MobileHelp Reviews | Glassdoor

MobileHelp Reviews

Updated Apr 30, 2019

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Found 11 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
88%
Recommend to a Friend
100%
Approve of CEO
Robert S. Flippo
9 Ratings
  1. Helpful (1)

    "Excellent Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MobileHelp full-time

    Pros

    Great work environment, very positive upbeat office, executive team is focused on the future and open to suggestions. They really listen to the employees and the customers.

    Cons

    It's a rapidly growing company which can be challenging at times as the company adjusts and expands.

    MobileHelp2019-04-30
  2. Helpful (1)

    "Fair Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Boca Raton, FL
    Recommends
    Positive Outlook

    I worked at MobileHelp full-time for more than a year

    Pros

    Great foundation. Great Service. Laid back environment.

    Cons

    They are having a lot of growing pains right now

    Advice to Management

    Keep doing your best

    MobileHelp2018-11-07
  3. Helpful (1)

    "Sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at MobileHelp full-time

    Pros

    People are nice and you actually help people

    Cons

    The ranking system there’s no transparency. There’s no clear answer on what you have to do.

    Advice to Management

    Fix the ranking system

    MobileHelp2018-10-11
  4. Helpful (4)

    "MobileHelp is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MobileHelp full-time for less than a year

    Pros

    A great place to work. It's a relatively small company still and the opportunity to work closely with everyone is very possible. The company keeps and nourishes an environment where responsibility is entrusted and expected of all employees in a respectful manner. Leadership team is works closely together. The company is constantly receptive to feedback from it's employees and is open and honest about it's plans with...

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    Cons

    My downside is it's location since I live very far away, I drive over an hour to get there.

    Advice to Management

    Please keep listening to your employees. Please remain balanced between the needs of the business and doing what is right for our customers and partners.

    MobileHelp2017-04-25
  5. Helpful (1)

    "Best Company I ever worked for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MobileHelp full-time for more than a year

    Pros

    Ethical Senior Management team. They truly care about the employees. Flexible work schedules. Fun employee events.

    Cons

    Management should communicate updates on big picture plan and results more frequently.

    Advice to Management

    Keep up the great work.

    MobileHelp2017-04-25
  6. Helpful (3)

    "Sales associate over the phone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MobileHelp full-time for more than a year

    Pros

    Excellent environment to work for nice coworkers

    Cons

    If you are in the phones the lead systems is discriminative only grow the friends of management

    MobileHelp2017-02-11
  7. Helpful (1)

    "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MobileHelp full-time for more than a year

    Pros

    MobileHelp overall is a great company to work for. The company has a great marketing team, and it shows, the phone is constantly ringing and the sales floor is almost always has a nice buzz. The product is unique and relatively easy to sell and ethical. They have a bunch of different sales shifts you can work. The comp plan is also pretty competitive. You won't make 100k here in sales unless you're maybe the top 2 performers,...

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    Cons

    Like any sales environment, you will go through periods of monotony and it can get a little dull.

    Advice to Management

    Keep up the good work.

    MobileHelp2016-11-29
  8. Helpful (1)

    "Great place to work and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MobileHelp full-time for more than 3 years

    Pros

    Good management team, great products, great direction the company is taking

    Cons

    Remote work is not allowed

    MobileHelp2016-10-11
  9. Helpful (1)

    "Great place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MobileHelp

    Pros

    Excellent work environment, team is very innovative and easy to work with.

    Cons

    Did not have any "cons."

    MobileHelp2016-05-02
  10. Helpful (3)

    "Great company and even better people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Test Technician in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MobileHelp full-time for more than 3 years

    Pros

    Great atmosphere with friendly down to earth managers and co-workers. The managers do give the employees the opportunity to prove themselves. No micro-management. Room for self improvement. Everyone in the company is a hard worker by choice :)

    Cons

    Not a lot of room for growth (managerial positions) as it is a small company, but they do promote from within if the qualifications are met.

    Advice to Management

    Continue to believe in yourselves, your teams, and the products and services the company offers.

    MobileHelp2016-02-09
Found 11 reviews