LogicMonitor Reviews | Glassdoor

LogicMonitor Reviews

Updated April 13, 2018
87 reviews

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4.6
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LogicMonitor CEO Kevin McGibben
Kevin McGibben
61 Ratings

87 Employee Reviews

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Pros
  • One of my favorite parts about working at LogicMonitor is the great company culture (in 11 reviews)

  • Great Benefits and an awesome work/life balance culture (in 6 reviews)

Cons
  • Company is growing like crazy, so internal processes don't always catch up in time (in 4 reviews)

  • LogicMonitor is growing very fast (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Awesome people, great benefits, beautiful view!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor full-time

    Pros

    The people here are bright, collaborative, and embrace a big future. Everyone is working together towards a common goal and we are celebrating the many successes along the way. We work really hard but support each other and make sure to incorporate lots of laughs everyday. The office is beautiful- from the 5th floor in downtown Santa Barbara (a rare perspective) we can see the glistening Pacific ocean to the left and the Los Padres mountains to the right. The benefits are great: 100% employer paid for medical/dental/vision for employee only, stock options, daily company sponsored workouts, stocked kitchen, $100 gym/parking stipend, fun events, and professional development reimbursement.

    Cons

    With growth, comes the growing pains of needing to change to become a larger company. I see it as a unique opportunity to take initiative, grow your career and build new things!

    Advice to Management

    Stay connected with the people and keep our culture strong as we grow. Make sure that the infrastructure and people support teams grow proportionately to continue providing excellent service to our people and the business.


  2. "Challenging but fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Monitoring Engineer in Santa Barbara, CA
    Current Employee - Monitoring Engineer in Santa Barbara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LogicMonitor full-time (Less than a year)

    Pros

    Great team full of competent people, you get to build a great product that is going places. Great work life balance.

    Cons

    The company is growing up and there are some growing pains. There is some distraction and ambiguity as the company enters a new stage.

    Advice to Management

    Don't loose focus on the product. It's the biggest differentiator in a crowded and highly compeitive segment segment.

  3. "Exciting, and fast paced. This organization is lean and we'll positioned in the market space."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Customer Success Manager in Austin, TX
    Current Employee - Enterprise Customer Success Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor (More than a year)

    Pros

    Greatest people I've ever worked with. Dynamic and adaptable, with excellent benefits to boot.

    Cons

    Requires buy-in. You're either with them it against them. There is employee churn if the fit isn't right.


  4. Helpful (1)

    "Customer Success Manager (in Austin office)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LogicMonitor full-time

    Pros

    Smart bunch of people! Impressive product! Admirable revenue growth!

    Cons

    Experience differential between headquarters and Austin office of management team. LOTS of new managers, which is part of the startup challenge, but does not seem to be enough support to properly develop solid skills. Ageism is not absent. They want experienced people but they want those same people to be young and gullible.

    Advice to Management

    LM HQ, don't let the Austin office down. Visit often, participate at all levels, talk to people. The office space is lovely but the logistics are very difficult for locals.


  5. Helpful (2)

    "Best Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor full-time (More than a year)

    Pros

    Little micro-managing, big group of happy people working together.

    Cons

    Company is picking up speed and there are some growth pains, but positives outweigh the negatives by a lot. Work hard and you will do well.

    Advice to Management

    Keep doing what you're doing, loving the amount of effort going to maintain the culture.


  6. Helpful (1)

    "Love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor full-time (Less than a year)

    Pros

    Benefits Package:
    The LogicMonitor benefits package is one of the best out there. It is clear that the company cares about the needs of its employees. Unlimited PTO and a $1k bonus for completely unplugging from work for a week!

    Stellar Team:
    Some of the brightest people I have had the privilege of working with. Everyone works hard but also likes to have a fun time in the office. I have felt comfortable talking to employees at all levels in the organization.

    Growth:
    LogicMonitor is experiencing extreme growth and is predicted to continue on this trajectory. It is exciting to be a part of an organization that is experiencing great success. LogicMonitor moves incredibly quickly and there is never a dull moment here.

    Company Culture:
    There are always events being put on and there is a lot of participation from the whole company. Happy hours, sports teams, free yoga classes, you name it!

    Location:
    LogicMonitor is headquartered in beautiful Santa Barbara, CA and has recently moved into a new office that has a balcony that looks over the whole city. The view here really never gets old.

    I really do feel lucky to have a job that makes me excited to come into work every day.

    Cons

    None that I can think of.

    Advice to Management

    Keep doing what you're doing. Continue to make LogicMonitor a place where employees feel comfortable innovating, expressing their opinions, and making an impact.


  7. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor full-time

    Pros

    Great product and amazing team.

    Cons

    Operational hiccups that with time should be easily overcome.

  8. "It's a ride"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor full-time

    Pros

    Smart folks to work with and a general attitude of just getting stuff done, especially in the technical arena. There is always work to do, but also latitude and encouragement to work on technical projects of your choosing as long as you are getting your assigned tasks and projects completed. Some major features and integrations have come from engineers doing just this.

    Cons

    It is not for the feint of heart. Things are moving fast which leads to a lack of structure. This is a positive for some but not all as it can be frustrating to not receive constant feedback. Those who work hard are generally rewarded, though not necessarily on the timeframe they may hope for.

    Advice to Management

    More formalized titles and compensation ranges


  9. Helpful (5)

    "JOB SEEKERS BEWARE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at LogicMonitor full-time

    Pros

    Great customers and great product

    Cons

    Company leadership, at all levels of the organization. Many Glassdoor reviews are only written after the company instructed employees to do so. Employees are fired regularly, not always for the right reasons. Direction of the company is in question. Employees are not told the whole truth, only what management wants them to hear. Women are not given the same opportunities. Career growth is extremely limited, as promotions are based on favoritism with upper management, and not by quality of work.


  10. Helpful (8)

    "A culture of fear is no culture at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at LogicMonitor full-time (More than a year)

    Pros

    The technology is sound, great customers, and great business opportunity.

    Cons

    Leadership, especially at the Executive level. Lack of vision, manage through fear, politics, and playing favorites. People are unduly promoted because they are personally close to management, not based on merit. People are fired for not being so, questioning direction, or providing a differing opinion. You are at a huge disadvantage if you are a woman.

    Advice to Management

    Practice what you preach, reward strong performers not sycophants, understand that employees are incentivized by opportunity, respect, and clear direction; never fear of being fired, reprimanded or belittled. Stop forcing your employees to give positive Glassdoor reviews.

    LogicMonitor Response

    Nov 15, 2017 – Founder, Chief Evangelist

    Dear Former LogicMonitor Team Member,

    As the founder, the culture of LogicMonitor is very important to me, and to the executives we hire. I presume you went to the orientation I give all new hires... More


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