Does Life Alert pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Alert employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Life Alert. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Life Alert?

18% of Life Alert employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Alert 2.3 out of 5 for work life balance, 2.0 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at Life Alert?

Sales Representative (37) , Dispatcher (23) , Sales (17) , Emergency Dispatcher (15) , Sales Associate (11) , Customer Service Representative (8) , Emergency Dispatch Operator (6) , Service Technician (4) , Administrative (3) , Dispatch (3) , Inside Sales (3) , Inside Sales Representative (3) , Account Executive (2) , Billing Agent (2) , Data Entry (2)

What are the pros of working at Life Alert according to real employee reviews?

"Pay is decent but you will never get a raise so don’t count on that" ((in 15 reviews)); "Nice people to work with in Dispatch." ((in 14 reviews)); "Commissions are high and competitive" ((in 13 reviews)); "some of the coworkers are nice" ((in 9 reviews)); "A company that trains you very well and has a beautiful office!" ((in 4 reviews))

What are the cons of working at Life Alert according to real employee reviews?

"Aggressive Management" ((in 13 reviews)); "Managers and Assistant managers have complete control over who gets the calls." ((in 11 reviews)); "No training it is a "sit here and take notes" type training followed by belittlement when you make mistakes bc you weren't trained." ((in 9 reviews)); "Leads are distributed by favoritism rather than performance .Salespeople are required to handle customer service calls and are not financially compensated for it yet is is held against them in their sales quota." ((in 9 reviews)); "Management controls how much money you will make." ((in 9 reviews))

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Life Alert

Life Alert reviews

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2.2

18% would recommend to a friend

(222 total reviews)

Isaac Shepher

10% approve of CEO

18% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.3

Work/Life balance

2.2

Compensation and benefits

2.0

Culture & values

1.9

Career opportunities

1.8

Senior management

Life Alert has an employee rating of 2.2 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Life Alert employee rating is 41% below average for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

222 reviews

5.0

Apr 30, 2026

I loved working there!

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great co-workers and Boss. Nice office.

Cons

No option to work remotely.

1.0

Apr 19, 2026

Paying job but poor training and favoritism on leads

Sales associate

Recommend

CEO approval

Business Outlook

Pros

A job that pays you money

Cons

Encourages off the clock working To use own cellphone and email to make sales for new employees working hourly Gives old leads to new employees and feeds new leads to top sellers, some that have been there for over 10 years. No training , just 4 hours of talking up the position by someone who’s newer and had a good year.

1.0

Mar 23, 2026

Toxic Workplace With a Culture of Bullying

Software developer

Recommend

CEO approval

Business Outlook

Pros

Recognizable company with plenty of memes

Cons

Toxic blaming culture No career growth No benefits

Viewing 1 - 3 of 222 Reviews

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Jobs at Life Alert

Now Hiring - Emergency Dispatcher / Operator - Entry Level

Now Hiring - Call Center Representatives - San Fernando Valley

Customer Service Representative

Now Hiring - 3rd Shift / Overnight / Graveyard Dispatcher - Full Time