LCBO Reviews | Glassdoor

LCBO Reviews

Updated February 13, 2017
70 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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N. Robert Peter
15 Ratings

70 Employee Reviews

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Pros
  • Great work life balance and benefit (in 5 reviews)

  • fast paced, pretty easy work for the good pay (in 7 reviews)

Cons
  • I only wish this job was a full- time job (in 21 reviews)

  • The LCBO hires mostly casual (Part-Time) employees, when it should hire more full-time and less (in 9 reviews)

More Pros and Cons

  1. "I enjoy working with the public."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Verona, ON (Canada)
    Current Employee - Cashier in Verona, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LCBO part-time (More than 3 years)

    Pros

    I enjoy working with my co-workers. They are a great bunch to work with. I enjoy working in a Team Environment.

    Cons

    Not enough hours. I only wish this job was a full- time job. I wish I got more weekends off. By that I don't mean I need every weekend off.


  2. "Lots of opportunity."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LCBO part-time

    Pros

    The LCBO has a lot of ways to move up within the company, and also pays a decent wage. You are protected by a union.

    Cons

    The LCBO hires mostly casual (Part-Time) employees, when it should hire more full-time and less part-time employees. I think the LCBO is avoiding having to pay for coverage of its employees.

    Advice to Management

    The training given to staff is not as good as it could be. I was sort of just thrown into the position and expected to figure it out as I go.


  3. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sturgeon Falls, ON (Canada)
    Former Employee - Customer Service Representative in Sturgeon Falls, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great atmosphere
    Good hours
    Good relations with the manager and higher ups

    Cons

    Staffing can be an issue at busy times

    Advice to Management

    Screen the fix term employees a bit more thoroughly before hiring. Worked with people that should of never been working retail let alone handle money.


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  5. "Customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cystomer Service Represenitive in Brampton, ON (Canada)
    Current Employee - Cystomer Service Represenitive in Brampton, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LCBO part-time (More than 3 years)

    Pros

    It is Great pay for the work you do, also a very good job for students as a part time job.

    Cons

    Since it is retail, you are stuck working weekends and shift work. The blue shirts could be changed into a modern more flattering look


  6. "Short lcbo review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Ottawa, ON (Canada)
    Current Employee - Customer Service Representative in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LCBO part-time (More than 10 years)

    Pros

    Easy, enjoyable days.
    Responsibility is handed to those who want it.
    Flexible, well paying job.
    If you're interested in beverage alcohol it's a great fit.

    Cons

    Experience highly dependent on the store/staff around you. Management seems out of touch with the retail / front line staff

    Advice to Management

    Listen to suggestions from your front liners


  7. "Good for extra Cash+benefis not great to rely on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at LCBO part-time (More than 5 years)

    Pros

    -Benefits are great
    -Hourly pay is great for the work
    -Union
    -Mainly work weekends when starting out

    Cons

    -Management are move from store to store. If you get a good manger you'll be luck if they stay at your location for a long period of time.

    -Had management cut a bunch of peoples hour to get a bonus while the rest of us struggled to get by.

    -Very little work for months after Christmas, ended up being put on call while working other jobs.

    Advice to Management

    Hire better mangers that have empathy.


  8. "Do not work for LCBO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LCBO part-time (Less than a year)

    Pros

    If you do nothing long enough, you get Union seniority over anyone hired as little as 5seconds after you no matter how useless you are.

    Cons

    - even people that have worked there for years only get 4 hour shifts. This is because non Union staff (it takes 4000 hours) can choose to work as little as they want and anyone below them can not work longer shifts even if it is there only shift that week.
    - Union staff are too comfortable with their and often do very little. Many of them have "modified work" and one person at my store is too old, slow and weak to be able to do the same amount of work as me. The union's solution to this is making all sorts of generic rules reducing everyone to the abilities of the lowest common denominator.

    Advice to Management

    Be honest when hiring new staff.
    When I was hired in October, I was offered "part-time casual employment" everyone was quick to say how "lucky" I was as it is hard to get. January 2nd I was reduced to 0 hours per week for three weeks. It is now February 13th and in 2017 I have made about $400. I am disgusted that the Ontario government sees it acceptable to treat tax paying residents this way.


  9. "Greedy beyond belief"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You can pick up a cheap beer at the end of your long day of repetitive, thankless work.

    Cons

    Wildly profitable company. Keeps wages extremely low and keeps work precarious for most of it's workforce while a small number of employees live the high life. Totally inexcusable.


  10. "customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Interesting enough work and incentive to become full time

    Cons

    Ppl getting mad when you ask for ID


  11. "Honestly love it here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LCBO part-time

    Pros

    amazing staff, great pay, flexible hours, easy going and really fun job!

    Cons

    takes time to move up



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