OfferUp Reviews | Glassdoor

OfferUp Reviews

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Found 68 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
79%
Approve of CEO
Nick Huzar
57 Ratings
Pros
  • "Others like the flexibility work/life balance relative to working for a larger company(in 7 reviews)

  • "The combination of the fast-paced environment and the high impact projects really keeps employees engaged and excited about their work(in 4 reviews)

Cons
  • "I came from a place where there is no free food or drink(in 4 reviews)

  • "They are constantly trying to conquer new areas of responsibility at the expense of someone else or some other team(in 3 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (6)

    "Fun Company with Big Potential"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OfferUp full-time for more than 2 years

    Pros

    OfferUp has a fun and exciting culture and the potential to be one of the next big Companies in the Seattle area. The employees have the opportunity to help create products and features that make a difference for millions of users who want to find great deals or get cash for unneeded items. The teams generally get along well and jerks aren't tolerated. The atmosphere is both casual and energized, so it's a fun place...

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    Cons

    Working at a startup is not for everyone. One of the OfferUp values is be scrappy, and if you expect to have all of the problems solved and all of the systems and processes already built, this may not be the place for you. However, if you'd like to participate in building them, OfferUp is a great opportunity.

    OfferUp Response

    October 15, 2018VP - Customer Experience

    Thanks for the feedback and for being part of building on our culture.

  2. "Great place to work!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OfferUp full-time for more than a year

    Pros

    - Friendly co-workers - Opportunity to have a big impact because of the amazing product! - Great work life balance - Visionary CEO

    Cons

    - Could use a bit more structure

  3. "Can have great impact"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OfferUp full-time for more than 2 years

    Pros

    Everyone's work is connected to mission. More impact than larger companies. work-life balance. people.

    Cons

    Other companies can be more competitive.

  4. "Great team working to execute against huge vision"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Engineering in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OfferUp full-time for more than a year

    Pros

    - Great team and people from the top to the bottom who are committed and passionate about what they do. - Great senior leadership team with breadth and depth of experience building success - Awesome product that works as advertised and delivers great value prop. - Modern engineering culture and tool set across cloud, mobile, and infrastructure. - Data driven decisions based on metrics and customer signals.

    Cons

    - Typical startup growing pains at tech and organizational level.

    Advice to Management

    Continue to invest in both people and engineering first principals to attract top talent.

  5. "Great, Growing Company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Operations Analyst in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OfferUp full-time for more than a year

    Pros

    High-energy environment, fast paced, friendly. Lots of the advantages of working at a startup, with few of the typical downsides. For example, while it skews male like most tech companies, it's definitely not a "bro"/frat environment. It's also stable- low risk of company going out of business compared to other startups. Really fascinating opportunities to work on a 2-sided marketplace and all the complexities that come...

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    Cons

    Honestly none at this time

  6. "Lots of challenges and an exciting road ahead."

    StarStarStarStarStar
      Current Employee - Account Manager in Bellevue, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at OfferUp full-time for more than a year

      Pros

      I work on a small but great team working on figuring out how to manage our first large revenue source. We have the ability to speak our minds and come up with solutions that will pave the way as the team gets larger. The products works well in metro areas where we have a lot of users. I believe in the companies mission and am looking forward to see all of the positive changes to come. I am looking forward to growing...

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      Cons

      The administrative part of this position seems to take up a lot of time but hey its a startup and will get better with time. The location is tough if you want to take public transportation to work .

      Advice to Management

      Keep the monthly all company meetings in place. I enjoy hearing updates from the different teams and about upcoming releases.

    • Helpful (13)

      "Retain consistent high performance versus one trick pony’s!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Disapproves of CEO

      I worked at OfferUp full-time

      Pros

      Valuable and timeless concept; pay is usually higher in comparison to other start ups in seattle; beautiful building and location.

      Cons

      Lacks strong leadership- the current leaders are so weak and mediocre that have failed to earn respect and therefore allow poor performers to continue collecting a paycheck and distracting and demotivating those who truly care for the company and want to be there for the long haul. That is one of the reasons why many outstanding employees have left because that environment seems a joke- If Nick (CEO) really knew what...

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      Advice to Management

      Nick, hire a strong human resources team that can work hand in hand with your leadership team to build their confidence in addressing mediocracy in performance at an early stage and polish those leadership skills so they can lead their own teams more efficiently; not only the team morale will be better but also more work will be done. A win-win situation for offerup! Also, you may want to rethink your employee recruiting...

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      OfferUp Response

      March 1, 2019VP CX

      We are sorry that you didn't have a great experience. We are committed to improving every aspect of our employee journey. As part of this, we do expect growing pains and we will continue to invest in programs and reinforcing systems that support our core values and operating principles.

    • Helpful (3)

      "POORPOORPOOR"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at OfferUp full-time for more than a year

      Pros

      There are no pros to this company.

      Cons

      Ignore customers. Lack of staff. Work load are enormous.

      Advice to Management

      Hire more people.

      OfferUp Response

      March 1, 2019VP CX

      We take this type of feedback really seriously. We have many channels to talk to various people across the organization - including office hours with anyone on the exec team. HR is also always willing to meet to help work these issues out.

    • "OfferUp - Great place to work and learn."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Manager in Bellevue, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at OfferUp full-time for more than a year

      Pros

      Transparency. OfferUp is one of the rare companies that I have worked with that allows us to have insights on all aspects of the business. Exec hours are held regularly so anyone can have a conversation with the guys and gals on top of the decision making and provide feedback, opinions, or just shoot the breeze. The compensation is fair. And the flexibility is great. I have "zero" micromanagement and I really appreciate...

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      Cons

      Things change quickly. If you are not used to changing you may want to look at a company that is not in startup mode.

      Advice to Management

      Train to promote within.

      OfferUp Response

      March 1, 2019VP CX

      Thanks for the feedback. We love to hear that you find your work is both challenging and engaging. It's great to have you on the team!

    • Helpful (6)

      "Stock options don’t cut it"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Executive in Kirkland, WA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at OfferUp full-time for more than a year

      Pros

      Really liked the people I worked with. Everyone I was hired with are some of the best guys I’ve had the chance to work with. Most of my team was helpful and wanted to help out. This was nice because managers aren’t always at their desks to approve your deals. Lots of good snacks and free food. Most people from other areas were nice and friendly.

      Cons

      4 pay cuts to commission in 3 months. Commission’s are now less than half of what you can make at other sales companies in Seattle and Bellevue. Outside of selling, not many opportunities to grow inside the company.

      Advice to Management

      If you find it vital to make your teams feel empowered to offer the best possible solutions for your customers, you can’t cut the commission structure in half and then cut it three times after that. Reps who can’t pay their bills, won’t be happy at work and around their coworkers. They also won’t come off as happy when they are on the phone with a customer.

    Found 68 reviews