Openreach Reviews

Updated May 20, 2022

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Found 682 of over 700 reviews

3.8
76%
Recommend to a Friend
77%
Approve of CEO
Openreach CEO Clive Selley
Clive Selley
335 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee, less than 1 year

    Great company

    May 17, 2022 - Apprentice Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good company, provides for every thing you need from training to vehicle to clothes including jacket, boots, hat. Great support system from coaches, managers and team members. Great pay for apprentice position

    Cons

    Apprentices can feel abit overwhelmed when first on your own as course was only 9 weeks. Can sometimes hurt your back with too many pole climbs.

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  2. 3.0
    Current Employee, less than 1 year

    Civils!!!

    May 13, 2022 - Civils Gang Member in Peterborough, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good basic Training. Good pay from the beginning. Variety of differ at skills can be learnt on the job. Great Pension.

    Cons

    Although basic training is good, no actual training relating to your job role is provided I.e how to dig which is 90% of your job. A lot of politics and favouritism involved. Career progression within civils is tough, due to it being a smaller workforce in comparison to other engineering departments. Career progression can be hindered due to favouritism as it’s not about what you know, but who you know. Senior managers and supervisors not carrying out there roles and assisting colleagues in there day to roles.

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  3. 3.0
    Current Employee, more than 3 years

    Great stepping stone

    May 20, 2022 - Gang Lead Civil Engineer in Thames Ditton, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of great benefits. Lots of skills to learn that you can use in day to day life and else where with other companies.

    Cons

    Pay is low for civil engineers. Promotion isn't based on talent or skills, it's about friends and family. Pay increase is the worst I've ever had for any company.

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  4. 4.0
    Current Employee

    Great Company, Great training

    May 19, 2022 - Trainee Engineer in Leeds, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    training - vehicle - commitment - benefits - good time off

    Cons

    got to work in the rain sometimes

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  5. 4.0
    Current Employee

    Good career opportunities allot of change

    May 5, 2022 - Management 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Career not a stop gap Pay is good Hrs are good for engineering Safe Diversity Good perks

    Cons

    Allot of change Antiquated systems Difficult process

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  6. 3.0
    Current Employee

    Good people, frustrating processes

    May 20, 2022 - Product Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Generally good people Wide exposure to a variety of disciplines

    Cons

    Frustrating processes Poor pay progression Lack of training and accreditation investment (except engineers)

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  7. 5.0
    Current Employee, more than 3 years

    nice company with fantastic environment

    Apr 10, 2022 - Associate Engineer in Gurgaon, Haryana
    Recommend
    CEO Approval
    Business Outlook

    Pros

    i am working with openreach india , which is associated with British Telecom my work location is Gurugram pros- 1-safe and secure job 2- friendly environment 3- helpful colleague and uper management 4- providing free cab services for pickup and drop for office 5- office food is also in good price 6- comfortable and fixed shift timing

    Cons

    there is only few cons like- 1- salary is not satisfactory 2- this is not pure technical job

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  8. 3.0
    Current Employee

    lovely people, lots of red tape

    May 17, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    colleagues are a joy to work with

    Cons

    lots of red tape to get things done

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  9. 4.0
    Current Employee, more than 3 years

    Great work

    May 1, 2022 - Telecommunications Engineer in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay at the job

    Cons

    There are no down sides

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  10. 4.0
    Current Employee, more than 5 years

    Great job

    Apr 24, 2022 - Senior Customer Service Engineer in Chester, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being outside Interesting work Good pay Good work life balance

    Cons

    Nepotism No individual incentive Working 1/4 Saturdays

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Viewing 1 - 10 of 682 Reviews

Openreach Reviews FAQs

Openreach has an overall rating of 3.8 out of 5, based on over 700 reviews left anonymously by employees. 76% of employees would recommend working at Openreach to a friend and 62% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Openreach employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Openreach. This rating has decreased by -4% over the last 12 months.

76% of Openreach employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Openreach 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Openreach to be culture, benefits, career development and the cons to be workplace, senior leadership, management.

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