Maximizer Software Reviews | Glassdoor

Maximizer Software Reviews

Updated February 28, 2017
16 reviews

Filter

Filter

Full-time Part-time

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Vivek Thomas
10 Ratings

16 Employee Reviews

Sort: Popular Rating Date

  1. "Business development manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Small company and will have opportunity to learn

    Cons

    Regional management wasn't good enough

    Advice to Management

    Please take time and hire qualified people for regional management


  2. "DO NOT WORK HERE IF YOU VALUE YOUR CAREER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Marketing in Vancouver, BC (Canada)
    Former Employee - Product Marketing in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Maximizer Software full-time (Less than a year)

    Pros

    I can't see any. People that work here quit without a new role lined up. That says a lot.

    Cons

    Tyrant Management Style, Extremely long hours - uncompensated. Dinosaur Product with dinosaur Management.

    Advice to Management

    The product is dated...


  3. "Lots of learnings and friendly coworkers"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Maximizer Software full-time

    Pros

    - Great team environment, friendly coworkers and fun working environment
    - Caring managers
    - Stable company that has been in the industry for 30 years
    - Great learnings, employees have opportunities to take ownerships
    - Complementary employee parking

    Cons

    - Heavier work load than the public sector but it's actually a good thing because employee can learn more things and able to take ownerships

    Advice to Management

    - So far I really enjoy working my time at Maximizer, like taking challenges taking ownerships


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Things Are Looking Up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maximizer Software full-time (More than 5 years)

    Pros

    - Great People, they hire the personalities first and skills second. Lots of passion and a great family feel.
    - Flexibility - Remote working and flexible hours allow me to balance my personal and professional needs.
    - Although not the quickest to make all necessary changes there is an appetite to make changes and growth path is on the horizon.

    Cons

    - Good, smart managers but need to be able to plan and execute faster.
    - No profit sharing for employees, but salaries aren't bad in comparison to local industry.
    - Feels stable financially but some times lack of resources appears to slow growth and change.

    Advice to Management

    Better, straight line communication and make confident decisions faster once all information is available. There is no perfect way to make a decision but with all of the experience and knowledge around them they could easily do better.


  6. "Big things ahead for the little company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maximizer Software full-time (Less than a year)

    Pros

    The company is relatively stable despite the competitive market and has a lot of potential for the future. Hard choices were made a few years ago to let go some of the old-guard, leaving behind a solid team who have good ideas, strong passion, and a desire to make the company agile and competitive. There is a lot of technical debt, but there is a clear path to deal with it. More recent releases of the product show a more focused plan.

    Cons

    Benefits and salary are improving and are average. However, the company is profitable so there is no worry about whether you can collect your paycheque. Analysis paralysis has hampered the company making leaps forward, but motivated people can influence the company quite easily.

    Advice to Management

    Innovation requires taking risks. Focus!


  7. "Underdog"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relatively stable company which have been around from the early days of the world wide web. Very dedicated employees, many of whom have 10+ years of experience with the company.

    Cons

    The company operates in a very competitive market space against some of the titans of CRM solutions. In its 30-year history it has been able to survive in this competitive space but is increasingly challenged by modern SaaS offerings.


  8. "Stable organization in a competitive marketspace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -everyone friendly and generally helpful
    -open concept office which can get loud, but promotes conversation amongst employees
    -bosses don't micromanage and you never have to look over your shoulder to see who's watching
    -stable company
    -convenient location
    -very accommodating to personal requests

    Cons

    -not enough emphasis on advertising
    -product looks outdated even though functionality is good
    -company sells software in a very competitive market
    -internal processes end up being obstacles in sales cycle
    -pay not enough to support life in Vancouver

    Advice to Management

    Take a more macro look at the industry and our place within it. Realize that even the way the product looks is very important. Key technology partnerships required to be successful in new technology industry. Management should leverage their reputation in the industry to create new strategic initiatives designed to increase product awareness. Salesforce and the other 'big' CRMs are not going away and Maximizer can't keep up.


  9. "Maximizer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Vancouver, BC (Canada)
    Former Employee - Account Manager in Vancouver, BC (Canada)
    Disapproves of CEO

    Pros

    great company, great culture, nice office

    Cons

    too unorganized, upper management is a nightmare


  10. Helpful (2)

    "Tough sell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Maximizer Software (More than a year)

    Pros

    Nothing much, average benefits, non-competitive salary. The people who work there are good to work with, nice to talk to.

    Cons

    Where do I start? The first impression you get from this place is "wow" what a great company to work for, with all these exciting goals, features, projects. Once you get in, you quickly realize they just grind you on a cheese grater until you bleed and die.

    They task employees with projects that have little to no information regarding it. Because the President wanted this to happen, so senior management pushes that down towards employees. Sad thing is, senior management are all yes people except for 1 or 2. They never say no to his ideas. And most of the time, those ideas are not realistic at all, looking at the time and cost. And also, note that he's not always in the office, why? Not sure...

    Senior management pushes forward with these unrealistic ideas to implement with no hesitation. First, they don't even have the skill sets, experience, or knowledge to do it. Second, they expect the people in their own team to do the work without much guidance or information, and expect them to just figure it out themselves. No support at all from management. There's no career support, even though you expressed what you're interested in doing or learning. There's no support in terms of work load or the project itself. Good luck trying to get help from directors or VPs. Some directors perform horribly, can't meet their targets or goals for a good year, and yet somehow they managed to not get fired, but someone in their team gets fired. Which seems like someone is the scapegoat for it, but it won't be managers. Directors also can't seem to manage a team properly. They create no team atmosphere, they just assign the tasks and go away.

    If you have any issues, and you bring it up to HR, he really does nothing for you other than to listen to your problems and brush you off once you step out of his office. I haven't seen him bring the employee issues up to the President. Even if he did, nothing was done about it.

    In terms of the product itself, yeah, it might have been great and was the first place winner, but that was 20 years ago. Look at the other CRMs, they're much more intuitive than Maximizer. How they market Maximizer, is putting lipstick on a pig. It's still horrible and ugly after you take the lipstick off. The person who does UI and UX has been there for a good 10 years in the same position! And what "improvements" has he done for the past 10 years? Patched up fixes here and there. There hasn't been an actual revamp of the product. The product looks like its from Windows 97! Way to go to spend a lot of money redesigning the logo and the website, but yet, you've neglected your own product. Shouldn't that come first? Why put so much effort marketing something if you got nothing great behind it? It just comes with disappointment and resentment from customers.

    The owner, is also the owner of a major real estate developer in Vancouver. He's never around, and he'll pop by once in a while to see how things are going. Honestly, he probably doesn't care, because his real estate projects makes him millions compared to Maximizer. And this attitude shows from top down, starting with the president. As long as it doesn't lose money and sink in the red, he's totally fine with whatever this company does. Basically, this company feels like it is a wealthy person's toy company, they're just playing around with no real intensions of doing something great with it.

    The space also seems very dead. You may think it is lively, but it's not. Most of the people there, who have been working there for a long time, are people who want a stable job, don't want to move up in the company, with no aspirations or goals. Sadly, Maximizer hires great people, but they're walking out the door really quick. The ones left behind... well... they just want a job.

    There were times where people were let go with no apparent reason (who were not in a sales job). In the past, I've seen a constant turn over, where at least one employee leaves every month. They're also off to better jobs with higher pay.

    Advice to Management

    I think management needs to redesign the product. It's not going to go anywhere. It needs to redesign from scratch. Spend that money, it will go a long way. Treat your employees right, the company will go a long way. Management needs to decide who is actually works, and works well and performs.


  11. "Just Don't."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Maximizer Software full-time

    Pros

    There are some good people who want to do good things. The customer base is loyal. Their foray into wealth management has great promise. Their focus on customer service will serve them and their customers well. Their professional services team is top notch. The product design, although unconventional (or perhaps too conventional?) is efficient for customers.

    Cons

    The product architecture needs a rewrite to help their own dev team to deliver functionality the customers want. Although the software is fine for customers, there are major architectural weaknesses caused by design failures carried forward over the last 20 years. They need to recognize that an integration ecosystem is critical to CRM and stop treating it like an afterthought. They need a new president who can inspire them to do great things and not bury everyone in spreadsheets. They need new investment from their owner, who seems to care little about what happens as long as they're not bleeding cash. Their marketing investment is inconsequential, although their marketing people are strong...they just don't have the resources to cut through the noise of the market. They need to focus limited resources on their key vertical market in Wealth Management. They need to stop monkeying around with their sales team and blaming them for their woes. They are a revolving door for employees that has literally become a local industry joke for how predictable this has become. Their owner will let them wither and die, and their current president will continue to drive them into the ground through his ego and fear.

    Advice to Management

    Go work for someone else. You will be better off in your career and your personal life. Stop holding on to your job for fear of change. There are other employers out there who will appreciate you and give you the resources you need to do your job well. This is not the place for you, and you know it.



Showing 16 of 17 reviews
Reset Filters