Maple reviews

3.9

62% would recommend to a friend

(67 total reviews)

Dr. Brett Belchetz

100% approve of CEO

65% positive business outlook

Maple has an employee rating of 3.9 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maple employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
1.0
Nov 4, 2022

A company to be avoided

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent product but nothing to write home about.

Cons

I was a leader at Maple and was told to have my team write positive reviews to flush out the negative ones. I'm not generally someone who leaves reviews (good or bad) but feel I have no choice but to warn others about this company and what it's actually like to work there. The culture at Maple is extremely toxic. Senior Leadership preaches about how much they care about their employees but in reality the only people that matter are those at the very top. There is zero autonomy. Even the smallest decisions must be approved by Executive Leadership who will question everything and thus delay any real progress from happening. External emails must be drafted and reviewed by management before being sent. The founders are completely disconnected from the employees. The only interaction they have with anyone other than VPs and above is a 15 min coffee chat during onboarding. This is the only time you will ever speak with them. Work life balance is non-existent. You will receive non-stop Slack messages on holidays, weekends, PTO, etc. I received a message from my boss at 10pm on Dec 23rd asking that I ping an associate level employee to respond to a non-urgent client email - my boss saw nothing wrong with this request. Leadership is vindictive, reactionary, and cowardice. Mistakes are quickly and publicly called out and the blame is placed on whoever is caught in the line of fire. Mistakes are not used as coaching or learning opportunities but as a way to make others fearful of anything less than perfection. Employees are not allowed to interact with leaders in other departments. Doing so will result in a very aggressive Slack message from your department head telling you to not bother them because they're "too busy". Different perspectives and opinions are discouraged, proposed suggestions are immediately shut down as wrong, and curiosity to any degree is dismissed as being "above your pay grade". Clients are regularly lied to under the justification that they are a private company and therefore don't need to prove or disclose anything. Contracts (both internal and external) are backed out of/changed mid term. There are so many incredible companies out there that will value your contributions. Joining Maple will be a huge mistake - I guarantee it.

2.0
May 15, 2022

Toxic culture, high workload, low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Some really great people work at Maple -Learning about healthcare is interesting -Telemedicine can really help people

Cons

-High workload (working into the night, weekends). Low salaries and no overtime pay. -Intense and unpredictable micromanagement; your work is picked apart based on whims and power plays. -Bullies in upper management poison the well, make everyone walk on eggshells. -Cognitive dissonance of promoting the ROI of mentally healthy employees while our own mental health was suffering. -Personally: my mental health took a nosedive while working at Maple. I'd often close my laptop at the end of the day and sob. I was unable to sleep because I was stressed about projects. My priorly diagnosed mental illnesses either resurfaced or worsened over the course of working at Maple.

2.0
Aug 5, 2021

I didn't know how bad it really was until I left

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health benefits package Generous gift basket at Christmas time Convenient downtown Toronto office location

Cons

I really wasn't sure how or even if I was going to write this review but the way I was treated after I put in my notice was all the convincing I needed. Like you probably are now, I looked at the negative reviews calling Maple "toxic" and figured they were just from disgruntled folks exaggerating to bash the company. However after spending long enough here, any observant person would realize that word actually perfectly describes how some teams in this place operate. Let me give some examples. In my department (but admittedly not everywhere) work-life balance was non-existent. They use that term a lot when talking about their culture, but as an entry level employee you are expected to work 55+ hour weeks, evenings and weekends, or be reprimanded for not being a team player. Bringing this concern up to management results in them either moving the goalposts on when it would be fixed or gas-lighting you with “this is what working at a startup is like”. Senior management regularly gives critical feedback and picks apart an individual’s work in public Slack channels, calling it “how we learn and grow” despite requesting to have feedback provided privately. You are given absolutely zero trust or autonomy and micromanaged incessantly. Virtually every little thing you do requires approval, proof-reading, or a team discussion and it absolutely destroys productivity. Certain roles in the company were created with zero career path planned, and attempts to explore other roles within Maple and how to develop the skills they require are effectively stonewalled. When you eventually put in your notice to leave Maple, HR will ask you for some parting words to share with the company in the email announcing your departure. Don’t expect them to actually use your words though. Despite how positive and grateful you may have been in your response, they’ll just re-write it to suit their narrative to the company on why you’re leaving. That’s the type of place this is - they use all the nice HR buzzwords and make it seem like they care about people but in reality they only care about protecting their little clique. If any current employees reading this are surprised or confused, I implore you to pay attention. Speak to people outside of your department and learn what their experience is like. Listen for authenticity when they tell you that everything’s “great” at work. Some of you have fantastic managers who are amazing people that really care about you and your progress. But I know a number of you I spoke to before I left don’t feel that way. Have the courage to speak up, or if you don’t feel it’s going to change - just leave. You deserve better. To anyone considering working here, take my comments for what they’re worth. This is a 100% honest and objective account of my time here. Despite the above, I will say that if you are lucky enough to end up in the right reporting chain there is a really good chance many of the cons I’ve listed won’t apply to you and you will have a positive overall experience. You might even call it a great one. But if you aren’t so fortunate, your mileage will absolutely vary. Only you can decide if that’s worth the risk to you.

Viewing 1 - 3 of 67 Reviews

Glassdoor has 74 Maple reviews submitted anonymously by Maple employees. Read employee reviews and ratings on Glassdoor to decide if Maple is right for you.