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Mercedes-Benz USA

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Mercedes-Benz USA

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Mercedes-Benz USA Reviews

Updated Mar 22, 2023

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Found 699 of over 816 reviews
3.8
66% Recommend to a Friend
Mercedes-Benz USA CEO Dimitris Psillakis
68% Approve of CEO

Found 692 of over 816 reviews

3.8
66%
Recommend to a Friend
68%
Approve of CEO
Mercedes-Benz USA CEO Dimitris Psillakis
Dimitris Psillakis
30 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Mercedes-Benz USA and is not affected by filters.

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  1. 5.0
    Former Employee, more than 8 years

    The company changed.

    Mar 11, 2023 - Warranty Service Representative in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing benefits, flexibility, recognized for hard work, lot of perks and the status of working with a top tier company

    Cons

    I worked for the company for almost 10 years. I hoped to make it to 30 or more but I was forced out after COVID due to some company views I did not agree with. I appealed there demands professionally just to have my words twisted and used against me. I miss the company but its out of my hands

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  2. 4.0
    Former Employee

    Valet Driver review

    Mar 22, 2023 - Valet Driver in Farmington, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was fun meeting new people and having the experience to operate high-end luxury vehicles.

    Cons

    The costumers sometimes would have odd or ridiculous demands, which made it difficult to appeal to their needs.

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  4. 4.0
    Former Employee, more than 10 years

    Good while it lasted

    Mar 17, 2023 - Instructional Designer in Montvale, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Top company great product and people

    Cons

    Driven by cost cutting so not as good for employees as it used to be.

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  5. 2.0
    Current Employee

    Porter

    Mar 19, 2023 - Porter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Customers are nice and tip well

    Cons

    Management is rude Work environment is hostile No raises/ evaluations

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  6. 5.0
    Former Employee, more than 1 year

    Great place for work

    Mar 14, 2023 - Lot Attendant in Doylestown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very Flexible as long as you get your work complete.

    Cons

    Change of management might affect some things.

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  7. 1.0
    Current Employee, more than 3 years

    Terrible workplace

    Jan 21, 2023 - Anonymous Employee in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cafeteria - convenient. Building is nice. Nice little discount on cars.

    Cons

    Leadership. Management did not allow certain individuals to apply or move forward with an interview because there was no experience within that company but there was prior with others however; when they laid off too many employees they took a hit and started accepting applications from those with no prior experience in management at all. Moved to another department and Daimler supervisors/managers need some training and development

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  8. 5.0
    Former Employee

    Sales

    Mar 16, 2023 - Sales in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cool cars and everything else

    Cons

    Long hours to work on your feet

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  9. 5.0
    Current Employee

    Great company

    Mar 9, 2023 - Brand Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A lot of knowledge and experience

    Cons

    There is no room for growth since you work with frenchiser

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  10. 3.0
    Former Employee

    3/6/1996- Jan/4/2023

    Mar 13, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money was good just and some bosses were nice

    Cons

    All money ain’t good money

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  11. 4.0
    Former Employee

    Operations supervisor

    Mar 14, 2023 - Operations Supervisors in Robbinsville, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Vehicle lease program was awesome

    Cons

    Pay was subpar compared to other automotive companies

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Viewing 1 - 10 of 692 Reviews
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Mercedes-Benz USA Reviews FAQs

Mercedes-Benz USA has an overall rating of 3.8 out of 5, based on over 816 reviews left anonymously by employees. 66% of employees would recommend working at Mercedes-Benz USA to a friend and 58% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Mercedes-Benz USA employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Mercedes-Benz USA. This rating has improved by 2% over the last 12 months.

66% of Mercedes-Benz USA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Mercedes-Benz USA 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Mercedes-Benz USA to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.

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Glassdoor has 816 Mercedes-Benz USA reviews submitted anonymously by Mercedes-Benz USA employees. Read employee reviews and ratings on Glassdoor to decide if Mercedes-Benz USA is right for you.