KnowledgeLake Reviews | Glassdoor

KnowledgeLake Reviews

Updated January 23, 2017
24 reviews

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Full-time Part-time

3.2
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Bernie Schweiss
1 Rating

24 Employee Reviews

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  1. Helpful (1)

    "Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KnowledgeLake (More than 5 years)

    Pros

    This is an innovative company that will keep you on the cutting edge of technology. There is always room to grow your technical knowledge.

    Cons

    The workload can be a little inconsistent. You can go from 0 projects to 7 projects and back down to 0 very quickly.


  2. Helpful (1)

    "Used to be great, now a ship without a rudder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at KnowledgeLake full-time (More than a year)

    Pros

    Enjoyed my coworkers. A great opportunity to learn different technologies. Telecommute opportunities available. Bi-annual summit in Saint Louis for staff meetings and socializing.

    Cons

    A SharePoint ECM company that is wavering on SharePoint. Product line has grown stale and needs improvement. Technical resources (hardware/software) are lacking for the IT Consultant.

    Advice to Management

    Choose a direction, steady the ship, and go full steam ahead. Personnel grow weary when the direction of the company changes every six months. Provide regular communication to staff instead of twice a year.


  3. Helpful (3)

    "Business model is no longer viable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Specialist in Saint Louis, MO
    Former Employee - Implementation Specialist in Saint Louis, MO
    Negative Outlook

    I worked at KnowledgeLake full-time (Less than a year)

    Pros

    Great compensation and benefits. There are many opportunities for advancement and additional training. Free monthly lunches, drinks, and refreshments.

    Cons

    Company is trying to figure out a new angle to go to market with to stop the bleeding. Revenue has decreased rapidly since 2012. Layoffs and restructuring.


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  5. "Great company with many good years ahead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing in Saint Louis, MO
    Former Employee - Sales and Marketing in Saint Louis, MO
    Recommends
    Positive Outlook

    I worked at KnowledgeLake full-time (More than 5 years)

    Pros

    Great company, one of the best places to work in St. Louis. Good products, fantastic office, plenty of room for growth. For many employees it's their first job out of college and they have scored. Great benefits, salaries are fair, lovely office location, environment and vibe. Good management and a pretty good team spirit. Always looking to improve, train and motivate the staff.

    Cons

    SharePoint, the core product for KnowledgeLake has has it's ups and downs, no thanks to Microsoft's direction. Over last few years KnowledgeLake lost a little direction. New focus has come back and concerns from the past seem to be addressed.

    Advice to Management

    Listen to the employees in the field and on the floor. Don't just listen but respond.


  6. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at KnowledgeLake full-time (More than 3 years)

    Pros

    Company has turned the corner! New products are being released! Great Engineering team that can get stuff done! Professional Services is now focusing on Microsoft Consulting as well as the KnowledgeLake stack.

    Cons

    Everyone is wearing multiple hats and doing several jobs. If you just want to punch the time clock and go home, probably not the right place to work.

    Advice to Management

    Continue to develop new products and service offerings that address today's "Cloud First" market. Focus on products that deliver value to the customers more quickly.


  7. Helpful (1)

    "Sales/Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Very nice people, easy to work with. With that said, a lot of people in unearned roles, or positions that don't fit their skill sets. Just there because the company cannot afford to keep those who are worth it on staff in those positions - or hire the appropriate new talent needed.

    Cons

    Lots of Kool Aid to drink...No results, just a lot of chatter. Overall direction is quite poor. Lots of people coming and going and with mergers everyone scattered and worried about their own job.

    Advice to Management

    Unsure really. The culture has changed so much. The product direction seems to be non-existent. The right ideas exist....if this was 3 or 4 years ago.


  8. Helpful (1)

    "HQ has all the answers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Los Angeles, CA
    Former Employee - Sales in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at KnowledgeLake (More than a year)

    Pros

    Great benefits, competitive salary, nice give-aways, annual meeting in St. Louis

    Cons

    The people in HQ have all the answers, even if people in the field try to tell them otherwise.
    Lots of nepotism: Most people know each other from school, church, or are related/married to each other.
    Software is stale, buggy and commoditized.

    Advice to Management

    Stop being so arrogant. Your humble roots shouldn't be forgotten.


  9. Helpful (1)

    "Keep your head down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook

    Pros

    Great benefits -- mainly PTO.
    Employees ( non management ) are great to work with across all departments.

    Cons

    Pressured by management to not to take PTO.

    If you leave or are let go you do not get paid out for the PTO you were not allowed to take.

    Management does not know what they are doing - They mention Fake till you make it a lot to cover up for what they do not know or are unwilling to learn

    There is significant Director (no managers in the entire company) turn over. They keep "trying" new things which is a sign they make major decisions on a whim and are guessing at what works.

    Very little career growth if you have experience when hired.

    Advice to Management

    Don't expect employee's to work around the clock and through the weekends all the time. Yes we know it has to happen but make it less often.


  10. "Working for KnowledgeLake expands awareness of the Microsoft SharePoint ecosystem and what the platform can provide."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Boston, MA
    Current Employee - Regional Sales Manager in Boston, MA
    Recommends
    Neutral Outlook

    Pros

    Great company with great technology with a unique solution for the Microsoft SharePoint market . Great atmosphere to work in. The KnowledgeLake solutions truly help many organizations leverage the SharePoint platform for what it was originally intended for...collaboration on corporate assets and information.

    Cons

    Company needs to focus more on product quality and simplifying deployment of the solution. Too many unhappy customers due to the headaches that come from the installation and configuration process.

    Advice to Management

    Focus on customer satisfaction by ensuring that the products are free from defects and work as advertised. Be a product company first and a services company second...as opposed to the inverse.


  11. Helpful (5)

    "Sad to see a great company dissolve..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Saint Louis, MO
    Former Employee - Principal Software Engineer in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook

    I worked at KnowledgeLake full-time (More than a year)

    Pros

    There are some of the best engineers and P.S. folks in the industry working here. Anyone lucky enough to spend time with them should jump at the opportunity. You will learn and grow in their presence.

    Cons

    I've watched from the inside as fantastic leaders have left the company. I watched the CEO compromise on his own values and break promises made to the organization out of clear desperation.

    When sales slow down on a product, its like air being cut off. It doesn't matter if the air was for an athlete's body or not, they squirm and writhe and embarrass themselves. This is the sad story occurring right now in a company that I would honestly put on my prayer list at church.

    This company was an athlete when I arrived 2 years ago, in perfect condition. It is now being led by a Japanese corporation who does not understand the secret sauce that made folks come to work everyday. The cultures are so different and management styles are too. Thus, so many great talents have left.

    Lack of product management is the key reason anyone should be warned going in. The process in engineering is currently an engineer mocks something up they think they like and someone sells it before it is ready. Then the whole team scrambles to fix the "bugs" until the customer stops complaining.

    Proactive processes have turned to reactive ones in just two years. Still, I will miss the team.

    Advice to Management

    Go back on the offense, defend your process or fix it, do not abandon it! Stop reacting to employee's deficiences and giving them labels. It is easy to brood and hate when things aren't going well. Take ownership. Try to see each employees value every day. What are they good at doing? Ask yourself how you leverage each persons unique talent and experience to achieve a well thought out business plan / product vision / whatever? Don't have a detailed and complete plan or vision that you believe in? GET ONE!!! Two juniors do not equal a senior unless you are not challenging your senior so stop telling people that. Take responsibility for it instead.



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