Lyon Workspace Products Reviews | Glassdoor

Lyon Workspace Products Reviews

Updated June 13, 2017
24 reviews

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2.5
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Peter Washington
17 Ratings

24 Employee Reviews

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  1. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Oklahoma City, OK
    Former Employee - District Sales Manager in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lyon Workspace Products full-time (More than 10 years)

    Pros

    Excellent product line and well recognized in the marketplace.

    Cons

    Several product groups needed to be completely re-engineered for today's market place.

    Advice to Management

    Listen to field sales personnel on product additions and improvements.


  2. "Great procucts"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Blue Springs, MO
    Former Employee - Anonymous Employee in Blue Springs, MO

    I worked at Lyon Workspace Products (Less than a year)

    Pros

    Great quality products valued added

    Cons

    Not enough employees to support the customers

  3. "Sold el lockers, industrial storage equipment and workplace furniture in a large Texas territory."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Austin, TX
    Former Employee - District Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook

    I worked at Lyon Workspace Products full-time (More than 10 years)

    Pros

    Lyon was a great company with a brand recognition name for quality and durability. Wide product line unmatched in the industry.

    Cons

    Limited growth opportunities, downsizing began after bankruptcy.

    Advice to Management

    With the large product offering I believe they need more feet on the streets to meet customers face to face on a regular basis.


  4. "God Bless the ghosts of Lyon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Los Angeles, CA
    Former Employee - District Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lyon Workspace Products full-time (More than 10 years)

    Pros

    Great company with a rich history, People for the most part a good people from the heartland. Lots of products to fill storage solution needs,. Even though my position was recently eliminated coming out of bankruptcy I was given a great severance package to carry me through to my next position the owners care about people.

    Cons

    Plain and simple lack of knowledge and lack of leadership from theTop. mode and there is no sales plan for the future. The total philosophy now is to cut costs to be profitable and there is no direction on how to be sucesesful selling, there was some direction on selling from a couple regional managers but they were cut because they did not go along with the cost cutting phylosphy

    Advice to Management

    The owners should take charge again and listen more to the regional managers the people put in charge will slowly bring you down to a 40 million dollar company. You need to make him listen to advice from experienced people.
    they do not have the experience needed The leadership style sucks big time. You have a company walking around in fear. Leadership by fear is not leadership ....


  5. "Peter Washington strictly a bean counter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in San Francisco, CA
    Former Employee - District Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lyon Workspace Products full-time (More than 10 years)

    Pros

    Great products, excellent sales force

    Cons

    Lousy management more interested in micro managing the sales force than paying a decent wage/commission to encourage hard successful work.

    Advice to Management

    Turn lose your sales force to do what they know how to do SELL. Not waste time with useless reports.


  6. Helpful (1)

    "Terrible management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Dallas, TX
    Former Employee - District Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyon Workspace Products full-time (More than a year)

    Pros

    The only Pro is that you get a paycheck.

    Cons

    No direction from ownership, management. They work in a 100 year old building that is in dis-repair, and that is an indication of how much they care. There are some great people there, but the upper management and the old owner don't know what they're doing. Things have changed, they havent

    Advice to Management

    Retire.


  7. Helpful (1)

    "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in San Antonio, TX
    Current Employee - District Manager in San Antonio, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Excellent insurance, broad product line.

    Cons

    Very high turnover in inside and outside sales. Currently their are 14 openings throughout the country. Some in major markets. Lyon seems not to care about these open territories

    Advice to Management

    Respect and value your people first. Spend time developing and updating the current product line.

  8. "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Lubbock, TX
    Current Employee - District Manager in Lubbock, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A broad selection of engineered industrial storage products.

    Cons

    Management has no respect for district managers. District mangers are pawns in a chess game. Good district managers eventually leave for better opporutnities.

    Advice to Management

    Treat your people like you want to be treated. Stop treating district managers like they were children.


  9. "Not bad, but a constant moving target"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lyon Workspace Products full-time

    Pros

    You have the ability to build your own territory and customer base. Flexibility to build your own schedule within reason. Good middle management.

    Cons

    Arbitrary quotas, sales people are dealing with too many other things than sales. (tons of paperwork) Base pay is not in line with others in the industry. Territories continue to shift, making it more difficult to build and maintain your customer base. Lots of work outside of standard business hours.

    Advice to Management

    Cut down on the paperwork and allow your sales people to sell. Do what you can to finalize the reorganization as soon as you can, it is still making the customer base a bit nervous.


  10. Helpful (3)

    "This company brings dysfunctional to a whole new level..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyon Workspace Products full-time

    Pros

    The list of pros is short but previous reviews about some degree of schedule flexibility, the company car, and the fact that you collect a paycheck are all valid. Don't be fooled by the promise of high commission payouts- you have minimum monthly quotas to meet first, and unless you have an established territory (which is nearly impossible with the constant redefining of areas) you're never going to collect a substantial commission check. And let's not forget the fact that you also get your allowable commission money docked if you give additional discounting to a customer in an effort to try and close a sale, which you almost always have to do if you want any business based on the company's less than transparent pricing structure. Insurance is now a high deductible plan and some of the cost burden has been passed on to the employees, which is understandable with the current economic climate, but when the base salary is already low by industry standards it's essentially a deduction in pay, not a benefit.

    Cons

    There really are too many to list. The company's recent bankruptcy and subsequent restructuring did little to help the reputation for poor quality, high pricing, late delivery, and high sales turnover that had already been established years before they filed for Chapter 11. Customers have been angry for a very long time and as a District Manager visiting these accounts you can expect to get reamed out, laughed at when you ask them for a chance at earning their business again, given the cold shoulder until you stop contacting them, or some combination of all of that. The home office in Illinois loves to pass all accountability back onto their field personnel or even the customers themselves because they point blank just don't appear to care and seem to only want to end their day and go home- they don't have to go and face these customers in person, so their attitude comes off as bitter, rigid and unsympathetic. The prevailing opinion is that it is "inside" sales vs. "outside" sales and as a result morale is exceedingly low from both camps. Communication from the top down is nearly non-existent resulting in a rampant rumor mill and concern that your job is on the line because of the constant changes made, most of which are closely guarded secrets until the rumors get out of control and have to be addressed. Upper management is rarely helpful and some of them are so mired in the politics that have existed within the company for years that you can't trust them even when they do communicate. Distrust exists among the sales force as well since the territory lines are constantly shifting and it's a culture of "every man for himself" as some try and meet the unattainable established quotas by pilfering sales from others. Some Regional Managers let this happen with the District Managers they prefer, or to buffer their region's numbers. The product offerings compared to the competition are weak and marketing planning and execution is awful- no innovation from a company in a time where it is a necessity to stay relevant won't earn you any more credibility with your customer base.

    Advice to Management

    Take a look closer to home for where the problems lie and stop allowing the blame to be put on your sales personnel for everything- there are many more factors that have led the company down its current day path. Concentrate on areas that aren't successful and actually drill down to the problem instead of just combining them into larger territories where the accounts that don't give enough business will hopefully just disappear. Make your intentions for the future of the company and the direction that you want to take with it clear with your employees and your customers and put an end to the gossip once and for all. Promote a team atmosphere and focus on regaining trust of the company both internally and externally. Or just cut your losses, salvage your investment by leaning everything out as much as possible to swing the company well within the black, sell to the competition, and call it a day.


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