Krystal Reviews | Glassdoor

Krystal Reviews

Updated December 11, 2017
148 reviews

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2.7
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Douglas R. Pendergast
45 Ratings

148 Employee Reviews

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Pros
  • Plenty of hours, plenty of ability to advance if you can work at least 50 hours minimum as an Assistant general manager (in 3 reviews)

  • It's a great place to meet people (in 4 reviews)

Cons
  • Long hours lack of support and training (in 10 reviews)

  • I will say upper management has had a harder time holding on to their jobs, especially since the new buy-out (in 8 reviews)

More Pros and Cons

  1. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Krystal full-time

    Pros

    Will get plenty of overtime

    Cons

    Matrix schedule is calculated in realisticly


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Krystal full-time

    Pros

    Cashier, make orders, cashing out orders

    Cons

    No team work, model in the roof.

  3. "I been with this company for a little over a year and it had been an okay experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Stone Mountain, GA
    Current Employee - Assistant Store Manager in Stone Mountain, GA
    Neutral Outlook
    No opinion of CEO

    I have been working at Krystal full-time (Less than a year)

    Pros

    There is not constant traffic of customers so the job isn't overwhelming, working wise

    Cons

    Upper management makes promises that they can't keep. The company as a whole is quite unorganized when it comes to what they want vs what they need. Lastly if you the manager that suppose to relive you from your duty is late, you CAN'T LEAVE, take it from someone that had to stay at their store for 20 hrs NOT kidding!

    Advice to Management

    Take better care of those good employees that tries to actually take care of you!


  4. "Recommend if single"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Krystal full-time

    Pros

    Decent pay, paid time off, good bonus plan

    Cons

    Long hours lack of support and training

    Advice to Management

    Send your general managers through an actual program before promoting them. Understand that managers are people too, what good is sick pay if you can't use it.


  5. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Krystal full-time (More than 8 years)

    Pros

    It's a great place to meet people. If ur a people person u will love it. I started at Krystal as a part time cashier to make some extra money for Christmas. 9 years later I am still there as a General Manager. They just relocated me to another state, paid for me a hotel for 30 days until I found an apartment. Then paid the first months rent and the security deposit when I found an apartment. Krystal's main focus is making the customer, I mean their guests, happy so that the will come again and spread the word. If you make sure their guests are happy by being friendly and following their procedures, they will definitely take care of you.

    Cons

    They don't like to give OT.

    Advice to Management

    Make sure that stores are staffed properly so that your employees don't have to feel over worked.


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Krystal full-time

    Pros

    This is a great places to meet alot of new people and a awesome place to expand upon your skills

    Cons

    Can be a bit of a drive depending on where you live

    Advice to Management

    Make sure all samples are not standard sales product


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Middlesboro, KY
    Former Employee - Cashier in Middlesboro, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Krystal full-time (More than 3 years)

    Pros

    Meeting nice customers have 3 shifts

    Cons

    Shift leaders were horrible

    Advice to Management

    Treat people the way you want to be treated

  8. "never again in my life"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Krystal part-time

    Pros

    it was a job and i got ok money

    Cons

    terible management terrible job to much stress not enough money


  9. "Changes need to be made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, GA
    Former Employee - Anonymous Employee in Columbus, GA

    I worked at Krystal full-time (Less than a year)

    Pros

    Great team and customer service

    Cons

    Upper management needs to be improved


  10. "Only good for our of highschool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Kissimmee, FL
    Former Employee - Shift Leader in Kissimmee, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Krystal full-time (More than 3 years)

    Pros

    It's a decent job if managed correctly

    Cons

    Low pay, lack of management

    Advice to Management

    Pay more attention to your store


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