Make reviews

3.3

47% would recommend to a friend

(93 total reviews)

Fabian Q. Veit

55% approve of CEO

44% positive business outlook

Make has an employee rating of 3.3 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Make employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

93 reviews
2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Smart, capable, and supportive people across teams. - The product itself is great and has huge potential. - Salary, flexibility, benefits, and a lot of ownership. - Many people internally still care deeply about the company and try to improve things.

Cons

I don’t have much to add to many of the recent reviews, other than confirming that these issues are real. It’s heartbreaking to see what the company and its culture have turned into.

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Make Response
1w
Still a current Maker who cares enough to write this. That matters! Smart people, a product with real potential and nice colleagues who still care. You clearly see what Make can be and that is an environment we are building. Radical Candor runs both ways. Receiving difficult feedback without routing around it is the standard at every level, leadership included. Where that hasn't held, it's a real gap. Make shifted to a high-performance model built around five operating principles: Extreme Ownership, Get It Done, Craftsmanship, Radical Candor, Embrace Change. Not every experience of that shift has been smooth, and we are constantly trying to improve it. Thank you for writing this. People who still care are exactly who we want to hear from. You can definitely always reach us at people@make.com if you're open to sharing more.
1.0
May 21, 2026

Not good now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool product that still has real potential in the age of AI. There are some really great people here, especially on the sales team. Compensation can be good.

Cons

The company has been hiding bad execution for years behind the organic growth of its selfserve business. Good data, working systems, a real digital marketing strategy, none of this was ever put in place. Leadership was more interested in small intimate dinners and events than in generating real demand. Pricing differentiation has been a known problem for years and nothing has ever been done about it. This was okay when there were no real competitors. That changed last year. The company lost its influencers, its growth, and AI tools are now eating into the product value. But the company does not even have the basic things in place to understand what happened or what is needed to fix it. Now they are trying to act like a high growth company for the first time and it is not going well. They cut 15% of the workforce and tried to keep it quiet, which caused one week of panic and rumors. They could not even execute a simple layoff. The values they introduced, extreme ownership, get it done, craftsmanship, these just became ways to overload the employees while the executives do not follow them at all. No ownership of poorly executed layoffs, no getting it done for marketing growth or systems improvement, no craftsmanship in what is being launched because everything comes out rushed and incomplete. You always feel like you are failing and it is not good enough even when you give everything. Everyone at Make feels like they are not good enough no matter how hard they work. The company asks everything from you but does not hold itself to the same standard, and instead of recognizing the effort, they just tell you how bad everything is and how everyone needs to do more.

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Make Response
1w
This is a substantive critique and it deserves a direct response. On the values: Extreme Ownership, Get It Done, Craftsmanship set a genuinely high bar and it applies to everyone at Make, leadership included. Make is a high-performance environment. That won't change. Where the bar hasn't been applied consistently across levels, that's the part worth addressing directly. On the restructuring: every person affected received a direct conversation, clear reasoning, and fair compensation. Individual support was in place throughout. Where the experience felt different from that, we want to understand the specifics. On performance expectations: high standards and recognizing genuine effort aren't in conflict. Where they've felt like opposites, something in how the standard is being applied deserves a direct look. The advice here is worth taking to the top. Reach us at people@make.com.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

macbook benefits parking nice office free use of make

Cons

incompétent leadership no vision and strategy catastrofic People team, unaware of nothing

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Make Response
1w
Thank you for the feedback. Competent leadership, clear strategy, and a People team that's actually useful - those aren't nice-to-haves. If that's not the experience, it matters to us and we would be grateful if you're open to sharing more. Reach us anytime at people@make.com.
Viewing 1 - 3 of 93 Reviews

Glassdoor has 119 Make reviews submitted anonymously by Make employees. Read employee reviews and ratings on Glassdoor to decide if Make is right for you.