KnowledgeLake Reviews | Glassdoor

KnowledgeLake Reviews

Updated August 31, 2017
26 reviews

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3.2
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Bernie Schweiss
2 Ratings

26 Employee Reviews

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  1. "Client Success Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KnowledgeLake full-time

    Pros

    - Strong Product and Service Offerings
    - Stellar Training with a knowledgeable and engaging Corporate Trainer
    - Senior Leadership has 'big picture orientation' and are 'forward thinking'
    - Management truly cares about the customer experience (goal is to delight our customers)
    - Celebrate successes
    - Excellent Health Benefits (huge perk)
    - Open door policy
    - For me, hours provided good work life balance
    - Market leaders with strong technology products in their portfolio and in the pipeline
    - Embraces diversity
    - Departments, Teams, Management and Leadership are highly motivated
    - Positive energy
    - CEO keeps staff updated with 'State of the Company' bi weekly 'all office stand up meetings (15 minutes meetings) calling out successes, new product info and other new news.
    - Since this is such a state of the art, strong technology focused organization, having a background in technology, systems/computers would be a plus. However, if you do not have this background (which I didn't) this is not a deal breaker...because KL has a stellar new hire onboarding program that will help those new to KL understand their product portfolio.

    Cons

    There are no overarching cons

    Advice to Management

    Continue the great work you're doing with providing stellar products and service offerings, state of the art technology and your ongoing focus on creating a strong, positive KL experience for KL clients and customers.


  2. "feedback"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KnowledgeLake full-time

    Pros

    fun work environment but read on...

    Cons

    company may layoff employees without notice disregarding the good services that the person provided to them over the years, leaving the employee & family stranded without health insurance and other necessities.

  3. Helpful (1)

    "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowledgeLake (More than 5 years)

    Pros

    This is an innovative company that will keep you on the cutting edge of technology. There is always room to grow your technical knowledge.

    Cons

    The workload can be a little inconsistent. You can go from 0 projects to 7 projects and back down to 0 very quickly.


  4. Helpful (1)

    "Used to be great, now a ship without a rudder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at KnowledgeLake full-time (More than a year)

    Pros

    Enjoyed my coworkers. A great opportunity to learn different technologies. Telecommute opportunities available. Bi-annual summit in Saint Louis for staff meetings and socializing.

    Cons

    A SharePoint ECM company that is wavering on SharePoint. Product line has grown stale and needs improvement. Technical resources (hardware/software) are lacking for the IT Consultant.

    Advice to Management

    Choose a direction, steady the ship, and go full steam ahead. Personnel grow weary when the direction of the company changes every six months. Provide regular communication to staff instead of twice a year.


  5. Helpful (3)

    "Business model is no longer viable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Specialist in Saint Louis, MO
    Former Employee - Implementation Specialist in Saint Louis, MO
    Negative Outlook

    I worked at KnowledgeLake full-time (Less than a year)

    Pros

    Great compensation and benefits. There are many opportunities for advancement and additional training. Free monthly lunches, drinks, and refreshments.

    Cons

    Company is trying to figure out a new angle to go to market with to stop the bleeding. Revenue has decreased rapidly since 2012. Layoffs and restructuring.


  6. "Great company with many good years ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing in Saint Louis, MO
    Former Employee - Sales and Marketing in Saint Louis, MO
    Recommends
    Positive Outlook

    I worked at KnowledgeLake full-time (More than 5 years)

    Pros

    Great company, one of the best places to work in St. Louis. Good products, fantastic office, plenty of room for growth. For many employees it's their first job out of college and they have scored. Great benefits, salaries are fair, lovely office location, environment and vibe. Good management and a pretty good team spirit. Always looking to improve, train and motivate the staff.

    Cons

    SharePoint, the core product for KnowledgeLake has has it's ups and downs, no thanks to Microsoft's direction. Over last few years KnowledgeLake lost a little direction. New focus has come back and concerns from the past seem to be addressed.

    Advice to Management

    Listen to the employees in the field and on the floor. Don't just listen but respond.


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at KnowledgeLake full-time (More than 3 years)

    Pros

    Company has turned the corner! New products are being released! Great Engineering team that can get stuff done! Professional Services is now focusing on Microsoft Consulting as well as the KnowledgeLake stack.

    Cons

    Everyone is wearing multiple hats and doing several jobs. If you just want to punch the time clock and go home, probably not the right place to work.

    Advice to Management

    Continue to develop new products and service offerings that address today's "Cloud First" market. Focus on products that deliver value to the customers more quickly.

  8. Helpful (1)

    "Sales/Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Very nice people, easy to work with. With that said, a lot of people in unearned roles, or positions that don't fit their skill sets. Just there because the company cannot afford to keep those who are worth it on staff in those positions - or hire the appropriate new talent needed.

    Cons

    Lots of Kool Aid to drink...No results, just a lot of chatter. Overall direction is quite poor. Lots of people coming and going and with mergers everyone scattered and worried about their own job.

    Advice to Management

    Unsure really. The culture has changed so much. The product direction seems to be non-existent. The right ideas exist....if this was 3 or 4 years ago.


  9. Helpful (1)

    "HQ has all the answers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Los Angeles, CA
    Former Employee - Sales in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at KnowledgeLake (More than a year)

    Pros

    Great benefits, competitive salary, nice give-aways, annual meeting in St. Louis

    Cons

    The people in HQ have all the answers, even if people in the field try to tell them otherwise.
    Lots of nepotism: Most people know each other from school, church, or are related/married to each other.
    Software is stale, buggy and commoditized.

    Advice to Management

    Stop being so arrogant. Your humble roots shouldn't be forgotten.


  10. Helpful (1)

    "Keep your head down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook

    Pros

    Great benefits -- mainly PTO.
    Employees ( non management ) are great to work with across all departments.

    Cons

    Pressured by management to not to take PTO.

    If you leave or are let go you do not get paid out for the PTO you were not allowed to take.

    Management does not know what they are doing - They mention Fake till you make it a lot to cover up for what they do not know or are unwilling to learn

    There is significant Director (no managers in the entire company) turn over. They keep "trying" new things which is a sign they make major decisions on a whim and are guessing at what works.

    Very little career growth if you have experience when hired.

    Advice to Management

    Don't expect employee's to work around the clock and through the weekends all the time. Yes we know it has to happen but make it less often.


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