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MobileHelp Reviews

59% Recommend to a Friend
MobileHelp Chief Executive Officer Robert S. Flippo
64% Approve of CEO
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MobileHelp Chief Executive Officer Robert S. Flippo
Robert S. Flippo
26 Ratings

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Found 38 of over 40 reviews

Updated Sep 15, 2023

    1. 5.0
      Apr 30, 2023
      Provisioning Technician I
      Former Employee, more than 1 year
      CEO Approval
      Business Outlook


      Hours are great. Pay is good. People are nice.


      Can be a little hectic but never enough to turn you off working here.

      1. 3.0
        Sep 15, 2023
        Sales Representative
        Current Employee, more than 1 year
        Boca Raton, FL
        CEO Approval
        Business Outlook


        100% remote. Which saves you time & money on commuting. Pay can be good if you are hitting certain tiers. Not much micro managing. Don't have to deal with coworkers. Supervisors are nice for the most part. Have a lot of bonus opportunities like amazon gifts cards and stuff.


        Getting gift cards or any type of bonus is hindered by the fact they block uou from getting quality calls until whenever they feel like your ready. (could be years) Too many low quality coaching meetings with supervisors that provide no real help. Agents that are in a certain levels, don't get access to quality calls. Inbound calls are not distributed fairly to agents. The top agents get fed all the quality calls. Bottom agents eat the leftovers. And all info and production numbers are kept secret from you. Getting days off approved, especially on weekends, is nearly impossible.

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      MobileHelp Reviews FAQs

      MobileHelp has an overall rating of 3.3 out of 5, based on over 40 reviews left anonymously by employees. 59% of employees would recommend working at MobileHelp to a friend and 26% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, MobileHelp employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MobileHelp. This rating has improved by 4% over the last 12 months.

      59% of MobileHelp employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated MobileHelp 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at MobileHelp to be culture, benefits, coworkers and the cons to be career development, management.

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)



      I just learned that having a "growth mindset" means doing the work of 3 people. . Is it just my experience? Is that what it means loosely?



      I had a 30 min rushed interview w/ hiring manager for a senior mktg role. I wasn't fully impressed but willing to learn more. He mentioned a "take home" (remote) project. It's timed. 4 hours. 3 deliverables, all specific to the company. It would really take 4 hours, based on what I know of it so far. Some of it feels slightly outside of my scope of work, and it all feels like a way to get free work for the company which makes me feel ugh. What are your thoughts? Take it or leave it?


      Business Support Coordinator

      Hi , Do you think if you have an interview with recruiter. Forgot to mention something. Email them afterwards ?

      1 Comment

      Glassdoor has 40 MobileHelp reviews submitted anonymously by MobileHelp employees. Read employee reviews and ratings on Glassdoor to decide if MobileHelp is right for you.