MercyFirst Reviews | Glassdoor

MercyFirst Reviews

Updated December 28, 2016
19 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Gerard McCaffery
9 Ratings

19 Employee Reviews

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  1. Featured Review

    "I love MercyFirst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor of Care Management in Brooklyn, NY
    Current Employee - Supervisor of Care Management in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MercyFirst full-time (Less than a year)

    Pros

    The managerial staff is second to none! I work very closely with the Vice President for Care management and the Senior Vice President for Foster Care services and they are down to earth, approachable and respectful. I can't say the same about other places I've worked where management has been unapproachable. My supervisor is very emphatic, smart and a great leader. The company recently gave raises to its employees and promotional opportunities are available. MercyFirst believes in hiring from within as well.

    I have met several people who have been working at MercyFirst for more than 10 years! That's a good sign that MercyFirst is a good place to work.

    Cons

    I work in an old building but we are moving to a new one in February! I have some loud coworkers, but at least they are quiet most of the time!

    Advice to Management

    Please continue to emphasize the sanctuary values of open communication, democracy and growth for staff and with clients!


  2. "Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Manager in Brooklyn, NY
    Current Employee - Care Manager in Brooklyn, NY
    Recommends
    Positive Outlook

    I have been working at MercyFirst full-time (Less than a year)

    Pros

    Everyone is very friendly and supportive.

    Cons

    None that come to mind.

    Advice to Management

    Keep up the great work !


  3. "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caseworker Supervisor III in Forest Hills, NY
    Former Employee - Caseworker Supervisor III in Forest Hills, NY

    I worked at MercyFirst (More than a year)

    Pros

    Flexible hours, variety from day to day

    Cons

    No raises, high stress, Demanding


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  5. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Planner I in Brooklyn, NY
    Current Employee - Case Planner I in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MercyFirst full-time (More than 5 years)

    Pros

    Flexible- great start off company- friendly atmosphere-CEO is very nice and personable- office staff amazing- no way you can ever work for a nicer family oriented place- fabulous holiday parties- great food at meetings- great trainings and head trainer victor is so nice- director and supervisor are absolutely amazing and understanding- working in a set zone never have to travel too far out of the area. Private office away from upper management- clean safe environment- located in safe areas in Brooklyn- close to all transportation

    Cons

    No raises ever No bonus ever No room to ever grow if you are only a BSW and they only give you a few hundred for school and you can only get it once. If someone comes in with less experience but has a masters they will promote them before you so no loyalty which is very sad

    Advice to Management

    Show your employees who have been here for years more loyalty let them advance show them that you care about the hard work they do risking their lives sometimes to go into dangerous neighborhood and homes and maybe you wouldn't have a high turnover rate.


  6. "Caseworker II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caseworker II in Far Rockaway, NY
    Former Employee - Caseworker II in Far Rockaway, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    They have an excellent Christmas Party at Russo's on the Bay

    Cons

    Long days, must use your own vehicle, must travel into deplorable neighborhoods to meet with clients. low-pay with tons of administrative responsibilities.


  7. "Ok Social Service Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Worker II in Brooklyn, NY
    Former Employee - Case Worker II in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you have a Masters degree you can get top pay.

    Cons

    No training, its sink or swim.

    Advice to Management

    Train your workers.


  8. "mixed bag"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Syosset, NY
    Current Employee - Anonymous Employee in Syosset, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MercyFirst (Less than a year)

    Pros

    The overnights are the easiest shifts. Some of the other staff that you work with..

    Cons

    Staff politics. The pay is very low. Can be fired too easily. Management needs to appreciate employees more,

    Advice to Management

    Treat workers with dignity and learn to care about their needs and wants. Treat them fairly.


  9. "YSC"

    Star Star Star Star Star
    Current Employee - Recreational Specialist in Hempstead, NY
    Current Employee - Recreational Specialist in Hempstead, NY

    I have been working at MercyFirst full-time (More than 3 years)

    Pros

    You find a great support system based on where you work.

    Cons

    The safety from the clients you work with can be stressing and an issue at times. The pay could be a little more.


  10. "MercyFirst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Syosset, NY
    Current Employee - Anonymous Employee in Syosset, NY
    Doesn't Recommend
    Approves of CEO

    I have been working at MercyFirst full-time (Less than a year)

    Pros

    There work with the youth is beneficial. The work of the treatment teams help make a difference in the lives of the youth. The CST team and YSC staff are always on point and go above and beyond.

    Cons

    The pay isn't equal to the amount of work you do. Staff often feel over worked and under appreciated.

    Advice to Management

    Work on giving more incentives to the staff that work hard such as those on the treatment teams, CST, Caseworkers, and YSC staff.


  11. "MercyFirst was an outstanding place to work. Sorry I ever left."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Syosset, NY
    Former Employee - Anonymous Employee in Syosset, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MercyFirst full-time (More than 3 years)

    Pros

    MercyFirst has a great management team and a great staff. They are all very dedicated to their service of caring for children in need.

    The management team is also very caring of their staff. Their team approach encourages both clinical and non-clinical staff to work together to provide the best possible environment for the children that they serve.

    Cons

    As a not-for-profit agency, salaries are a bit below the industry average, but management makes every effort to provide reasonable compensation and benefits.

    Advice to Management

    Keep up the great work.


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