MercyFirst Reviews | Glassdoor

MercyFirst Reviews

Updated August 26, 2017
21 reviews

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3.0
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Gerard McCaffery
10 Ratings

21 Employee Reviews

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  1. Featured Review

    "I love MercyFirst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor of Care Management in Brooklyn, NY
    Current Employee - Supervisor of Care Management in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MercyFirst full-time (Less than a year)

    Pros

    The managerial staff is second to none! I work very closely with the Vice President for Care management and the Senior Vice President for Foster Care services and they are down to earth, approachable and respectful. I can't say the same about other places I've worked where management has been unapproachable. My supervisor is very emphatic, smart and a great leader. The company recently gave raises to its employees and promotional opportunities are available. MercyFirst believes in hiring from within as well.

    I have met several people who have been working at MercyFirst for more than 10 years! That's a good sign that MercyFirst is a good place to work.

    Cons

    I work in an old building but we are moving to a new one in February! I have some loud coworkers, but at least they are quiet most of the time!

    Advice to Management

    Please continue to emphasize the sanctuary values of open communication, democracy and growth for staff and with clients!


  2. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Manager in Brooklyn, NY
    Current Employee - Care Manager in Brooklyn, NY
    Recommends
    Positive Outlook

    I have been working at MercyFirst full-time (Less than a year)

    Pros

    Everyone is very friendly and supportive.

    Cons

    None that come to mind.

    Advice to Management

    Keep up the great work !

  3. "Cliquey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caseworker in Syosset, NY
    Former Employee - Caseworker in Syosset, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MercyFirst full-time (More than 3 years)

    Pros

    You have to really love youth to work here. Watching them grow is the experience many who come her search for. Lots of overtime available. Growth from within.

    Cons

    Many individuals tend to undermine everyone's work. Zero structure within the system. Extremely cliquey. Low wages with minimal support. If your lucky support only comes from immediate supervisors. High risk of injury from clients.

    Advice to Management

    Care about the kids more than your career.


  4. "Ok but rather corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Planner and Case Planner Supervisor in Brooklyn, NY
    Former Employee - Case Planner and Case Planner Supervisor in Brooklyn, NY
    Doesn't Recommend
    Approves of CEO

    I worked at MercyFirst full-time (More than 3 years)

    Pros

    They promote from within. There are great opportunities for growth. I really liked working with the families.

    Cons

    The training before you started your job was non-exsistent, sink or swim puts it mildly. No raises other than state mandated increases. Rarely puts money into retirement. Felt like we were always stopping the kids from living normal life's with how liability adverse you were.

    Advice to Management

    Consider the fair and prudent parent standard.

    Trust your staff.

    Give raises or retirement money


  5. "A company with tons of click groyps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MercyFirst (Less than a year)

    Pros

    Good starting pay and time off. Administrative staff were always very supportive.

    Cons

    Very disorganized. A lot of favoritism. Does not value the employees. Employees feel threatened to express their opinions for fear of being terminated. Management requires more professionalism.


  6. "Foster Parent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MercyFirst full-time

    Pros

    There's opportunities to help kids despite the agency.

    Cons

    Failure to adhere to child centered, trauma informed, evidence based practice. The mediocre linger, the worst are promoted and the best run with few exceptions extended to those not providing direct care.

    Advice to Management

    Bring in an organizational consultant and a team of clinical psychologists to help reset.


  7. "Foster care caseworker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They recognize employee on their hardwork and accomplishments

    Cons

    Sometime's paperwork moves slow.

  8. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Planner I in Brooklyn, NY
    Current Employee - Case Planner I in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MercyFirst full-time (More than 5 years)

    Pros

    Flexible- great start off company- friendly atmosphere-CEO is very nice and personable- office staff amazing- no way you can ever work for a nicer family oriented place- fabulous holiday parties- great food at meetings- great trainings and head trainer victor is so nice- director and supervisor are absolutely amazing and understanding- working in a set zone never have to travel too far out of the area. Private office away from upper management- clean safe environment- located in safe areas in Brooklyn- close to all transportation

    Cons

    No raises ever No bonus ever No room to ever grow if you are only a BSW and they only give you a few hundred for school and you can only get it once. If someone comes in with less experience but has a masters they will promote them before you so no loyalty which is very sad

    Advice to Management

    Show your employees who have been here for years more loyalty let them advance show them that you care about the hard work they do risking their lives sometimes to go into dangerous neighborhood and homes and maybe you wouldn't have a high turnover rate.


  9. "Caseworker II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at MercyFirst full-time

    Pros

    You get the opportunity to work with people in Foster Care.
    You get to do some forms of counseling.
    Fellow co-workers are helpful.

    Cons

    DO NOT WORK HERE
    If you have a Masters do not waste your time you are worth more than this place!
    Overloaded with more work day by day and no training whatsoever
    Excessive amount of commuting
    Low pay for the amount of duties you will be made to do.
    You will never have a lunch break
     Sink or Swim

    Advice to Management

    Train your staff
    Pay your workers more
    Listen to what people are saying since there is such high turnover you all should be ashamed!


  10. "Youth support counselor I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MercyFirst full-time

    Pros

    Get to help children who are in need

    Cons

    You do not receive raises unless the government passes laws etc.
    plethora of work for very little pay
    A lot of rules to follow


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