Oporto Reviews | Glassdoor

Oporto Reviews

Updated October 18, 2017
35 reviews

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3.1
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Oporto CEO Craig Tozer
Craig Tozer
4 Ratings

35 Employee Reviews

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  1. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Oporto full-time

    Pros

    flexibility and can get extra money

    Cons

    has no work life balance

    Advice to Management

    need to include public holiday pay


  2. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Sydney (Australia)
    Former Employee - Cook in Sydney (Australia)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Oporto part-time (More than a year)

    Pros

    free or discounted food
    music in the kitchen

    Cons

    hot
    long hours
    uncompromising manager
    Clothes will smell

  3. "Treats staff like a slave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Melbourne (Australia)
    Current Employee - Customer Service in Melbourne (Australia)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Oporto part-time (More than a year)

    Pros

    good food, 50% off to staff

    Cons

    no motivation, no long shifts

    Advice to Management

    n/a


  4. "Good Training, overall bad"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Oporto part-time

    Pros

    One friendly manager out of three who actually helped staff out rather than sitting in the office all day doing nothing

    Annual leave accrual and sick leave accrual

    Made lots of friends while working there

    50% on shift discount

    Store owner was relatively lenient on time off if you consulted him prior.

    Day shift manager was relatively good at training, but did not work well during rush hour shifts and was pretty rude and demanding on shift

    Store was pretty clean, fryers had fresh oil regularly and were thoroughly scrubbed and cleaned on a daily basis.

    Two out of three managers were good at training. Online training was decent and informed the employees well.

    Cons

    Lazy and unhelpful managers, two out of three of my managers were constantly rude, bossy and unhelpful on shift.

    Staying back and not getting paid extra if jobs weren't done even if we were incredibly busy.

    Not allowed to talk to anybody on shift and you must keep to yourself

    Constantly on your feet, constantly having to multitask and be incredibly quick, often unrealistic expectations especially in rushes

    A lot of the time understaffed

    The store overall was incredibly run down and outdated. No airconditioning which made it incredibly hard to work during summer hours, only compensation was we were offered zooper doopers on shift. Owner claimed a part was missing, this was his excuse for over a year.

    When i quit, my annual leave wasn't paid in total. It was paid over a couple of weeks.

    Rosters would constantly be late and only come out on a sunday, so you would have no idea or any notice as to when you would be working.

    The tongs were constantly broken, we had no back of house mop for months. We also had no spot sweep for months, it was broken and we were expected to use one with holes in the bottom.

    Receiving warnings for no reason or for made up reasons. If they wanted you to leave, they would do anything they could to force you to.

    We didn't receive our 25% off shift discount.

    We were made to keep old chips that would be over 20 minutes old.

    Broken tables and chairs that store owner would refuse to fix.

    No bug repellant in the dining area, we would constantly be wiping up dead bugs from windowsills every single day.

    Broken tiles in freezer which were not fixed until council inspection.

    Store owner on a regular basis will ignore workers messages or phone calls and refer them to a manager.

    Blamed broken utensils and equipment on staff and refused to fix them until 'staff treated them better'. Even then, they were not replaced until months later.

    Constant staff turn-over.

    Advice to Management

    Don't stay in the office all day and do nothing. Listen to your workers and acknowledge and respect them. If you want something to be done, ask it nicely and do not act more superior than you are. At first I really enjoyed this job, but as time went on it went further downhill. I would still be working at this store if equipment and utensils were replaced, if I was treated with respect and if certain managers did their job. All of the managers have the right ideal, but each one has different things that they need to work on. If you don't enjoy your job and you are not passionate, then it is not worth staying especially if you are in a position of authority. Not only does it affect you, it affects the business and employees negatively. There are lots of employees that would be willing to take up a manager role if the things I stated were addressed. The skills are there, and everything can be fixed without giving up on the business.


  5. "Don't believe what u see."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Woodbine (Australia)
    Former Employee - Manager in Woodbine (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Oporto full-time (More than 10 years)

    Pros

    Managers are hard working they clean cook and serve customers too.

    They don't take nonsense from little kids who come in to chit chat not work.

    Cons

    There are two choices in life.

    Be a leader or a follower.

    You not happy why stay day longer leave.

    There are alot of people that have worked in this store since it has opened to this day.

    Why if it's so bad they don't leave.

    My point said.

    Advice to Management

    Keep the place a t high standards.
    Don't allowe the little kids to break your spirit do your job to your best.

    That is why your always above standards.


  6. "hard job and bad pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Oporto part-time

    Pros

    quick start
    easy to learn
    friendly co-workers

    Cons

    tough work
    multi-task
    not-so-considerate manager
    extremely low pay considering the amount of hard work

    Advice to Management

    raise the pay to achieve higher employee satisfaction pls


  7. "fair good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have worked in Oporto for six months. Managers and Coworkers are friendly, but customers have all kinds of personalities.

    Cons

    Fluent employee turnover for pay is not satisfactory. The work is tiring to stand up to 8 hours or more.

    Advice to Management

    Management is organised and considerate, but the payment can be more since the work is actually tiring.

  8. "Oporto no Porto"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Hawthorn (Australia)
    Former Employee - Crew Member in Hawthorn (Australia)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Oporto (Less than a year)

    Pros

    - 50% on shift discount
    - free leftover food
    - get to know and meet new people everyday

    Cons

    - long hours with little break
    - during summer the grill area gets super hot

    - no aircon

    Advice to Management

    - better communication with employees is needed
    - work out rosters and send online


  9. "Crew member"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    not many pros to say

    Cons

    you get underpaid
    treated badly


  10. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Team Member in Sydney (Australia)
    Former Employee - Team Member in Sydney (Australia)
    Doesn't Recommend
    Positive Outlook

    I worked at Oporto part-time (Less than a year)

    Pros

    Very challenging, learned to multitask, deal with customers, improves your communication skills and ability to work in a fast-paced environment

    Cons

    Some very negative customer experiences, disorganised management, high pressure, PLENTY OF FAVOURITISM that dictates how you are treated and how many shifts you get, managers can be very mean

    Advice to Management

    Work on it


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