MSM Reviews | Glassdoor

MSM Reviews

Updated May 15, 2017
18 reviews

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Full-time Part-time

4.4
Star Star Star Star Star
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Barry D. Haberman
13 Ratings

18 Employee Reviews

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  1. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing in Orange, CA
    Former Employee - Billing in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MSM full-time (More than 3 years)

    Pros

    Great company to work with - solid benefits, great management, cool monthly meetings / benefits. Feels like family. High bonus opportunity.

    Cons

    None available at this time.

    Advice to Management

    Keep doing what you're doing, keep employees happy. Great place to work!


  2. "Excellent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Followup Representative in Orange, CA
    Former Employee - Insurance Followup Representative in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MSM full-time (More than 3 years)

    Pros

    Caring management, education driven, they want you to succeed at your job, very mindful of employees needs

    Cons

    A little bit of favoritism, but honestly not enough to deter me from working there again.

    Advice to Management

    Keep being mindful of your employees needs.


  3. "Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSM full-time (More than 3 years)

    Pros

    Management is very strong, flexible and places a high value on work life balance. It is a joy to for this company.

    Cons

    It takes time to advance your career, but I believe there will be more opportunities for growth within the next few years.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "A great team to be a part of!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Follow-Up Representative in Orange, CA
    Current Employee - Follow-Up Representative in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSM full-time (More than 3 years)

    Pros

    Great training program
    Good benefits
    Strong team oriented environment
    Medium size company with small company feel
    Professional and ethical company

    Cons

    There are really no obvious cons at this time, I love coming to work! We are growing and if you don't want to work hard this isn't the company for you.

    Advice to Management

    Let's keep it going! The future looks bright!!


  6. Helpful (1)

    "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSM full-time (More than 5 years)

    Pros

    MSM offers its employees many oppurtunities for training and education to further their career in the medical billing field. Management truly cares about the employees and rewards everyone who demonstrates hard work and commitment to their job. I feel appreciated for what I do and appreciate that I can offer suggestions and be listened to. Very relaxed atmosphere to work in. I really believe that MSM cares about its employees and I feel fortunate to be a part of the company.

    Cons

    I do not have any cons at this time.


  7. "This is an excellent company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSM full-time (More than a year)

    Pros

    Management knows you by name, rewards you, and makes you feel truly appreciated if you work hard. The company is headed in a great direction. Fellow employees are always ready and willing to help with projects. I love the team-oriented atmosphere here and the fact that I know most of my employees.

    Cons

    There are no noticeable downsides. To new hires or applicants, I'd just say to be prepared to learn a lot about the medical billing industry quickly. If you're a fast learner, you'll have a great advantage.

    Advice to Management

    Keep up the great work! I truly enjoy coming to work every day.


  8. Helpful (1)

    "Amazing place to learn all aspects of medical practice mgmt. Working here will undoubtedly help you grow professionally."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSM full-time (More than a year)

    Pros

    You know you are a valued employee, and the managers strive to share their knowledge and help you grow professionally.

    Cons

    Since the company is fairly small, growth can be limited to gaining skills and knowledge, which is important, but separate from growth in salary and title.

    Advice to Management

    As the company grows-and it will grow-ensure that advancement opportunities grow as well.


  9. "Current Long Term Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Representative - Team Lead in Orange, CA
    Current Employee - Patient Representative - Team Lead in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MSM full-time (More than 10 years)

    Pros

    Good working relationships with co-workers. Ideas and suggestions are taken seriously. Benefit package and bonus is generous and rarely found at other companies for staff level employees.

    Cons

    Small company sometimes can be a drawback, but has upside as well. Increases are not on a regular basis, but are generous when they do come.

    Advice to Management

    Clear definition of job responsibilities and tasks, with a current job description is necessary to be sure that clients needs are being met.


  10. Helpful (1)

    "Unrewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multiple in Orange, CA
    Former Employee - Multiple in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MSM full-time (More than 3 years)

    Pros

    Office is new and space is nice

    Cons

    Family run business where bias is shown, compensation is low, management does not appreciate their employees, relationships with clients are not well maintained resulting in a loss of business, HR is unprofessional, upper management shows very little leadership

    Advice to Management

    Hire back your COO and restructure your organization. Hire qualified managers, especially in the HR department. Show some loyalty and appreciation for those that work hard for your company. By hiring and the quickly firing so many people within the management structure, you are lowering the morale of your company.

    MSM Response

    Jun 28, 2013 – Marketing Manager

    Hello there- I am sorry to hear that your experience at MSM was not all that you had hoped it would be. Thank you for your feedback- It is good to hear constructive criticism so we can learn and ... More


  11. "MSM was a fantastic place to work with great people and an even better atmosphere."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    No opinion of CEO

    Pros

    MSM is a very young and fast-paced company. The assignments are always evolving or changing so things typically do not get boring.

    Cons

    In my time there, there weren't many downsides. The only drawback would be limited potential growth due to the size of the company

    MSM Response

    Jun 28, 2013 – Marketing Manager

    Hello to you! Thanks very much for your kind words regarding your experience at MSM. We hope you are doing well. Feel free to keep in touch and drop us a line any time info@msmnet.com ... More


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