Does MSLA pay their employees well?

According to anonymously submitted Glassdoor reviews, MSLA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at MSLA. This rating has been stable over the past 12 months.

How satisfied are employees working at MSLA?

26% of MSLA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSLA 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at MSLA?

Case Coordinator (5) , Medical Records (2) , Medical Records Sorter (2)

What are the pros of working at MSLA according to real employee reviews?

"If you're nice and eager the first week, the people there will reciprocate." ((in 4 reviews))

What are the cons of working at MSLA according to real employee reviews?

"The management is terrible very unprofessional and for that reason the employees quite after an average of 2 years" ((in 11 reviews)); "There is absolutely no training except for the leads who try to help and are so obviously bombarded even though they try to hide it." ((in 4 reviews)); "Supervisors Micro manage, minimal pay without raises, expect employees to work themselves to the limit for Bad pay and benefits." ((in 3 reviews))

What are employees saying about MSLA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSLA layoffs and their outlook for job security at MSLA in 2026.

What are the top reviewed MSLA locations?

Pasadena , Cypress , Tampa , Los Angeles , Sacramento

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MSLA

MSLA reviews

2.6

26% would recommend to a friend

(63 total reviews)

Michael Lambert

35% approve of CEO

28% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Work/Life balance

2.7

Culture & values

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

MSLA has an employee rating of 2.6 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MSLA employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

63 reviews

3.0

May 15, 2025

Ok company

Medical records technician

Recommend

CEO approval

Business Outlook

Pros

Wonderful co-workers, spacious office. Team players

Cons

A lot of changing last minute. Quantity over quality, acquisition happened and a lot of layoffs began.

3.0

Jun 28, 2024

It Was Okay

General medicine medical report reviewer

Recommend

CEO approval

Business Outlook

Pros

Supervisors were really patient during the 2 month employment training and were always available to answer any questions after that period. In addition to being helpful, they provided very constructive feedback.

Cons

Poor communication from upper management. Was told that a pay raise would occur after the training window but it never happened.

1.0

Sep 20, 2022

csr

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

schedule was good for flexibility

Cons

pay opportunity to move up

Viewing 1 - 3 of 63 Reviews

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