Next Jump Reviews | Glassdoor

Next Jump Reviews

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Found 161 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
43%
Approve of CEO
Next Jump CEO Charlie Kim
Charlie Kim
112 Ratings
Pros
  • "Lots of free food/ free breakfast/ late evening work dinners(in 20 reviews)

  • "You have so much freedom to work across different teams you can learn a lot in 1-2 years(in 6 reviews)

Cons
  • "Long hours and six day work weeks are the norm(in 22 reviews)

  • "All of upper management is toxic, they micromanage but then claim they want to help you develop things on your own(in 14 reviews)

More Pros and Cons
  1. Helpful (6)

    "Strong company culture, a lot of responsibility"

    StarStarStarStarStar
      Current Employee - Business 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Next Jump full-time for more than 8 years

      Pros

      • People are really smart and care about each other. • I genuinely have a lot of fun with the people I work with and the work is not boring. • I have stayed for the tremendous growth opportunities and countless times the company has personally helped me beyond what a normal company would do. • The recruiting process continues to bring in talented, humble and coachable new team members as the company grows and...

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      Cons

      • If you want to just do your job - this is not the place for you. You will be stretched in unexpected ways, and ways that may sting for a while (direct feedback), and sometimes annoying but minor ways (like running to answer the door because there is no receptionist and the doorbell keeps ringing). You can own a lot of things and have a lot of responsibility – but can sometimes feel like you’re not making progress...

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      Advice to Management

      Bring back energy on mid-to-senior level hiring

      Next Jump2018-04-12
    • "Job review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Software Engineer in Bronx, NY
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Next Jump full-time for more than a year

      Pros

      training to improve leadership skill

      Cons

      dealing with logistics and management

      Next Jump2019-02-06
    • Helpful (26)

      "Puts the Cult in "Culture""

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Next Jump full-time for more than 5 years

      Pros

      Gym. Laundry. Free food. Ends there.

      Cons

      I decided to write this review to prevent anyone from making the same mistake I did: accepting a position at this cult. The customer experience department at Next Jump is beyond pathetic. Most of this is because the CEO is a megalomaniac (Charlie), the other "CEO" is a figurehead who's one of the dumbest people I've ever worked for. Perhaps the only inspiring thing about working for this company is that people so vapid...

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      Advice to Management

      I'm talking to the investors (management is past hope): fire the CEOs and get real, experienced people in the company. Get rid of the "no fire" policy, because it breeds laziness and incompetence. Give people more than two weeks off. Stop using immigration as leverage (kinda unethical to do that). Stop hiring people based on how "humble" they are (because you CLEARLY have no accurate way of gauging that) and because they...

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      Next Jump2019-01-13
    • Helpful (5)

      "Customer Service Avocate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Advocate 
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Next Jump (Less than a year)

      Pros

      Everyone is super welcoming and positive, mistakes are tools to learn.

      Cons

      Very narrow culture. I tried to fit in and wanted to make the job work but in the end I couldn't connect to the culture because it felt a disingenuine.

      Advice to Management

      Step outside of your comfort zone and be a little bolder, take more chances. The company would thrive even more!

      Next Jump2018-10-02
    • Helpful (17)

      "Please believe the negative reviews you see - don’t make the same mistake as i did"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Next Jump

      Pros

      Snack, fitness classes, gym, decent salary (but truly not worth it)

      Cons

      I remember before i accepted my offer at this company, i read reviews on Glassdoor and thought they were exaggerated. Working at Next Jump i learned that allll of these bad reviews are actually very accurate and most of the good ones are fake. All of the practices that went on in this company felt very immoral. New hires have to go through a long process of being judged and told how they should think by people who barely...

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      Advice to Management

      Honestly, there’s too much. I don’t even know where to begin. Maybe having HR in the company would be a good start.

      Next Jump2018-11-03
    • Helpful (7)

      "customer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Disapproves of CEO

      I have been working at Next Jump full-time

      Pros

      everything from the benefits

      Cons

      evrything and lack of management and everything in the company

      Advice to Management

      be better and engage with your team!!!!!!

      Next Jump2018-10-04
    • Helpful (12)

      "This place really sucks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Manager in Boston, MA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Next Jump full-time for more than a year

      Pros

      I would say food, but they order some of the crummiest meals and they try to force you to be a vegetarian.

      Cons

      Management steals your ideas or gets jealous if you try to show your abilities. Not a very supportive culture. What they tell you are pre-concepted lies designed to keep you in a box. Employees are always crying or upset. It's a toxic place to be.

      Advice to Management

      Quit and let real management run this failing business.

      Next Jump2018-07-18
    • Helpful (2)

      "Lawyer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Associate Lawyer in San Diego, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Next Jump full-time for more than 3 years

      Pros

      Great benefits, pay, culture and leadership

      Cons

      Long hours and six day work weeks are the norm

      Advice to Management

      Be nicer and more available.

      Next Jump2018-04-23
    • Helpful (2)

      "A Growth-Focused Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Next Jump full-time for more than 8 years

      Pros

      While working at Next Jump, I've always felt like I'm growing. I think that has been the number one reason why I'm still here. It always feels like there is a new technical or leadership challenge that keeps me advancing my skills and abilities. From a technical skills perspective, I've always found that there is no limit to the amount of experimentation and variety of implementations that I can try. The senior leaders...

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      Cons

      Next Jump isn't an easy place to work. There are high expectations, and everyone is pushed to achieve a lot and do well. Growth can be a double-edged sword. It's great to be growing, but growth isn't easy and is painful. I think working at Next Jump can be like having a parent that has very high expectations. It can be frustrating, but ultimately you assume they have the best intentions for you. Everyone has more than...

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      Advice to Management

      Continue investing in people at every level: physical, technical, and as leaders. Help people stay focused by setting out clear strategic priorities.

      Next Jump2018-04-12
    • Helpful (3)

      "Lead software engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Next Jump full-time

      Pros

      - great company culture, no backstabbing

      Cons

      - technology stack was not very diverse. I mostly ended up working with php and basic html most of the time.

      Next Jump2018-02-20
    Found 161 reviews