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Olark reviews

4.1

71% would recommend to a friend

(7 total reviews)

Ben Congleton

59% approve of CEO

65% positive business outlook

Reviews by job title

7 reviews
5.0
Nov 29, 2018

Product Designer

Recommend
CEO approval
Business Outlook

Pros

I loved my time at Olark. And will rate my future jobs based on the bar that was set for me. The management team is amazing. It is a great place to work, where your teammates and bosses really care about you in and outside of work.

Cons

It is a smaller team so if you want a clear career path there isn't a ton of room for promotion.

3.0
Jan 17, 2018

Mixed bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is friendly, company takes remote first very seriously, they have a real product and real customers. Pays decently for remote engineering roles.

Cons

Completely, utterly, navel-gazing, self absorbed management. They spend all of their time thinking about reorganizations, reinventing work and patting themselves on the back for being so empathetic. Product and market are totally ignored. Hurry up and wait culture. Insane technical debt that will never be addressed.

5.0
Jan 17, 2018

One of the best remote teams + super inclusive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teammates are inclusive, and for a tech company of this size, there is relatively little sexism on the team. I've never worked in a place where 4 of 6 directors are female, and as a younger woman, that's cool to see. Also really good benefits - The remote flexibility is great, also things like 3 month parental leave, big professional development budgets, annual retreat & unlimited vacations, internal promotions...Seems like there's opportunities to develop new skills or join other teams too ( member of the Triage team recently started training as a backend engineer and a CS member joined Product).

Cons

There's a lot of pressure to give feedback, probably more than in an in-person company. Everyone gets 360s evals twice a year, and there's a survey each quarter about what kinds of OKRs we want to try, and team retros too. It's an adjustment and I think it would be hard if you aren't comfortable with giving/receiving feedback on a regular basis.

Viewing 1 - 3 of 7 Reviews

Glassdoor has 7 Olark reviews submitted anonymously by Olark employees. Read employee reviews and ratings on Glassdoor to decide if Olark is right for you.