National Interstate Reviews | Glassdoor

National Interstate Reviews

Updated October 17, 2018
111 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
National Interstate President and CEO Tony Mercurio
Tony Mercurio
43 Ratings

111 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Good lunch program with daily specials at an affordable price" (in 18 reviews)

  • "Lunch program, work out facilities, free parking" (in 8 reviews)

Cons
  • "Flexibility and work-life balance has been a struggle, but this is one of the issues our CEO addressed at the company meeting" (in 5 reviews)

  • "Challenges are with old school way of thinking within management where they only look at candidates with degrees" (in 4 reviews)

More Pros and Cons

  1. "Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at National Interstate full-time

    Pros

    Fantastic company to work for

    Cons

    The benefits package is ok


  2. "Great For Starting A Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richfield, OH
    Current Employee - Anonymous Employee in Richfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time (More than 3 years)

    Pros

    Great PTO benefits and flexible hours!
    Friendly coworkers
    Multiple gyms on site at headquarters.

    Cons

    Pay is below the average industry standard.
    Management has favorites.
    Medical benefits is lacking

    Advice to Management

    Focus more on employees who actually do the work instead of promoting your friends.

  3. "A Phenomenal Internship Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Intern in Richfield, OH
    Former Employee - Accounting Intern in Richfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Interstate full-time (Less than a year)

    Pros

    I would like to acknowledge National Interstate Insurance Company for the extraordinary internship experience I had as an accounting intern this past summer. I learned so much about insurance and I truly enjoyed learning about and working in reinsurance, in specific. I am confident that the knowledge and experience I acquired throughout the internship will help me become the best I can be going forward. Thank you to everyone at National Interstate Insurance Company who made my experience so memorable and fulfilling.

    Cons

    There are no major areas of improvement.


  4. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Analyst in Richfield, OH
    Current Employee - Product Analyst in Richfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time (More than 3 years)

    Pros

    Rewards and recognizes high performing individuals

    Cons

    Pay is comparatively low for the work, and not all other employees are motivated


  5. "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time

    Pros

    A great place to build a career in insurance. Many opportunities to grow within. You get out what you put in.

    Cons

    No dislikes at this point.


  6. "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time

    Pros

    Company culture is shifting toward better work/life balance. Location is great, right between Akron and Cleveland. Yearly parties are always fun. Pretty solid leadership.

    Cons

    Change management can be difficult. There's a lot happening, much of it very positive, but it can be a challenge to get people on board.

    Advice to Management

    Exude a positive attitude with your teams, especially as it relates to changes. Even if you don't always feel it, take it up with your peers or leadership but don't bring your teams down. Much easier said than done I'm sure.


  7. Helpful (1)

    "Don't walk run as far as you can!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at National Interstate full-time

    Pros

    Commute, facilities, bonuses, parties and co-workers.

    Cons

    Do not walk run from this company. The claims department is always understaff. With the transition to Great American most roles are now hourly and no longer exempt. So if you fall behind there is no catching up. Management offers no assistance to their employees.
    Diversity is non-existent so if you are a minority, I would highly recommend looking elsewhere because you will never get promoted.
    They like youth at this company and not experience.

    Advice to Management

    Look at why you cannot keep bodies in the seat.

  8. "Solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richfield, OH
    Current Employee - Anonymous Employee in Richfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Interstate full-time (More than 3 years)

    Pros

    A great place to come in out of college - as long as you're interviewing for a position with a clear career path

    Cons

    Database is garbage and frustrating to deal with. A lot of antiquated infrastructure is in place, but overcoming that is a main corporate priority so that can change


  9. Helpful (4)

    "Unqualified people promoted to management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology in Richfield, OH
    Former Employee - Information Technology in Richfield, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at National Interstate full-time (More than 3 years)

    Pros

    Many nice people. Pleasant campus.

    Cons

    Many in management are unqualified in both people and technical skills. Poor work/life balance.


  10. Helpful (3)

    "Kool Aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Safety Officer in San Diego, CA
    Former Employee - Safety Officer in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at National Interstate full-time (More than 10 years)

    Pros

    travel and the clients are the greatest

    Cons

    Too much travel, don't appreciate workers outside of good ole boy network, Supervisors more worried about kissing up to higher management so much that it gets in way of truly servicing the clients

    Advice to Management

    self reflection good on why so high of turnover


Showing 111 of 116 reviews
Reset Filters