Level AI reviews

3.8

67% would recommend to a friend

(96 total reviews)

Ashish Nagar

61% approve of CEO

61% positive business outlook

Level AI has an employee rating of 3.8 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

96 reviews
5.0
May 18, 2026

Immense learning opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Opportunity to learn, given the fast-paced environment and continued focus on innovation. 2. Work-from-home flexibility for at least three days a week, which can support work-life balance and reduce daily commute time. 3. A knowledgeable team, with many colleagues coming from strong professional backgrounds. 4. Opportunity to be part of a space undergoing rapid innovation and change, with AI expected to significantly disrupt CX. The category also has a strong business and revenue model, making it one of the early frontiers for AI-led transformation.

Cons

Leadership has high expectations, which can feel intense at times, but it pushes you to keep improving and stay relevant in a fast-changing industry.

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything's good. Nothing to complain about here

Cons

Nothing to complain about here

1.0
Apr 22, 2026

Promising space hindered by toxic culture and poor balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I think Level is in a really interesting space that is ripe for disruption and that leads to some pretty cool use cases with large brands.

Cons

Completely void of any semblance of a company culture really sucked the life out of offsites and larger group conversations. I think the negativity that starts at the top really snowballs quickly to the middle management layer and by the time it gets to ICs it's a bit out of control. Most leadership meetings were unproductive and you could tell folks were really there out of fear more than anything. Leadership was either unable to accept or implement changes to critical feedback and eventually I think people gave up providing it. Work/life balance was the worst I had ever had. 9pm slacks, 11pm emails, you name it and all were expected to be met with immediate responses.

Viewing 1 - 3 of 96 Reviews

Glassdoor has 98 Level AI reviews submitted anonymously by Level AI employees. Read employee reviews and ratings on Glassdoor to decide if Level AI is right for you.