Movable Ink Reviews

Pros

Love the people and the culture - Like no where else I've ever worked.

Cons

Some struggles with management & complicated sales processes

Pros

Great people and a great roster of clients.

Cons

Movable Ink has brought on a lot of key logo clients and scaled them. Great for the past sellers who got their commissions, but it means the opportunities are running dry for current salespeople. MI is a land and expand company. New biz sales lists are beaten and depleted. It's rough outbounding. Opps sourced by BDRs are few and far between. Maybe a few a year per rep. Not sure how that side of the business still exists. Existing clients are for the most part fully sold into and there is not enough product diversity to for much cross sell opportunity. Only a few reps hit quota (20-25%) and a lot under perform. Tough spot for most sellers.

Pros

Unique technology, great people, good salary

Cons

CX teams are overworked and this means sales has to step into classically CX tasks, which can drag sales goals

Pros

The people at the company are incredible. Was lucky to meet some lovely people who I have stayed connected to. Does a great job at hiring good hearted people.

Cons

Lie about quota attainment and career development within the company. Training/ onboarding had no structure. Upper management is not on lower level employees side. Was part of the layoffs because of “over hiring” despite the prior year being the most successful year financially.

Pros

- Working in a highly collaborative, dynamic environment. - Recruiters are respected across all teams. - For those working in NYC, the office is incredible! Always stocked with snacks, coffee, kombucha, all the beverages! - Weekly benefits include "Take A Brek" hour on Thursdays. - Growth opportunities

Cons

- There seems to be a bit of an imbalance when it comes to work-life balance. - Salaries could be more competitive.

Pros

Good culture, great staff, a real focus on home-life balance.

Cons

Very poor upper management. Out of touch with employees.

Pros

- Competitive salary & benefits. In my years at MI I received multiple promotions, raises and a bonus! - If you are a high performer you will have many opportunities to stretch outside your comfort zone, learn new things, work with exciting customers, etc. - If you can last more than 2 years at Movable Ink you can pretty much handle anything once you leave. Between constant org changes, flip flopping product direction and failures, unclear priorities or goals, literally nothing scares me anymore because this company puts its people through A LOT. It wasn't until after I left and spent some time at another company that I realized this how much I experienced in my tenure there. - Plenty of really interesting technical challenges with cutting edge tech - Lots of fun activities for both remote and in person teams that help you meet your teammates and learn about different cultures, art, history, career development, etc. - If you're in a customer service role or sales (most of the company) there is an annual review and promotion cycle. It's hard to not get promoted if you just put in the time. - Swanky well-designed offices in great metropolitan areas with all the flashy perks you could think of - The people are great - Movable Ink has a really thorough hiring process that attracts smart, talented people that care about one another. - Very progressive culture that encourages people to be themselves and welcome others to the team. There are so many employee resource groups to join for support and getting to know one another. The recruiting team really values hiring for culture adds versus culture fits. I've never worked with a more interesting and thoughtful group of people. - Knows how to throw an Inkredible event!

Cons

I write these cons with love and respect for the many amazing Inkers I worked with over the years, but it's because of my concerns for the well-being of those people that I'm addressing some low points from my experience. I hope this raises awareness and leads to more positive outcomes in the future. If these issues were addressed Movable Ink would hands down be the absolute best place to work. - Talks a big game about mental health and subsidizes access to mobile apps for counseling but then doesn't staff teams appropriately or support it's employees where it matters. Burn out is hard to avoid especially if you work on the product team. - Lots of abusive and problematic behavior from founders that goes unchecked even though everyone knows and talks about it. Anytime someone criticizes the CEO they mysteriously part ways shortly after. When interviewing, ask questions like "how many people were in this role before me" or "what happened to the previous person in this role" to see if your department is affected by this behavioral pattern. - So. much. turnover in product. Any leadership role on the product team within the past 6 years has been a revolving door. Anyone in a role like this has a year to prove their value but with a history of under investment in EPD you're doomed no matter how talented you are or how good you can manage problematic executives. - Everything is a facade - this speaks to the immense power of the marketing and brand teams and the huge presence on social they generate, but everything from product announcements to how they posture themselves in the market is mostly smoke and mirrors. Notice how product announcements don't actually show you the product? (Hint: it probably doesn't exist "yet"). - If you're looking to work at a product-driven company, you should know that Movable Ink is more of a customer service-driven digital marketing agency with an inaccessible and difficult to use platform that requires an army of client experience personnel to maintain usage and engagement. - Performative approach to addressing DEI meanwhile the leadership team (and anyone with power/influence) are mostly white men. - Aggressive replies to Glassdoor reviews that aren't 100% positive.

Pros

Nice people Remote employee events

Cons

Every man for themselves… you don’t receive training on how to do your role but then are expected to figure it out yourself, and when you ask for help you’re just made to feel like you should know better

Pros

Great culture Employees are kind and collaborative except for a handful of not so great apples Great office space

Cons

No upward feedback for Management in review cycles. The only tech company I have worked for where you cannot give feedback on a manager. There are people in leadership roles who are not cut out for it, but the CEO likes them so they stay as long as he feels fit. HR needs an overhaul - they need more people to manage the culture as the company grows. I've seen employees doing the work of HR, and that should not be the case. Performance reviews are confusing and there's no real benchmark for getting a raise or promotion. It's at the discretion of managers. No incremental raises here.

Pros

Very supportive management and great team culture.

Cons

Education on product from the beginning could be stronger