LogicMonitor Reviews | Glassdoor

LogicMonitor Reviews

Updated September 17, 2018
92 reviews

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4.6
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LogicMonitor CEO Kevin McGibben
Kevin McGibben
63 Ratings

92 Employee Reviews

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Pros
  • "The company culture (which is a reflection of management);" (in 11 reviews)

  • "Great Benefits and an awesome work/life balance culture" (in 6 reviews)

Cons
  • "Company is growing like crazy, so internal processes don't always catch up in time" (in 4 reviews)

  • "Can be very fast paced, definitely have to hit the ground running" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Awesome people, great benefits, beautiful view!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor full-time

    Pros

    The people here are bright, collaborative, and embrace a big future. Everyone is working together towards a common goal and we are celebrating the many successes along the way. We work really hard but support each other and make sure to incorporate lots of laughs everyday. The office is beautiful- from the 5th floor in downtown Santa Barbara (a rare perspective) we can see the glistening Pacific ocean to the left and the Los Padres mountains to the right. The benefits are great: 100% employer paid for medical/dental/vision for employee only, stock options, daily company sponsored workouts, stocked kitchen, $100 gym/parking stipend, fun events, and professional development reimbursement.

    Cons

    With growth, comes the growing pains of needing to change to become a larger company. I see it as a unique opportunity to take initiative, grow your career and build new things!

    Advice to Management

    Stay connected with the people and keep our culture strong as we grow. Make sure that the infrastructure and people support teams grow proportionately to continue providing excellent service to our people and the business.


  2. "Talent Acquisition Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at LogicMonitor full-time (Less than a year)

    Pros

    The culture seems amazing! Everyone I've met so far are really all so positive and friendly, the team I'm with has a wonderful sense of humor and make me feel welcomed and are willing to help me when I reach out. I am really looking forward to learning more from them!

    Cons

    The parking can be a little difficult if you will be traveling by car.

  3. Helpful (1)

    "Great Perks and Team Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor full-time

    Pros

    The company offers an extensive array of perks (and takes advantage of some of Santa Barbara's natural perks too). It's obvious employees are truly valued.

    Cons

    Benefits are great, but 401(k) matching would be nice.

    Advice to Management

    Keep doing what you're doing!


  4. Helpful (1)

    "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor full-time (Less than a year)

    Pros

    1. The people and culture are phenomenal and you can tell that folks genuinely care about the company.
    2. The Austin office is in an awesome location.
    3. Steps for career growth were provided to me my first week.
    4. Learning and development is readily available for the LM product for all employees. Personal career interests and growth is supported.

    Cons

    Some changes in leadership have come through with the acquisition, but it's to be expected.

    Advice to Management

    As the office continues to grow, please continue to have company outings as it's the best way to get to know newbies as well as interact with folks your job doesn't regularly allow you to.


  5. "Weird hodgepodge of startup culture and micromanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Austin, TX
    Current Employee - Sales in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LogicMonitor full-time (Less than a year)

    Pros

    Local team is great, smart and hard working. Free beer and relaxed office. Good technology with a solid value prop.

    Cons

    Managers harass employees to be in the office 8-5 despite 99% of work being done via telepresence. No work from home policy. Lots of people quitting, starting to look like a major failure is imminent. Sales numbers are weak and lots of missed opportunity. Open format offices are distracting and cause anxiety.

    Advice to Management

    Vista (parent company) should remove the CEO immediately. He is not equipped to run a company that has the aspirations that this one does.


  6. "Interview/Onboarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Market Development Representative in Santa Barbara, CA
    Current Employee - Market Development Representative in Santa Barbara, CA
    Recommends
    Positive Outlook

    I have been working at LogicMonitor full-time (Less than a year)

    Pros

    - The interview is really thorough and really interactive
    - Really make you feel welcome and wanted
    - Onboarding seems intense, but they really set you for success
    - Fully Stocked kitchen

    Cons

    None that I can think of

    LogicMonitor Response

    Jun 21, 2018 – Sr. Manager, Talent Acquisition

    Dear Employee,
    Thank you for taking the time to share your experience with our interview and on-boarding processes. Happy to have you part of the LogicMonitor family! Please feel free to reach... More


  7. "Great Company, Great People, Great Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Development Representative in Santa Barbara, CA
    Current Employee - Market Development Representative in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor full-time (Less than a year)

    Pros

    - The people here are bright, collaborative, and want to be successful
    - Management does a great job giving and receiving consistent feedback via assigning individual mentors, weekly 1 on 1 meetings with mentor and management, and quarterly and annual reviews/scorecards.
    - Excellent on-boarding process, ongoing training and career development incentives
    - Use latest technology
    - The office is beautiful- from the 5th floor in downtown Santa Barbara (a rare perspective) we can see the glistening Pacific ocean to the left

    Cons

    Recently acquired by Vista Equity Partners, therefore, people are unsure on how new ownership will change company culture and daily roles. I see it as a unique opportunity to take initiative, grow your career and build new things!

    Advice to Management

    Stay connected with the people and keep our culture strong as we grow. Make sure that the infrastructure and people support teams grow proportionately to continue providing excellent service to our people and the business.

  8. "Challenging but fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Monitoring Engineer in Santa Barbara, CA
    Current Employee - Monitoring Engineer in Santa Barbara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LogicMonitor full-time (Less than a year)

    Pros

    Great team full of competent people, you get to build a great product that is going places. Great work life balance.

    Cons

    The company is growing up and there are some growing pains. There is some distraction and ambiguity as the company enters a new stage.

    Advice to Management

    Don't loose focus on the product. It's the biggest differentiator in a crowded and highly compeitive segment segment.

    LogicMonitor Response

    Jun 5, 2018 – Sr. Manager, Talent Acquisition

    Dear LogicMonitor Employee,

    Thank you for sharing your experiences. We are happy to hear that it's been challenging and fun for you.

    Preserving our culture is really important to us... More


  9. "Exciting, and fast paced. This organization is lean and we'll positioned in the market space."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Customer Success Manager in Austin, TX
    Current Employee - Enterprise Customer Success Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LogicMonitor (More than a year)

    Pros

    Greatest people I've ever worked with. Dynamic and adaptable, with excellent benefits to boot.

    Cons

    Requires buy-in. You're either with them it against them. There is employee churn if the fit isn't right.


  10. Helpful (2)

    "Customer Success Manager (in Austin office)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LogicMonitor full-time

    Pros

    Smart bunch of people! Impressive product! Admirable revenue growth!

    Cons

    Experience differential between headquarters and Austin office of management team. LOTS of new managers, which is part of the startup challenge, but does not seem to be enough support to properly develop solid skills. Ageism is not absent. They want experienced people but they want those same people to be young and gullible.

    Advice to Management

    LM HQ, don't let the Austin office down. Visit often, participate at all levels, talk to people. The office space is lovely but the logistics are very difficult for locals.

    LogicMonitor Response

    Apr 27, 2018 – Senior Director of People Operations

    Dear Former LogicMonitor Employee,

    Thank you for taking the time to provide this review. We very much appreciate your feedback.

    Creating an inclusive and collaborative culture where all... More


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