National Interstate Reviews | Glassdoor

National Interstate Reviews

Updated January 17, 2019
114 reviews

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3.2
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National Interstate President and CEO Tony Mercurio
Tony Mercurio
44 Ratings

Employee Reviews

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Pros
  • "Good lunch program with daily specials at an affordable price" (in 18 reviews)

  • "Ability to have work/life balance and feel good about what you do" (in 5 reviews)

Cons
  • "Flexibility and work-life balance has been a struggle, but this is one of the issues our CEO addressed at the company meeting" (in 5 reviews)

  • "Challenges are with old school way of thinking within management where they only look at candidates with degrees" (in 4 reviews)

More Pros and Cons

  1. "Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at National Interstate full-time

    Pros

    Fantastic company to work for

    Cons

    The benefits package is ok


  2. "Great Place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Loved the people and great updates to the building!

    Cons

    None that I can think of.

    Advice to Management

    Stay focused on the people!

  3. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time

    Pros

    Great work life balance, good benefits, good management.

    Cons

    Needs more focus on growth.


  4. "IT"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Interstate full-time

    Pros

    People are nice
    Campus is great

    Cons

    A ton of learning to do in terms of process

    Advice to Management

    Keep going I think they will get it. Lots of strides being made.


  5. "Great For Starting A Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richfield, OH
    Current Employee - Anonymous Employee in Richfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time (More than 3 years)

    Pros

    Great PTO benefits and flexible hours!
    Friendly coworkers
    Multiple gyms on site at headquarters.

    Cons

    Pay is below the average industry standard.
    Management has favorites.
    Medical benefits is lacking

    Advice to Management

    Focus more on employees who actually do the work instead of promoting your friends.


  6. "A Phenomenal Internship Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Intern in Richfield, OH
    Former Employee - Accounting Intern in Richfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Interstate full-time (Less than a year)

    Pros

    I would like to acknowledge National Interstate Insurance Company for the extraordinary internship experience I had as an accounting intern this past summer. I learned so much about insurance and I truly enjoyed learning about and working in reinsurance, in specific. I am confident that the knowledge and experience I acquired throughout the internship will help me become the best I can be going forward. Thank you to everyone at National Interstate Insurance Company who made my experience so memorable and fulfilling.

    Cons

    There are no major areas of improvement.


  7. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Analyst in Richfield, OH
    Current Employee - Product Analyst in Richfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time (More than 3 years)

    Pros

    Rewards and recognizes high performing individuals

    Cons

    Pay is comparatively low for the work, and not all other employees are motivated

  8. "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time

    Pros

    A great place to build a career in insurance. Many opportunities to grow within. You get out what you put in.

    Cons

    No dislikes at this point.


  9. "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time

    Pros

    Company culture is shifting toward better work/life balance. Location is great, right between Akron and Cleveland. Yearly parties are always fun. Pretty solid leadership.

    Cons

    Change management can be difficult. There's a lot happening, much of it very positive, but it can be a challenge to get people on board.

    Advice to Management

    Exude a positive attitude with your teams, especially as it relates to changes. Even if you don't always feel it, take it up with your peers or leadership but don't bring your teams down. Much easier said than done I'm sure.


  10. Helpful (2)

    "Don't walk run as far as you can!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Interstate full-time

    Pros

    Commute, facilities, bonuses, parties and co-workers.

    Cons

    Do not walk run from this company. The claims department is always understaff. With the transition to Great American most roles are now hourly and no longer exempt. So if you fall behind there is no catching up. Management offers no assistance to their employees.
    Diversity is non-existent so if you are a minority, I would highly recommend looking elsewhere because you will never get promoted.
    They like youth at this company and not experience.

    Advice to Management

    Look at why you cannot keep bodies in the seat.