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Keyence full-time (Less than a year)

    Pros

    -Flexible Schedule
    -Incredible co-workers, most other coworkers are like-minded, work-hard play-hard mentality.
    -Best sales training from experienced managers who push you and get the best from you
    - best in class job security
    - best products on the market, almost always have advantage on competition so not always that hard to sell

    Cons

    -expectations
    -territories, you can't decide where you are stationed. Some parts of the country will not match with your personality or provide you the sales/commission as better territories
    -Commission is indirectly capped. No matter how much you sell, they will raise your goal and adjust commission even with promotions. Max is $250k and under

    Advice to Management

    -Commission structure is extremely complicated and hard to follow. Not just pure direct sales commission.


  6. Helpful (6)

    "AVOID Corporate HQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Itasca, IL
    Former Employee - Anonymous Employee in Itasca, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Keyence full-time (More than a year)

    Pros

    The ability to work overtime.

    Cons

    This is a direct sales organization. As such, everything is geared towards the sales people out in the field and anyone working on the administrative side is going to find their jobs extremely unfulfilling. Any changes made will be for the betterment of the sales team, only causing more work and stress to the administrative side. This was my experience throughout my one year at Keyence, made all the more worse by a toxic atmosphere fostered within the corporate headquarters.

    Stepping into the office for the first time you'll be blinded by obnoxiously bright fluorescent lights. This serves to foreshadow the sterile and lifeless environment to come. Once your eyes finally adjust and you make your way through the doors welcome to high school detention all over again. Micromanagement reigns supreme here like no other workplace I have ever experienced. Everything is managed. Coats cannot be placed on your chair, no snacks allowed at your desk. Even the height and angles of the window shades are closely monitored and controlled. Taking it even further there are managers whose only job is to find more ways to tighten up the office policies. Not to mention the attire is business professional to sit at a desk all day, completely uncomfortable and unnecessary. That's not all, approximately once every 15 minutes supervisors roam the aisles with apparently nothing else to do, but observe each employee's every move. The seating arrangements are kept open to provide a better view. Take a few too many bathroom breaks? Expect to hear about it on your performance review! Employees are encouraged to rat each other out for any reason at all often leading to false charges, jealousy, and divisiveness. This is the daily environment of the corporate office. If you can handle that then onward to the performance metrics...

    Corporate employees at Keyence are graded on a yearly / bi-yearly basis. Reviews are conducted by managers armed with nothing more than an excel file filled to the brim with dozens of metrics. Management can always find at least one that is not up to par. Supervisors have no desire to build relationships or cohesion with their teams nor any desire to get to know their subordinates on a more personal level. It's all about the numbers at Keyence and it's a very everyone for themselves atmosphere. This shows in the lack of socialization among employees and total absence of any outside employee events besides the tight-lipped and thoroughly unenjoyable holiday party once a year. Back to performance, unfortunately for the corporate employees the metrics change constantly. What's good for the company and "adding value" one month may be out of style and minimized the next. This makes knowing what you need to do to achieve a high level of performance nearly impossible. The whimsical constantly changing approach to evaluating performance leads to only one thing in the end, everyone is marginalized and lumped together. For management this approach is brilliant. With no over-achievers there is no incentive to promote. Everyone is in the middle and although corporate departments at Keyence rarely make goal they can still sell to their bosses, up the never ending chain of command, that they are managing a consistent team. This satisfies upper management, but peer beyond the numbers and you find a front line workforce doing just enough every day to survive to the next paycheck. A truly miserable situation.

    To conclude, I'd advise anyone looking into a corporate position at Keyence to take a pass. Look beyond the numbers. Nearly all other reviews online are from the salesforce. From all indications Keyence treats their sales people well and it may be a perfectly fine job to work. But for the corporate employee the money isn't worth it. The decent starting pay leads to meager capped raises and limited advancement opportunities. It takes a decade or more to make a significant vertical move up the ladder in the corporate office. Also keep in mind that the office is located in one of the most expensive suburban areas of the United States so cost of living more than offsets your paycheck. I could not carry on at Keyence in the suffocating atmosphere of the corporate office. Thus my recommendation is to save yourself from the unrelenting stress and avoid any positions here.

    Advice to Management

    Develop a vision of where you want the company to be in the future and motivate employees to work together. Foster team building within departments and collaboration throughout the office. Stop micromanaging every hour of every day demoralizing morale. This company needs a serious culture change. This type of workplace environment may be standard in Japan, but there are many other places to make a more enjoyable living in America.


  7. "Great Opportunity"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Keyence full-time

    Pros

    Incredible training, Products, &Team members

    Cons

    No Cons that any sales organization would not have

    Advice to Management

    Same as all Sales Organization

  8. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sensor Sales
    Former Employee - Sensor Sales
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Keyence full-time (More than a year)

    Pros

    Excellent training! loved the culture and the pay was fantastic.

    Cons

    Hardcore sales culture, they will work with you to try and get your numbers up. However you do feel the ability to lose your job at any moment.

    Advice to Management

    Things were starting to shift right before I left. Not sure how it is run now.


  9. Helpful (1)

    "Keyence Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Itasca, IL
    Former Employee - Anonymous Employee in Itasca, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Keyence full-time (More than a year)

    Pros

    Most of the employees are nice. The pay and bonus are pretty competitive. Those two are the biggest pros there.

    Cons

    It’s a Japanese company. Work is life. It’s a great place to make a living if you like that work takes up your life. Everything is fairly strict. You cannot even leave your coat in your chair. Everyone sits never to each other, no cubes. Was not the company I thought it would be.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Keyence full-time

    Pros

    Benefits, culture, salary, advancement, accountability

    Cons

    Micromanagement from top down, work load.


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