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Mercedes-Benz USA Reviews
Updated Mar 22, 2023
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Found 699 of over 816 reviews
66% Recommend to a Friend
68% Approve of CEO
Found 692 of over 816 reviews
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Recommend to a Friend
Approve of CEO
Dimitris Psillakis
30 Ratings
Top Review Highlights by Sentiment
Pros
Cons
- "No movement, stagnant, same managers stay in positions for years who shouldn't be there at all." (in 13 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Mercedes-Benz USA and is not affected by filters.
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- Former Employee, more than 8 years★★★★★
The company changed.
Mar 11, 2023 - Warranty Service Representative in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Amazing benefits, flexibility, recognized for hard work, lot of perks and the status of working with a top tier company
Cons
I worked for the company for almost 10 years. I hoped to make it to 30 or more but I was forced out after COVID due to some company views I did not agree with. I appealed there demands professionally just to have my words twisted and used against me. I miss the company but its out of my hands
Continue reading - Former Employee★★★★★
Valet Driver review
Mar 22, 2023 - Valet Driver in Farmington, UTRecommendCEO ApprovalBusiness OutlookPros
It was fun meeting new people and having the experience to operate high-end luxury vehicles.
Cons
The costumers sometimes would have odd or ridiculous demands, which made it difficult to appeal to their needs.
Continue reading - Former Employee, more than 10 years★★★★★
Good while it lasted
Mar 17, 2023 - Instructional Designer in Montvale, NJRecommendCEO ApprovalBusiness OutlookPros
Top company great product and people
Cons
Driven by cost cutting so not as good for employees as it used to be.
Continue reading - Current Employee★★★★★
Pros
Customers are nice and tip well
Cons
Management is rude Work environment is hostile No raises/ evaluations
- Former Employee, more than 1 year★★★★★
Great place for work
Mar 14, 2023 - Lot Attendant in Doylestown, PARecommendCEO ApprovalBusiness OutlookPros
Very Flexible as long as you get your work complete.
Cons
Change of management might affect some things.
Continue reading - Current Employee, more than 3 years★★★★★
Terrible workplace
Jan 21, 2023 - Anonymous Employee in Fort Worth, TXRecommendCEO ApprovalBusiness OutlookPros
Cafeteria - convenient. Building is nice. Nice little discount on cars.
Cons
Leadership. Management did not allow certain individuals to apply or move forward with an interview because there was no experience within that company but there was prior with others however; when they laid off too many employees they took a hit and started accepting applications from those with no prior experience in management at all. Moved to another department and Daimler supervisors/managers need some training and development
Continue reading - Former Employee★★★★★
Pros
Cool cars and everything else
Cons
Long hours to work on your feet
- Current Employee★★★★★
Pros
A lot of knowledge and experience
Cons
There is no room for growth since you work with frenchiser
Continue reading - Former Employee★★★★★
Pros
Money was good just and some bosses were nice
Cons
All money ain’t good money
- Former Employee★★★★★
Operations supervisor
Mar 14, 2023 - Operations Supervisors in Robbinsville, NJRecommendCEO ApprovalBusiness OutlookPros
Vehicle lease program was awesome
Cons
Pay was subpar compared to other automotive companies
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Mercedes-Benz USA Reviews FAQs
Mercedes-Benz USA has an overall rating of 3.8 out of 5, based on over 816 reviews left anonymously by employees. 66% of employees would recommend working at Mercedes-Benz USA to a friend and 58% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
66% of Mercedes-Benz USA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Mercedes-Benz USA 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Mercedes-Benz USA to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.
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