MobileHelp Reviews

Updated Apr 23, 2021

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4.2
78%
Recommend to a Friend
100%
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MobileHelp Chief Executive Officer Robert S. Flippo
Robert S. Flippo
13 Ratings
  1. 5.0
    Current Employee, more than 3 years
    Featured Review

    Great place to be

    Aug 20, 2020 - Accounting Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management, Free bagels, Good breaks, Great culture

    Cons

    No real cons about the company

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  2. 5.0
    Current Employee, more than 1 year

    Best Company Ever

    Apr 23, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home They put employees first excellent growth opportunities

    Cons

    None at the present time

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  3. 5.0
    Former Employee

    Amazing Culture

    Mar 17, 2021 - Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ethical culture with a main focus for truly helping its customers. Respectable pay Great product Solid Values & Mission

    Cons

    Upper management disorganized or reactionary at times.

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  4. 2.0
    Current Employee, more than 1 year

    Hardest job I ever had and long hours

    Jan 16, 2021 - Sales Representative in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    2 breaks a day and lunch

    Cons

    long hours, low pay, and terrible management

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  5. 5.0
    Current Employee

    Excellent Management

    Apr 30, 2019 - Anonymous Employee in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment, very positive upbeat office, executive team is focused on the future and open to suggestions. They really listen to the employees and the customers.

    Cons

    It's a rapidly growing company which can be challenging at times as the company adjusts and expands.

    3 people found this review helpful
  6. 1.0
    Former Employee, less than 1 year

    Poooor!!!

    Nov 4, 2019 - Customer Care Tier I in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    bagels on friday if you can eat them

    Cons

    Constant workings behind your back by supervisors

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  7. 4.0
    Former Employee, more than 1 year

    Fair Review

    Nov 7, 2018 - Sales Representative in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great foundation. Great Service. Laid back environment.

    Cons

    They are having a lot of growing pains right now

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    1 person found this review helpful
  8. 4.0
    Current Employee

    Sales rep

    Oct 11, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are nice and you actually help people

    Cons

    The ranking system there’s no transparency. There’s no clear answer on what you have to do.

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    1 person found this review helpful
  9. 5.0
    Current Employee, less than 1 year

    MobileHelp is a great place to work

    Apr 25, 2017 - Anonymous Employee in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A great place to work. It's a relatively small company still and the opportunity to work closely with everyone is very possible. The company keeps and nourishes an environment where responsibility is entrusted and expected of all employees in a respectful manner. Leadership team is works closely together. The company is constantly receptive to feedback from it's employees and is open and honest about it's plans with regards to employee concerns. I believe that MobileHelp is generous to it's employees considering the budget they work with.

    Cons

    My downside is it's location since I live very far away, I drive over an hour to get there.

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    5 people found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Inside Sales

    Nov 29, 2016 - Sales Consultant in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    MobileHelp overall is a great company to work for. The company has a great marketing team, and it shows, the phone is constantly ringing and the sales floor is almost always has a nice buzz. The product is unique and relatively easy to sell and ethical. They have a bunch of different sales shifts you can work. The comp plan is also pretty competitive. You won't make 100k here in sales unless you're maybe the top 2 performers, but upper 5 figures is very attainable. The company does myriad things for it's employees and has a great culture. There is a ping pong table and corn hole to break up the slower periods of the day.

    Cons

    Like any sales environment, you will go through periods of monotony and it can get a little dull.

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    1 person found this review helpful
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