Marc Jacobs Reviews | Glassdoor

Marc Jacobs Reviews

Updated 4 Oct 2019

To filter reviews, or .

3.3
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
70%
Approve of CEO
Marc Jacobs CEO Eric Marechalle  (no image)
Eric Marechalle
11 Ratings
Pros
  • "Great people for the most part, sample sales(in 16 reviews)

  • "trusted me with a good amount of work and fun work environment(in 14 reviews)

Cons
  • "Long hours and sometimes very stressful but expected(in 18 reviews)

  • "Too many mixed messages coming from upper management if any message at all(in 13 reviews)

More Pros and Cons
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marc Jacobs full-time

    Pros

    A lot of opportunity to grow within the company and/or within the LVMH brand. Very collaborative work environment. Great employee discounts. Diverse and very inclusive environment. Fantastic benefits & 401k option. Fun product :)

    Cons

    It's a scrappy very 'hands on' environment, which is not for everyone. But if you really want to own your own projects and roll up your sleeves, you will be in the right place.

    Marc Jacobs2019-10-04
  2. Helpful (1)

    "awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marc Jacobs part-time for more than 3 years

    Pros

    friendly, caring, fun, appreciative

    Cons

    long hours, nights and weekends

    Continue reading
    Marc Jacobs2019-07-19
  3. "Top Heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vip in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Marc Jacobs full-time for more than 3 years

    Pros

    Still In demand in industry

    Cons

    Need to invest more in middle management

    Marc Jacobs2019-07-31
  4. "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandiser in New York, NY

    I worked at Marc Jacobs full-time for more than 3 years

    Pros

    - discounts, sample sales - casual work environment - friendly co-workers

    Cons

    - little to no communication with upper management - long hours

    Marc Jacobs2019-06-11
  5. "An established brand that still feels a little like a startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Marc Jacobs full-time for less than a year

    Pros

    You get to work on a lot of exciting projects

    Cons

    A little disorganized and very top-down style management

    Continue reading
    Marc Jacobs2019-04-19
  6. Helpful (1)

    "Would Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Marketing Executive in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marc Jacobs full-time for more than 3 years

    Pros

    great company environment, friendly co-workers

    Cons

    long hours, very long commute

    Marc Jacobs2019-01-26
  7. Helpful (1)

    "Not a lot of room for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Marc Jacobs full-time

    Pros

    The product is great and so are the people

    Cons

    There was a lot of change, the future direction of the company was very unclear. Some of the people I worked with were not the brightest. Not a lot of room for advancement.

    Marc Jacobs2019-01-25
  8. Helpful (7)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Marc Jacobs full-time

    Pros

    Stellar benefits, okay discount on product

    Cons

    Horrible leadership... company is more concerned with hiring young GMs instead of finding quality and tenured talent with a history of success. Company fails to listen to stores requests and consistently blames people at the bottom when the stores are unproductive. Little growth opportunities despite being in an enormous parent company of LVMH. HR is inaccessible and does not support associates. Brand has no idea who the customer is or what they want but continues to blame the retail locations for declining sales (even though we make countless requests for what can be done to improve sales... these requests go unfulfilled). Poor communication from the top and even worse laterally across store teams.

    Marc Jacobs2018-09-20
  9. "A mixed bag, very endearing place to work none the less"

    StarStarStarStarStar
    Marc By Marc Jacobs Mid-level Manager in New York, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Marc Jacobs for more than 3 years

    Pros

    Very creative people Awesome neighborhood (soho)

    Cons

    unstructured turmoil at the top cultural tensions

    Marc Jacobs2018-08-06
  10. "Declining"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marc Jacobs full-time for more than 3 years

    Pros

    At one point the company had great product and potential

    Cons

    Lack of leadership, employees are not empowered.

    Marc Jacobs2018-06-17
Found 125 reviews