Onity Reviews | Glassdoor

Onity Reviews

Updated July 10, 2017
18 reviews

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2.8
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Geraud Darnis
6 Ratings

18 Employee Reviews

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  1. "Electronic Repair Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronic Repair Technician in Duluth, GA
    Former Employee - Electronic Repair Technician in Duluth, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Onity full-time (More than 10 years)

    Pros

    Duluth location was very knowledgeable.

    Cons

    Repair delivery was someone stagnant.

    Advice to Management

    Tap into your knowledge base.


  2. "I reported The President for Ethics Violations! He had me laid off. Then his supperiors fired him"

    StarStarStarStarStar
    Former Employee - Sales in Duluth, GA
    Former Employee - Sales in Duluth, GA

    I worked at Onity (More than 3 years)

    Pros

    The pay was real. After reporting my superiors for "Ethics Violations" as instructed by the UTC hand book.I lost my job but the President and Head of HR lost theirs.

    Cons

    I had to work with a Bully The most stressful time in my professional career. He was a big jerk and everyone knows his name

    Advice to Management

    Your Code of Ethics is not worth the paper it is written on

  3. "Facility"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Lithonia, GA
    Former Employee - Anonymous Employee in Lithonia, GA

    I worked at Onity full-time (More than 10 years)

    Pros

    great place coworkers are the best

    Cons

    relocated wished they would have remained


  4. "another one bites the dust"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Onity full-time (More than 3 years)

    Pros

    Overall a great place to work. Good people, and there is always a lot going on. They really cared about the customer, many employees would do everything in order to meet their requirements.

    Cons

    Moved the company out of Atlanta.
    Missing president of the company, he would show up a few times only.
    Short on employees, there was always more to do than resources.


  5. "Quality Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Manager in Duluth, GA
    Former Employee - Quality Manager in Duluth, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Was a family place to work and inovate

    Cons

    The corporation toke ovee the company

    Advice to Management

    Think independent


  6. "Hardware Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Hardware Engineer in Duluth, GA
    Former Employee - Senior Hardware Engineer in Duluth, GA
    Recommends
    Positive Outlook

    I worked at Onity full-time (More than 10 years)

    Pros

    Great Job, changed from day to day to it remained interesting.

    Cons

    To much management turnover leaving employees without good managers

    Advice to Management

    Always advise employees of what is going on in the company.


  7. "Great Employee Education Benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Onity full-time (More than 10 years)

    Pros

    UTC provides a path for any employee to go back to school to further their education. I know many co-workers who have completed Associates, Bachelors and Master degrees with this program. UTC pays the schools (institutions) directly.

    Cons

    -Long hours.
    -Limited access to HR department (no representative onsite).
    -Limited accountability.

    Advice to Management

    The management team really needs to improve their ability to work together, consistently.

  8. "Good Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Duluth, GA
    Former Employee - Sales in Duluth, GA
    Doesn't Recommend

    Pros

    Great access to Hospitality Market because of the prominence of Onity's name in the industry. They are late in developing new products for the industry due to an older Philosophy of let innovators fail and work out the bugs then Onity will cautiously try something new. Fortunately they have reversed this philosphy as it did not serve them well in the hospitality market place.

    Cons

    Silos in Onity departments keep the message from their customer's from having much impact to change Onity for the better. Very little sense that departments work together or have the same goals. Many disconnects between the customers we serve and what we actually do to serve our customers. Information flow & feedback between departments and employees that is consistent with an overall vision of customer service is practically nonexistent. Customer service is done by the heroic efforts of some dedicated employees against a corporate culture of upper management that pays lip service to customer service.

    Advice to Management

    No one in upper management at Onity has taken the time to listen to customer feedback and implement silo changes or to know what those changes might look like. Upper management can be the change agent but my opinion is that they have not taken the time to understand the business or our market needs. They appear to be too "upper" to have a nitty gritty sense of what is needed at Onity. They seem to parked comfortably for the next corporate assignment elsewhere.


  9. "What a Joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support\Commercial Support in Duluth, GA
    Former Employee - Technical Support\Commercial Support in Duluth, GA
    Doesn't Recommend

    Pros

    UTC education benefits are fantastic even after they modified the cap. Still by far the education perks are probably the best in the world.

    Cons

    Lied to by management about professional growth opportunities. Constantly held back by middle management. 5 year employee never received an opportunity to grow within the organization. It caused such a rift that a middle manager actually quit after being told that I could not transfer from one department to another. Was advised that I would be a great person for a field training position; however, was never hired for the role but was expected to train new hires and support them all while they were compensated far more than myself. The only time in my life that I actually earned less money the with a company the longer I stayed there. I was never compensated for both hours worked during the week over my 40hr schedule and I was never compensated for time during business trips. Company fired many employees during a down sizing rather than to lay them off in order to prevent them from collecting unemployment benefits. Both HR and Middle management is a joke because they manage employees and have no idea how the products work. Quality has gone down hill to a point that it really makes you wonder how they even remain in business. At one point I was advised to actually lie to customers about a known issue that had been documented 5 years earlier. No information sharing between departments. The left hand doesn't know what the right hand is doing. As if that wasn't enough you have a terrible employee morale around the office.

    Advice to Management

    Gut the organization. Middle Management and HR is a complete joke. No understanding of employee compensation exists. Poor growth mobility within the organization. Better information sharing between departments. More communication from the top down.


  10. "very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    Recommends

    Pros

    good place, coworker are friendly. Good benefit

    Cons

    long hours and the schedule was not good. they open 24hrs /7

    Advice to Management

    none


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