Does Lugg pay their employees well?

According to anonymously submitted Glassdoor reviews, Lugg employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Lugg. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lugg?

33% of Lugg employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lugg 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Lugg?

Driver (21) , Driver Helper (7) , Operations Associate (5) , Mover (4) , Truck Driver (3) , Driver/Mover (2) , Independent Contractor (2) , Load Lugger Driver (2) , Lugger (2) , Mover/Driver (2)

What are the pros of working at Lugg according to real employee reviews?

"Decent pay and only communicating with customers through chat or email." ((in 7 reviews)); "On busy days money was really good." ((in 5 reviews))

What are the cons of working at Lugg according to real employee reviews?

"Management is always on vacation." ((in 7 reviews)); "No benefits." ((in 4 reviews)); "Lugg has a small core staff of managers and a constantly rotating staff below them." ((in 3 reviews))

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Lugg

Lugg reviews

2.8

33% would recommend to a friend

(65 total reviews)

Jordan Brown

30% approve of CEO

19% positive business outlook

Ratings by category

2.7

Diversity & inclusion

2.5

Work/Life balance

2.2

Compensation and benefits

2.1

Culture & values

2.1

Senior management

2.1

Career opportunities

Lugg has an employee rating of 2.8 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

65 reviews

1.0

Apr 27, 2026

It’s not a good fit for anybody

Customer support

Recommend

CEO approval

Business Outlook

Pros

Remote work and a laptop.

Cons

No sick days. No bereavement. PTO accrues so slowly that you can barely use it. No culture, team meetings, no advancement or growth. Payroll is late

5.0

Sep 16, 2025

I was a driver/mover

Driver

Recommend

CEO approval

Business Outlook

Pros

Lots of freedom in the beginning

Cons

Structure of the app changed from hourly to commision

4.0

Sep 8, 2025

Decent company

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

Paid next day for small percentage or twice a week free

Cons

Hard to pick up shifts in the beginning. You don’t know who your partner up with or where to meet them until you agree to meet at a halfway point.

Viewing 1 - 3 of 65 Reviews

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It’s not a good fit for anybody

I was a driver/mover

Decent company

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