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Open Solutions Reviews

Updated Mar 23, 2023

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Found 111 of over 113 reviews
2.7
42% Recommend to a Friend
Open Solutions President and CEO Jeffery W. Yabuki
74% Approve of CEO

Found 109 of over 113 reviews

2.7
42%
Recommend to a Friend
74%
Approve of CEO
Open Solutions President and CEO Jeffery W. Yabuki
Jeffery W. Yabuki
10 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Some great people that really work together as a team to make the best of some pretty difficult situations.(in 10 reviews)
  • "Good work life balance.(in 7 reviews)
  • "Good benefits and having the option working remotely(in 7 reviews)
  • "Easy work environment(in 4 reviews)
  • "Good pay.(in 3 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Fiserv has provided new life which will allow OSI to pursue it's full potential.

    May 30, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Challenging, remote employee, flexible, great customer base

    Cons

    There are a lot of information gaps due to company restructuring which was a result of the banking bust.

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  2. 2.0
    Former Employee

    Hmmm

    Mar 23, 2023 - Senior Systems Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Close to home but far from reality

    Cons

    Never let you move up in poitions and no pay raises No movemment within company

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  3. Join the Open Solutions team
    See Our Latest Jobs
  4. 2.0
    Current Employee

    Live for today at Open Solutions

    Oct 26, 2008 - Consultant in Glastonbury, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are very likely worse places to work. Truly, it isn't such a bad place to work...it just isn't a good place.

    Cons

    CEO has no clue about our business or how it is run, though he seems to be good at acquiring companies and then mismanaging their content. The company is only interested in making decisions that will lead to the greatest profit TODAY. There is no interest in making decisions that would make more money in the long run (anything longer than 1 week!). In my department (Implementations) the staff is horribly overworked, and continually looked upon as the cause of all problems with customers, despite the fact that customer reviews continually note how overworked our group is, and how consistently poor the software is.

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  5. 1.0
    Current Employee

    Stay away from this sweat shop.

    Dec 8, 2008 -  in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you want to work long hours and be screamed at to boot by people who have no idea on how to run a company this is the place to go. Lower level workers for the most part are nice and bust their humps trying to make things right but for the most part they are being abused by type a+ mean personalities in upper levels.

    Cons

    Management is totally and I mean totally incompetent. 80+ work hour weeks are the norm in the financial area. Forget about getting any type of positive feedback on any work you've done. It's all negative feedback and it's all about the blame game. For a software company it's almost comical how bad their internal systems really are. The bus is always being warmed up at this company just in case some one needs to be tossed under it.

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  6. 4.0
    Current Employee

    No clear direction wherewe are going but there are many layoffs so the flexibility and location are keeping me here.

    May 26, 2011 - Network Engineer in Cherry Hill, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You have direct input to make change. It has all the potential to become an industry leader if the senior team focuses on thier core deliverables. Managers are flexible with hours. There is investement in technology.

    Cons

    The products clearly show the company's lack of investment into quailty and care. Upper management ignores the few quality products it has acquired. It is either a false or delusional belief that what they have is great however, sales speak for themselves. Make a good product and it sells itself, everyone but the senior team seems to understand this. Layoffs occur while we are being told ther company is doing great and we have the best in the industry which leads to a very poor corporate culture. Senior team is a good ol boys club many hired from the same company.

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    5 people found this review helpful
  7. 3.0
    Current Employee

    Was Great in the beginning, then went downhill fast

    Jun 13, 2011 -  in Glastonbury, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It used to be a fun place to work. Most of the people are great people to work with. We used to have a great Product. The great Product and most of the people that made that product great (Development) have been let go.

    Cons

    Most of the non-management works are great people. Some of the Managers are good people and some SHOULD NOT be in the position they are in. We have many layers of management that is not needed. They do not share info with the employees and always tell us how we are doing so well. Yet we are closing office everywhere, if that is how we are doing OK . Who ever is feeding into that is clearly delusional. Our cleints are not stupid and can read between the lines why can Management!

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    2 people found this review helpful
  8. 2.0
    Former Employee, more than 5 years

    If you don't have a life and enjoy worrying about your job stability, join the OSI team.

    Sep 10, 2012 - Account Manager in Glastonbury, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Core is a great product with ongoing creativity for development, albeit limited. CEO is advocate for clients. Employees are the best of breed and really great people. It used to be a great place to work with a family atmosphere.

    Cons

    Other products purchased through the years are not developed. Financials are questionable, service and product development stripped down to just get by. Consistent reductions for many years, ongoing. Employees don't feel secure about their future are are overworked. Unless you are "in" no opportunities. Regardless of delivery or years of dedication, you are "let go" without trying to find another area where your expertise could be used. Worked long and hard hours, including nights and weekends. Road Warrior is putting it mildly. No contribution to 401k. Needs to be purchased by someone who cares in order to go to next level.

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    2 people found this review helpful
  9. 4.0
    Current Employee

    Transformation is complete and life is good

    Apr 22, 2010 - Vice President of Sales in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Open Solutions has some of the highest caliber people I have ever worked with. We experienced exponential growth over the past 6 years and had to make some changes that have been hard on our clients. It also created a workload that cause some good people to fall out. We now have a president with an operational/service background and he has put quality people and strong disciplines in place to enable us to scale for the next 20 years. We rewrote our entire front end and our clients are now seeing the benefits and glowing about the changes at our annual conference.

    Cons

    We still have some work to do. Open Solutions has a tendency to bite off more than it can chew and that puts a lot of pressure on our employees. Better than being stagnant though.

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  10. 1.0
    Former Employee, more than 5 years

    Self Serving Management Style - Boys Club

    Sep 28, 2013 - Marketing in Glastonbury, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very nice physical work environment and many good, smart & dedicated people working there.

    Cons

    At one point it was a great young company with lots of enthusiasm and growth, but unfortunately upper management's culture of demanding more, appreciating less permeated the overall atmosphere of the work environment. It became on old/young boy's club focused on self-serving goals. It was very sad because I was one of many devoted, dedicated hard working employees who eventually burned out on the stress, lack of acknowledgement and appreciation of the tangible success that was demonstrated. Employees feared upper management who were known to show great disrespect to employees...no one wants to work in these conditions! I quit and moved on!

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  11. 5.0
    Current Employee

    Most improved banking software company

    Apr 22, 2010 - Manager in Remote, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Huge improvements in service and leadership from 2 years ago. The company has invested millions in software and internal systems. Teamwork is improving and there are a lot of very dedicated long-time employees that keep the wheels turning. The company has the most modern platforms in the industry but there was a lot of pain in getting there. Good place to move up in the ranks due to the growth.

    Cons

    Fast moving company in competitive market and the bar is high so there are heavy demands on employees time. Need to phase out the legacy platforms but I beleve there is a plan in the works for all except one which will be kept long term.

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Open Solutions Reviews FAQs

Open Solutions has an overall rating of 2.7 out of 5, based on over 113 reviews left anonymously by employees. 42% of employees would recommend working at Open Solutions to a friend and 32% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Open Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Open Solutions. This rating has decreased by -2% over the last 12 months.

42% of Open Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Open Solutions 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Open Solutions to be compensation, benefits, coworkers and the cons to be senior leadership, career development, management.

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Glassdoor has 113 Open Solutions reviews submitted anonymously by Open Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Open Solutions is right for you.