Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (53) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Lots of genuinely great people" ((in 118 reviews)); "The culture was great" ((in 98 reviews)); "My team was great." ((in 46 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 37 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 36 reviews)); "major layoffs, no direction from upper management" ((in 23 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 18 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

What Lightspeed locations have received the highest employee ratings?

Providence , New York , Los Angeles , Denver

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,066 total reviews)

Dax Dasilva

74% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.6

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 28, 2024

Great company culture

Launch coordinator

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, great people that work there.

Cons

Lots of restructuring in the last few years. Uncertainty with job security. US employees lost company covered health insurance benefits

5.0

May 31, 2024

Best company I've worked for

Senior it support specialist

Recommend

CEO approval

Business Outlook

Pros

Everything was amazing during my tenure at Lightspeed.

Cons

The only con was getting laid off

Lightspeed Response

Hi there, thank you for your review and the impact you made during your time at Lightspeed. It goes without saying we wish you the absolute best with your next chapter. Thank you again for this review.

5.0

Apr 26, 2024

Lightspeed Rocks!

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great experience. Smart people, great product, amazing culture.

Cons

A lot of churn recently

Lightspeed Response

Hi, thanks for taking the time to review and a big thanks for all the impact you would have undoubtedly made during your time at Lightspeed. It’s great to hear everything you enjoyed and that your experience was so positive. Thanks again and wishing you all the best with your next chapter.

Viewing 1 - 3 of 1,066 Reviews

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