One2One reviews

If you're looking at O2O for a job as a technician do yourself a favor and pass. Management has no respect for your personal life and expect you to answer on call at all hours of the night. There is 0 incentive to doing this. They may have an open door policy but while I worked there they never listened to the recommendations of their employees. They have their marketing, sales and HR team post reviews to increase their ratings so it doesn't look like a terrible place to work. Turnover rates for techs are way above the industry standard. When I started the most senior tech hadn't even been there for a year. It's crazy that companies still use their service as sales constantly overpromised solutions that were either impossible to do or would make the job 10x harder for the techs.

After a few weeks, you will see the reality of the job. The long hours, ridiculous expectations as you work on customer equipment so old and poorly configured it has no business being used at any place of business let being covered under a 24/7 service contract. The turnover here is incredible, It's like making employees miserable so they leave is part of the company's mission statement. After each mass exodus, and there have been several, management will ask current employees to submit some reviews on this site to counter any negative reviews left by the outgoing employees. A simple glance at the dates of the clusters of reviews and you will be able to tell when those exoduses have happened. Sad, really. Honestly, I'd rather have to explain a gap in my resume' than have to admit to ever working here.