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Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great people to work with" (in 13 reviews)
- "Unlimited PTO!" (in 6 reviews)
- "M1 has a great culture and you get to work with some very talented people." (in 5 reviews)
- "Unlimited PTO was nice, when you actually get the chance to use it." (in 4 reviews)
- "team initiatives, so you really get to work with everyone and get to know everyone" (in 3 reviews)
- "Benefits are not on par with larger companies in same space just yet" (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of M1 and is not affected by filters.
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Found 56 of over 64 reviews
Updated Aug 12, 2023
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Jul 7, 2023Sr Data AnalystCurrent Employee, more than 1 year
-Co-workers are very intelligent and data-driven -Clear communication from leadership -Remote work, flexible hours, unlimited PTO -Strong development opportunities
-M1 moves very quickly to release new products, which can cause stress to hit deadlines1
- 5.0Apr 21, 2023Anonymous EmployeeCurrent Employee, more than 1 yearChicago, IL
Sometimes it feels like it's not 'cool' to like where you work - but when I compare M1 to other jobs I've had, my time at M1 has easily been the most positive and enriching experience from the set. Why? [1. The people are great] - My immediate team is trusting and collaborative, and the greater M1 community (including leadership) is filled with engaged, talented, and compassionate people. I learn a lot from my coworkers and enjoy them. [2. The work is fun] - I'm challenged and excited by most projects. I see growth in my work. Volume ebbs and flows (sometimes it's 'down time', sometimes it's 'go time', and I like that). I'm able to take time off as-needed. [3. Comfortable comp] - I was happy with my initial offer *and* have received raises over time that feel in-step with my increasing experience and value. [4. Transparency] - I feel like line-of-sight at M1 is really good. Information is shared openly and there are lots of opportunities to give feedback.
It's realistic to say that there have been some lows. Being at a younger company has meant some unsteadiness around key moments, building from scratch, facing failures, and learning to work together. Individuals' experiences can and do vary greatly - on the whole, mine has been very good.1
M1 Reviews FAQs
M1 has an overall rating of 4.0 out of 5, based on over 64 reviews left anonymously by employees. 84% of employees would recommend working at M1 to a friend and 70% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
84% of M1 employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated M1 4.3 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.