MobileHelp Reviews

Updated Apr 8, 2022

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Found 23 of over 24 reviews

3.6
60%
Recommend to a Friend
90%
Approve of CEO
MobileHelp Chief Executive Officer Robert S. Flippo
Robert S. Flippo
15 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great people to work with.(in 4 reviews)
Cons
    There are no cons to display at this time.
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 5 years

    Nice place to work

    Apr 1, 2022 - Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people Important work to help people

    Cons

    Health care benefit expensive 401k match is average

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  2. 5.0
    Current Employee, more than 5 years

    Great culture

    Mar 18, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They really show that they care about their employees and customers

    Cons

    Not much advancement opportunities to grow with company.

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  3. 2.0
    Former Employee, more than 3 years

    If you dont mind doing what you dont gree with

    Mar 29, 2022 - Provisioning Specialist in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    some decent pay and benefits

    Cons

    management dont take really care about your ideas and opinions

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  4. 3.0
    Former Employee, more than 3 years

    it was ok

    Mar 21, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good product to sell to elderly

    Cons

    commissions keep changing, poor management

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  5. 1.0
    Former Employee, less than 1 year

    Company Review

    Apr 8, 2022 - Sales Representative in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People seem to be nice and caring,

    Cons

    They have a very in adequate and disorganized training class. Good luck passing it:) Interview process was so simple. Mentor assigned was not helpful in passing training. management couldn't care less..

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  6. 1.0
    Current Employee, less than 1 year

    Job

    Mar 10, 2022 - Safety Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    That we work from home

    Cons

    Was promised the world. Started with bad leads and ended with even worse leads. These leads that they give us are so awful. They expect us to make miracles. Don't recomennd if your looking for growth. This job has became so stressful

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  7. 1.0
    Current Employee, less than 1 year

    Worst job

    Feb 17, 2022 - Customer Care Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can get overtime, and paid time off. (Unless you have to call out for anything then they just take it from you)

    Cons

    They will want you to act like a drama actor for any small inconvenience a customer has and wants you to work at the speed of a robot , they only care about numbers and to make sure you show up, and they do nothing when you are verbally abused by customers and the policies set for customers is truly unfair towards families when their relatives pass . They will micromanage you until you want to quit and if you are taking 2 mins to finish fixing someone else's mistakes they will bombard you with messages and pressure you to hurry up and if you forgot one detail then you get written up. They want you to only act like an automated machine. And they will dangle promotions in your face and if you get sick or have a family emergency and can't work they will make it the worst experience ever and penalize you for getting sick or having a dead relative.

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  8. 5.0
    Current Employee

    Great

    Nov 3, 2021 - Sales in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people, product and pay

    Cons

    Not as flexible on schedule as I'd like

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  9. 5.0
    Current Employee, more than 1 year

    Best Company Ever

    Apr 23, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home They put employees first excellent growth opportunities

    Cons

    None at the present time

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  10. 5.0
    Former Employee

    Amazing Culture

    Mar 17, 2021 - Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ethical culture with a main focus for truly helping its customers. Respectable pay Great product Solid Values & Mission

    Cons

    Upper management disorganized or reactionary at times.

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